HUGE FAILURE I ordered flowers delivered to her work. Her first birthday with me as her husband. In Boston I got a call from the owner of Don's saying they were trying to deliver, they were in the building. She then said they found it, all was good. Talked to my wife that evening, she'd gotten nothing, her first birthday with me as her new husband. I'd heard nothing from anyone from Don's. I called the owner the next morning, she somehow thought they'd been delivered. "He's a pretty reliable guy", she would check and call back. I never heard a word. The next day, a day late, they delivered my new wife's flowers. How impressive that must have been to her coworkers, her husband of two months finally thought to get her flowers, who didn't understand how embarrassing that would be. They still charged my credit card. They say an issue is a chance to impress customers with how you react. I texted the owner, never a word back. read more

We have ordered from Don's Florist & Gift many times and they always provide the best service and most beautiful arrangements. They are some of the nicest folks with whom I've ever done business. Many thanks for your kindness, helpful assistance and talent! read more

This was one of the most horrible experiences I have had in my life, I had unexpected lost of my loved one, grieving late into the evening, I turned to Don's Florist & Gifts of Charlottesville Virginia, to express The Family love with an All White Casket Spray. Don's Florist & Gifts promised as shown on their website bloomed white Lilies ,roses & carnations in this Casket Spray for the funeral.. What I received was an embarrassment, & totally unacceptable. The white lilies & roses were not open, the Spray looked mostly green. I called to express my disappointment to the owner Brad. in the conversation there was no compassion whatsoever, only that I was already give a 10% military discount and he could give me another 25% off.. Let me be clear a military discount is not given its " Earned.. I paid a total of $134.95 f only have the owner to agree it was not correct. please see the picture below from left ( sentiments of Serenity Spray website) to right (what was delivered to Funeral Home.. Total failure. I will never again trust Don's Florist with any other events that may arise. Sincerely Totally Disgusted. read more

Don's Florist & Gift - Florists Near Me - Charlottesville, Virginia

The flowers I ordered for my wife were PERFECT! The price was reasonable, especially in this market, and she LOVED them, which is all that really matters! read more

This florist is nothing but professional and so Nice! Unfortunately, there was a mistake made with my flowers and they were so kind and corrected the problem quickly! Thanks again you were amazing! read more

Flowers were delivered a day late with no explanation even though owner assured me the flowers were on the truck and would be delivered that day. When I called owner with my concern, Brad was very defensive and offered ridiculous explanation that driver knocked on door and no one answered so they didn't deliver flowers. If someone is upstairs in large house, they probably won't hear knock at the door. I knew recipient was home, so why didn't driver ring doorbell and call recipient to say he was at front door with flowers? Isn't that standard delivery protocol? Driver drove back without delivering and had to return next day. If this story is even really true. Owner wasn't apologetic, had lots of excuses and didn't care that I was rightfully unhappy. Flowers were pretty, but their customer service was lousy. read more

They got the flowers delivered but I'm pretty bummed at what they put together for my friend. ... read more

Don's Florist & Gift - What my girl friend received for her birthday - Florists Near Me - Charlottesville, Virginia

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Greeting from south Texas! I ordered birthday flowers for a C'ville friend through 1-800Flowers, and Don's fulfilled the order. Sometimes ordering flowers online can be a real crapshoot. I've not always had a good outcome, so I had my fingers crossed. They were delivered VERY quickly and they are absolutely beautiful. The arrangement actually looks like the online photograph! I'm very pleased, so is my pal, and next time I send her flowers, I will go directly to Don's. Thanks ya'll! read more

Don's Florist & Gift - Flowers - Florists Near Me - Charlottesville, Virginia

I work at UVA in the School of Medicine. We were planning an event that took place yesterday, and in preparation I reached out to several florists providing them guidelines on what we were looking for, date, and price point. Don's florist delivered!! The arrangements came in, on times, as ordered, and bigger than expected. The team was very easy to work with and everything came off without a hitch! The Dean was very happy! read more

I am very satisfied with the products and professional services from Don's Florist and Gifts.  Most recently, I ordered the Teleflora Lavender Tribute Collection for my dear mother's Celebration of Life. The collection consisted of six (6) hand-made sympathy pieces, which was a display of an impressive array of sprays, vases, and  a large basket filled with the most beautiful healthy and quality flowers I have ever seen. I highly commend Lisa, the floral designer for doing a superb job. The entire collection was delivered on time and intact. I have ordered flower arrangements in the past from Don's Florist on several occasions, and have always been satisfied with their services, products and delivery.  I will order from them again, and I recommend their services to others. read more

What a fabulous bouquet! Don's made a prompt delivery for my daughter and the flowers and delivery service were exemplary. She loves her flowers, and sent a picture...just exquisite. The flowers were priced well too. Thank you! read more

Thank you for making the beautiful arrangement of flowers for my daughter, I am not in the area and always order from you off line. This time I got the arrangement of the day. She love them thank you. Denise Sent from my iPhone read more

Thank you for the beautiful sympathy flower delivered to the church for a recent loss of a cousin. We couldn't be there to see them but relatives said they were beautiful. Thank you for your professionalism. read more

Don's Florist & Gift - Serene Reflection Bouquet - Florists Near Me - Charlottesville, Virginia

I have been using this florist shop for years to deliver to my family members in Charlottesville as I live three hours away. I am always treated with courtesy and respect every time I call and they always try to accommodate any special requests I may ask of them. The recipients of the arrangements always tell me how beautiful and fresh the flowers are when they receive them. read more

