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    Doncellas Cleaning Services

    5.0 (1 review)
    Closed Closed
    Updated 2 months ago

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    Services - Doncellas Cleaning Services

    Deep cleaning

    Move-in or move-out cleaning

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    4 months ago

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    Ema's Housekeeping - Toilet with blue stains that they simply told us to replace the whole toilet instead of cleaning it

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    I recently had a family member pass away and my apartment had been neglected for a while, so I…read moreneeded a very deep reset clean. After reaching out to several cleaning companies in Austin, Ema's Housekeeping not only gave me the best quote but also had the best communication from the beginning. They arrived right on time and made the entire process very easy. Ralph handled the cleaning and did an incredible job. For just one cleaner, the amount of work he completed was impressive. He took the time to bag trash, organize items, and then do a full deep clean of the apartment. What stood out most was the attention to detail. You can tell they don't rush through the job just to finish quickly -- they actually take the time to do it right. The apartment looks and feels completely reset. Payment was also very simple through Zelle after the service was completed, which made everything convenient and stress-free. Overall this was a great experience and the best price I found in Austin after contacting multiple cleaning companies. If you need a deep clean or even regular maintenance cleaning, I would absolutely recommend Ema's Housekeeping. I will definitely be booking with them again.

    We hired this cleaning company because we urgently needed our house cleaned for rental showings…read more They offered same-day availability, which was the main reason we chose them. They charged us $300 for a 1,509 sq ft house -- despite the fact that the home had brand-new blinds, brand-new flooring in all three bedrooms, and no refrigerator to clean. This was absolutely not a discounted or bargain price. Before hiring them, they specifically promised they would come back and address anything my realtor found unsatisfactory after the cleaning. Based on that promise, I paid them in full immediately after the service. A few days later, my realtor inspected the property and found the cleaning quality extremely poor. She provided them with a detailed list of areas that were still dirty. One toilet was so poorly cleaned that my realtor cleaned it herself. On another toilet, instead of properly scrubbing blue staining inside the toilet, they simply suggested replacing the whole toilet altogether. That alone tells you the level of effort they put into the job. The dishwasher was still dirty. Windows, baseboards, drawers, and other surfaces were visibly dirty. There were even cobwebs still hanging on the walls. When I contacted them to come back as promised, their attitude immediately changed. They were rude, dismissive, and kept delaying scheduling. I gave them my husband's number to coordinate a return visit, and they said the earliest they could come was Saturday (nearly a week later). Then on Saturday, they suddenly claimed they would not return unless someone was physically present at the house to inspect their work. This made absolutely no sense because they already knew the property was vacant and that we were remote landlords. They had completed the original cleaning using an access code with nobody present, so this was clearly just an excuse to avoid honoring their promise. After that, they stopped answering calls from both me and my husband entirely. The house was still dirty, and we ended up paying another cleaning company to redo the entire job properly. Unprofessional, dishonest, and extremely poor-quality work. I would strongly discourage anyone from using this company.

    CBN Commercial - Bathroom Vanity Cleaning

    CBN Commercial

    (1 review)

    I had a tenant decide they didn't want to pay on their rent anymore. And after a few conversations,…read morethey up and left without any notice. Once I arrived at the property, it was a disaster! Stains all over the carpets, scribbling on the walls (probably from the tenants children) two toilets clogged with toilet paper. So they flooded into the hallways, causing mold. Garage had trash all over along with the patio. Ohh yeah also feces was all over one of the guest rooms. (we have a no pet policy, because this has happened before) Anyways I contacted CNBC that evening. And they responded very quickly and scheduled a call. After discussing the details of what had happened and sending pictures. I decided they offer everything I needed for a deep clean of my property. And I needed it done yesterday! They can the very next day and let me tell you, I was amazed! My property looked as if it was brand new again. They managed to get all the stains out, walls cleaned,mold cleaned, garage was spotless, bathrooms were flawless, patio spotless. I would recommend CNBC to anyone who needs a big deep clean of their property. Even if it's emergency last second cleaning need. Quick, efficient, good price, courteous and very professional. You'll thank me later!

    From the owner: Let’s make life a little brighter with a one-time service clean, weekly, or bi-weekly clean. We…read morealso offer a one room cleaning service as well. So, if you only want one room cleaned you can make it the kitchen or even better the bathroom. CBNC knows that budget may be the only way to go from one room to the entire home. Let's make a "Cleaning" that is best for you.

    Mireles Cleaning Service

    Mireles Cleaning Service

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    i prepay worker bc he was not punctual he was late twice not show at 7 or 830 he ended arriving…read more@845 skip a lot of areas in the carpet shampoo job not clean stove top or inside stove not clean inside of kitchen cabinets not even touch fireplace dust all over I pay $320.00 for a half a day half fast job not reliable alejandro the reviews not match scam

    Mireles Cleaning Service was hired because of their great reviews on Yelp. I was in desperate need…read moreof help cleaning my 3/2 mobile home. We met on the first scheduled cleaning for a walk-through. The team of 2 seem very professional and work efficiently. However, I have been seeing a few missed areas that any cleaner should not miss, such as dusting tables and picture frames. I have asked them to do the minimum amount of work, sweeping around my piles of clutter rather than moving things around to save them time and energy. I'm hoping since I have removed those clutter zones that the cleaning will be more thorough (sweeping under the sofa, dusting tables). I didn't say anything to them about the missed areas due to my previous clutter, which may have contributed, and likely wasn't seen as part of their checklist. Not a big deal at the time. I would like to highlight that the team is respectful, young and professional. They work efficiently and have always arrived when they said they would. I have very friendly indoor dogs which makes some people uneasy if they're not used to dogs. I'm pleased that these folks have managed to work around the dogs when necessary. They worked with me on the cleaning schedule and fee, which I believe is fair. Thank you Mireles Cleaning Service, for being dependable and animal-friendly!

    Doncellas Cleaning Services - homecleaning - Updated May 2026

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