Sells faulty products and refuses exchanges. I'd recommend saving your time and money, just hit the…read morevape shop down the street they're more loyal to customers. Owner said "that's the risk you run when you smoke these" so essentially they own a vape shop, but the consumers take their business risk.

PNW Glass & Vape is now Reel Smoke Shop (I believe it's changed owners, but there's no listing on…read moreYelp under Reel Smoke Shop yet, but here's the Google page for it, with their number etc, https://g.co/kgs/V1R7np) I happened to accidentally stumble across this smoke shop last year, and have stopped here a few times to pick up various things, mostly batteries. I like it here, and will go completely out of the way to come here, especially since the vape shops in my area are lame, or just have terrible customer service (one place I used to frequent, refused to give me a price for a certain e-juice over the phone, claiming they can't give pricing over the phone at all LOL) and it's right by my house. But, I'd rather come all the way over here, a 12 miles drive to and from to shop here, because their pricing is great, but their customer service is even better. And no shady crap like that other shop!

My husband has been coming to this shop for over two years. He keeps saying on how helpful the…read morepeople are. How they have so much flavors its hard to choose from. He always recommends it.

Great prices, the salesperson i talked with was super nice and didn't rush me, great service…read more Pretty good selection too!

Nick and Ram will take care of you, I had a problem with my vape and I came back to get a new one…read more I was in and out in less than 5mins! Great service guys thank you :)

I've been a customer for 6 years. Made the drive from Woodinville because they had great prices on…read morepipe tobacco & tubes. This shop has changed hands. No longer had the product in stock I wanted & tried to sell me menthol tobacco. Didn't seem to care & told me to come back the next day. Came back a couple weeks later & still did not have the product in stock I wanted, plus increased their prices by $10. I did buy a small size tobacco to tide me over, but it's very dry & obviously old. I won't be back.

Good tobacco products for a cheap price and vape products. They also have glassware knives and…read moreother things in the store such as sunglasses and earrings and drinks. I also have different kind of blow. Torches lighters and other interesting things. The store is a great store. It's just an a bad location, also they have a rotating schedule. You will see employee there and the next minute they'll be gone but other than that, the store is great. It has good parking and good products. I would recommend the store to anyone. Good luck.

The staff is super helpful. They have lots of knowledge about products…read more More than needed to chose from for e-juice. They also carry many other products. Great value at better prices than other stores around the area.

service was excellent, everything is well displayed wide selection for your needs highly recommend…read morethis establishment

The manager (Sam) is always there ready to get what you need and help w any questions. Very…read morepleasant even after working seven days a week. The selection is well stocked. If the product you need is not in at the time Sam will order for you right away. The prices are best in town. The products are all quality items. Best is the relationship built with Sam. You have to come meet him and see the selection yourself. I will say you're welcome in advance.

Please don't buy from here!! I bought a geek bar vape. When I opened the package the battery had…read morealready been low. I scanned to verify if the vape is real on the box and it brought me to a unsecure website. I went back into the store and the lady refused to exchange the vape or offer a refund, and said it's my problem as I already paid for it. Fake vapes are known to have non regulated chemicals and problems with batteries exploding.

This is the only place I go. Friendly staff, incredibly good deals, they have testers to try…read moredifferent vapes, I literally travel here specifically because of this place. You will not find a better smoke shop or better customer service anywhere. I 100% recommend this place over everywhere else.

I called to see if they carried a brand the store young man was extremely rude, I simply asked a…read morefew basic questions, he hung up on me. Unbelievable, In all of my 59 yrs that was a first for me. He was short with me from the get go. Its his problem. I would not even give them one star. Extremely bad customer service on the phone. Phone call was about three minutes. 6/13/2026 6:30pm is when I called about so whoever worked there at that time on that date, needs to l earn some etiquette, manners, patience, he could have been helpful.

Not sure what the other reviews are on about but I've had nothing but a lovely time coming to these…read moreguys for years. Super knowledgeable and theyve got a coil for almost everything vape related I've brought in which is rare on its own. I feel like they're a REAL vape store. Will keep coming. Ryan is the man!

I went there to get a disposable vape. I was greeted by an employee named Chris. He made my…read moreshopping experience super fun and his customer service was above and beyond! Not only did he show me a lot of neat disposable vapes, but he gave me great info on getting a real vape! He even gave me a chart on the vapes and gave me a lot of great knowledge so that I will make an informed decision next time I return. And I will return for the vape he recommended and will be a forever customer! It's rare to find such great customer service from an employee that was genuinely excited to be helping me and you could also tell he really enjoyed his job too, which was so refreshing! Chris definitely deserves a raise or at least recognized for providing phenomenal Customer Service!!! Thank you so much Chris!

Bought Vuze pods. Oil was dark, not fresh. Oil clogged on all 4 pods!…read more Old rotten Vuze vape inventory at that store. Paid $40 for 4 pods