Don's Florist & Gift is the best. As a UVA student, I wanted to get flowers for my girlfriend for Valentine's Day, and Don's was very convenient. I went in and ordered some flowers, and the staff was super friendly and helped me pick out the perfect flower and vase for my girlfriend, which was also affordable! They were accommodating and on time, and even when I had to delay my pick up by a couple of days, they did it right away without hesitation. When I finally went to pick up my flowers, they were sitting right on the counter waiting for me, and again, the staff was friendly and helpful. I definitely recommend them! They also have cards, stuffed animals, and other gifts to get that special someone. Don's gets an A+! Will definitely be going back soon. read more

Don's Florist & Gift - Florists Near Me - Charlottesville, Virginia

Now retired from UVA, we have lived in Charlottesville, VA for over 20 years. When we first moved here, some long-time friend gave our two kids and their spouses the name and contact information for Don's Florist. Over the years, on many special occasions, we have thoroughly enjoyed beautiful arrangement from Don's. We've never had anything but beautiful flowers and great service from Don's. We recommend them highly! read more

I always get 12 red roses for my wife on Valentines and her Birthday and have for 30 years. The last two times I got them from Don's and they were beautiful. I am very pleased with their service. There was a mixup one time and they handled it well. I will be ordering again. read more

Beautiful arrangements and great service - a real local family business. Just give them a call and they'll take care of you! I ordered flowers for family for the holidays and they loved it. read more

I live in Harrisonburg and I needed to send flowers to a friend in the ICU at Martha Jefferson. It has been 20 years since I lived there so I wasn't familiar with any shops. I ordered from Don's and they were fantastic! The prices are amazing! Also, they delivered same day and even sent me an email confirming the delivery. Thank you so much! Candy R. read more

i ordered roses to be delivered to my wife's birthday at her business. Smooth process, but disappointed in the quality As my wife put it, "cheesy, pre-made red ribbon around the vase, way too much baby's breath -- like grocery store bouquet on steroids" Her employees could not believe they were from me. never again. read more

I just sent some flowers to a friend and I was disappointed with what they sent. (My friend sent me a photo of the bouquet she received.) I ordered the "In love with Lime Bouquet" and paid the $10 upgrade for the deluxe version. In the photo on the website it showed 6 lilies, 5 roses, some carnations and some green things I don't know the name of. From what I could tell from the photo of my bouquet- it had 2 lilies and 2 roses, more carnations and more greens. I think they kind of cheaped out on my order. I would suggest trying another florist. I don't think these guys are amazing. read more

Very disappointed. While the floral displays were lovely for my Father-in-law memorial service, they were delivered after the service was started. When called on it, they said they ran into traffic. We had called them twice the day before to confirm delivery time and were informed that they would deliver at 1:30 which was 30 minutes before the service. We told them that would not work at all and they said they would change it to 12. Which they did not, because 1:30 delivery was still printed on the delivery card. When they delivered they set the flowers outside and left. This is a stressful and difficult time for the family. To have flowers that were ordered with special significance to the family not delivered in time, I don't know how they stay in business. This was a small order and fortunately there were flowers ordered by the church to decorate the gathering area so we used theses. But can you imagine if this was a wedding? Badly done and I am sorry an apology is not enough. Terri Everline read more

I ordered an arrangement from From You Flowers and they ordered them from Don's Florist. I ordered a deluxe purple arrangement with a Happy Birthday balloon. They delivered a VERY small pink arrangement and a Thinking of you balloon. It was pitiful. I called and complained and they sent another VERY small mostly white with a little purple arrangement. If this florist didn't have the supplies to fill this order correctly or satisfactorily, it shouldn't accept the order. Very disappointed. read more

I ordered flowers online for Valentine's Day. I live in Los Angeles, so it was important that they were delivered the day of, on time. I got a call from someone at Don's Florist to make sure someone would be home since they didn't want to leave it on the doorstep. They were polite and considerate, and the flowers were beautiful. They hand-wrote the note I submitted with the online order, which was a nice touch. read more

Awful! I wouldn't even give them one star. Had a large order delivered for an event. Was given much smaller succulent plants then was expected in a plastic pot then put in terra cotta pot. They didn't even have the decency to pot them. I called to explain what an embarrassment they were as our center piece and was told they could not do anything about. Please do not use this florist. read more

My son (stationed in Afghanistan) sent me an arrangement for my birthday. It was delivered on the correct day -Friday- by a friendly driver. The flowers were beautiful. Sunday they were drooping and turning brown. Today -Wednesday - I am saying goodbye to them. This makes me very sad. My Mom has a bunch from Costco that are still beautiful after two weeks. read more

Very helpful on the phone. I was most impressed. I really appreciate the service and how knowledgeable they are about what is best to send as a gift in terms of flowers and arrangements. I highly recommend giving them a call. I think you will be pleasantly surprised. read more

Got a small arrangement for Valentine's Day....first it was clearly thrown together from odds and ends, not very attractive. BUT the flowers started dying within a few hours. Yes, there was water in the vase. Whatever the giver paid was too much! read more

I ordered sympathy flowers that were needed on a certain day. The order confirmed the delivery date so I was not pleased to hear they were delivered THREE days late. read more

Everything I wanted - friendly, great recommendations, accomodated a short deadline, beautiful result, great value.

I ordered flowers for my MIL for Mother's Day on the late side as I thought my husband had taken care of it. I placed my order on Saturday morning for an upgraded bouquet..and Don's florist delivered it that day! My MIL called to tell us how beautiful the bouquet was. Thank you! I'll be using Don's Florist & Gifts for all my florist needs in Charlottesville! read more

i ordered my mother a arrangement for her birthday yesterday and when I saw the picture she sent me of it I was not pleased. I played 45.00 for a beautiful arrangement that didn't look anything like the picture Online. I will deff not order online from them again. read more