I contracted with Done Right Plumbing Services on 3-28-22. They were contractually bound to remove my old hot water heater and replace it with RECIRCULATING tankless hot water tank, specifically to include installing a "PEX recirculation line in crawl space to water heater". I wrote check 1176 for $2,200 as payment in full on 3-28-22.
IN FACT, company lied and installed a Cheap NON-RECIRCULATING heater, NO PEX recirculation line (you simply can't connect a Recirculation line to a Non-Recirculating heater!), plumber plumbed it completely BACKWARDS, Violated CODE in tank exhaust hookup, and finally, left my old heater in my back yard.
My complaint was met with laughter and his demand for MORE MONEY!
I have filed a few complaints, written a certified letter complaint to the Plumbers and Gas Fitters Examining Board (No Response after almost three months), offered a certified written proposed settlement (No Response)
Now it's time to go to court! read more