strange interaction. asked them to book a flight and car…read morerental for us. "we dont do that". ?? wasn't really rude but definitely not friendly. I called her out on it. she did apologize and explain. still, really dont agree with their business model. but hey. its their business. they want to just sell bus tours and cruises? up to them. we decide to book through Dewitt. Dewitt was very nice and eager to help us. so much so.im having them do all of it.

Bruce has been planning our vacations for the past 38 years. We have never been disappointed with…read morehis services over all these years. I am amazed at how many people do not go through a travel agent when planning one of their most expensive purchases of the year. THE CUSTOMER DOES NOT PAY for his services. FREE to you is as good as it gets. He takes the headache, worry, safety issues, knows all the best deals, gets the tickets, boarding passes, insurance - all you do is tell him where you want to go. I would not go to anyone else and am extremely grateful every time I leave - that he has taken care of all the details and I can relax before I ever leave my home. Pam Cadahia

Had a similar experience of others. Called and left a message and no return call. Booked it myself…read moreand every trip since then. With the ability to go on line and book travel you would think they would be more responsive. This was not like this when Carla was there.

Really appreciate the help, they are very competent. The pricing was excellent also. Same as using…read morean online carrier who claims to be cheaper. They were also able to help my wife and I get seating beside each other throughout all of our flights

Had recent stay. Booked through Expedia and Quality Inn. This place does not work with their…read morecustomers if there are medical reasons for cutting trip short or reservation. It smells and is not kept clean. Lots of dust and stains. Avoid this place.

Sorry to say this is the last visit for this hotel. It used to be pretty nice but the neglect is…read moreso evident it's sad. When we requested to move to a room with a refrigerator the front desk guy said they don't have very many because people had stolen them. Then when is asked for a room with a screen so we could open the window he again blamed the guests for messing up the screens. Pretty lame to blame their neglect on customers. When we got back to the hotel that night to move to our new room the front desk gal said the beds weren't made so she would make them up. One of the pictures shows how the room was made up. She only made one bed and there was blood on the carpeting. Disgusting. She assured me that it was a stain and that it has been there since she started. OK.. no towels in the pool room, washer and dryer out of order. I could go on but you get my point. Choice hotels should be ashamed!! So farewell to this hotel!

5 Stars!!!! Joined At The Trip made sure all of my needs were met, Professional and knowledgeable…read morewith attention to details, highly recommend!

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