I recently leased a new 2026 Volvo XC90 B6 Plus from Giles Volvo in Lafayette, and the experience…read morewas outstanding from beginning to end. I had become extremely frustrated trying to work with my local Volvo dealership. I made an internet inquiry and never received a response. So, somewhat reluctantly, I reached out to Giles, even though they are more than two hours away from me. What a difference. I submitted an internet inquiry on the Giles website early one morning, and within about 90 minutes I had received both an email and a text with the basic information I was looking for and an invitation to talk. We had a phone conversation, and I explained exactly what I wanted and what I needed. They listened. They were attentive, friendly, and genuinely interested in helping rather than simply trying to sell me a car. They made me an offer, which I countered. Lachlan, my salesperson, told me he would call me back. He did -- within minutes. And he didn't just match my offer; he beat it. From there, Lachlan worked with me to figure out all the details of getting to Lafayette from more than two hours away. When I arrived, the XC90 was sitting there prepped and ready to go, and all of the paperwork was prepared. The dealership itself is beautiful -- it feels more like a Scandinavian lodge than a traditional car dealership, with beautiful woodwork and Scandinavian furniture. Everyone was welcoming and friendly. I was offered coffee (which felt especially appropriate given both South Louisiana and Swedish coffee traditions -- we both take our coffee seriously!). The actual transaction was incredibly quick and painless. They transferred all of my preferences from my old Volvo to the new one and even took care of switching my insurance over. They thought of everything. I was more than happy to make the drive to Lafayette to work with Giles Volvo. In fact, the two-hour-and-twenty-minute drive each way was a pleasure because of the experience I had with their team. A special thank-you to Lachlan and everyone at Giles Volvo. This is what buying a car should feel like: responsive, straightforward, friendly, and genuinely customer-focused. I would absolutely make the drive again.

I love this dealership. Their sales and service departments are top tier and I recommend them to…read moreanyone in Louisiana looking for a certified Volvo dealership. I've already referred my neighbors to them for a purchase for their teenager. She loves her car! I've had issues with the New Orleans Volvo dealership, especially their service department, which is the worst dealership service experience I've ever had. Giles restored my faith in the brand and has given the support that is needed AFTER you buy a car. Not only do they answer any questions that you have, but they actually know their products very well. Vickie is a terrific service manager & her communication, expedited process to secure a loaner and get your vehicle repaired quickly is outstanding. Getting my car serviced is such an easy and streamlined process, which makes a difference when you're having to deal with unexpected vehicle expenses. Kreg is my go-to sales guy and he knows his Volvos like the back of his hand. Aside from his experience with Volvos, he never tries to sell you something you don't want or need. He is not pushy at all and will be completely honest when helping you decide on a vehicle and options. He actually makes you feel like he cares about you as a customer more than he cares about closing a sale. He's been super patient with me over the last couple of years as I have teetered around committing to a new Volvo, but each time I come in he treats me like a priority. Adam, the finance manager is outstanding as well. He will take care of you when it's time to close your purchase, and resolve any issues you might have during the process. If you're in the market for a purchase or even a lease, give Giles a call. They not only hooked me up with a terrific leased car through their Care by Volvo program while I wait for my build, but also made sure I knew about Volvo's incentive to fly me to Sweden for my overseas build in Gothenburg. This is my second build, but unfortunately, the dealership in New Orleans never told me that I was eligible for a free trip to Sweden. I guess Giles will be getting my business from now on because their sales and service department is the absolute best!

Our 1990 VW Vanagon broke down outside of Lafayette in December 2024 after blowing a cooling line…read more We had it towed into V w Plus on the recommendation of the state trooper who stopped for us. Chris did an excellent field repair to get it on the road and able to make it to our Florida destination with no further problems. Great knowledge and super service with the van on the road just a few hours after the incident. Would use them again in a heartbeat. Even phoned the next day to make sure the van made it home OK!

This is the only place I will take my VW. They do great work and are very knowledgeable. I love the…read morefact that they are a family owned and operated business. Prices are fair and quality of service is great!

Attention to detail is key at this place! I took my truck in to get a full detail inside and out,…read moreall the plastic inside and out was cleaned and is now shining, the paint is super smooth from the wax, the chrome is super shiny, etc. The owner personally inspects every vehicle before it leaves the lot to ensure a great service! Not to mention it is much cheaper than the bigger competition, support a local business and get a more reasonable price at the same time! Strongly Recommend!

Beware: They get 1 star cause I can't figure out how to give a lower rating…read more These guys quoted me a price went up on that price during repairs. When i went to get the vehicle and after writing a $10,600 check, I expected the car to be in good codition, not to have reesidual damage for which I was quoted another $4,000. Extremely disappointed in their work. The paint job didn't even match. I wouldn't go back to Landry's unless I was in the mood to light my cigars with $100 bills.

Matt was very quick and responsive. The quotes that he gave me were accurate after the repair and…read morehe let me know what cost to expect prior to the repair. Good quality parts were used to repair my vehicle and he was very helpful and kind. I recommend this shop.

Got into a car wreck in Lake Charles and had to deal with the person who hit me's insurance company…read more(which was the worst). Precision Collision was great to work with on every step. They worked with the insurance company every step of the way, lined up a tow truck to pick up my car, and had it looking and driving like new when I picked it up. They were still working with the insurance company when my car was finished, called and told me they weren't going to hold my car waiting on them to approve what needed to be done. I really appreciated that. Would highly recommend. Everyone I spoke with was great.

If you have the misfortune to have car damage, this is the place to take your car! They give you a…read morequick, reasonable estimate and excellent service. Your car will look as good as new!