I went to rent a storage unit but I was early. I left and came back at 10:03, the security gate was open, I proceeded to look for the facility manager and he was not where on the lot. As I was returning to the office (still closed) a vehicle puled up and it was the manager -- he finally showed up at 10:20. The manager asked what we needed and I said I would like to rent a storage unit. He then proceeded to ask why I was looking around, I informed him I was here at 10am and was looking for him. He complained that I was there before 10am, he saw me there at 9:55! I asked him why he wasn't here at 10 and why the security gate was open. He became upset and didn't want my business. This is unfortunate, because the owner is a nice, customer service oriented. This Manager doesn't care about customers or their things in storage. read more