Great guys, very experienced. Came up with a solution to make the insert fit into my fireplace. It…read morewas a bit tricky, but they figured out a way.

From the owner: For all the comforts of home, come into the Hall of Flame Showrooms. We specialize in Fireplaces,…read moreFurnaces, Air Conditioners, Water Heaters and more. If you'd like to add warmth, character and lasting value to your home, why not let the experienced and friendly staff at Fireplaces Unlimited Heating & Cooling show you how easy it can be to add an efficient and beautiful fireplace to any room in your home. Fireplaces Unlimited Heating & Cooling offers a wide variety of the most beautiful wood burning, pellet, gas and electric fireplaces on the market, complemented by an endless range of exquisite mantels, cabinets and accessories. Locally owned and operated, Fireplaces Unlimited Heating & Cooling is Southeastern Ontario's trusted choice for fireplaces, inserts, stoves, furnaces, air conditioning, HVAC, tankless water heaters and barbecues. Stop in today and see how we make life more comfortable.

We are very happy with the maintenance service we received from your technician, Isaac. Not only…read morewas he prompt and courteous, he gave us some excellent advice on setting threshold temperatures that should reduce our electricity bill regarding our heat pump. The service from your company has always been outstanding.

I was very happy with how prompt I was taken care of When my furnace stopped working and the house…read morewas too cold to stay in. Dillon, the technician that came was very pleasant, very polite and listened to my concerns! He fixes everything that needs to be fixed. Very fair with all the business dealings I have had with Dillon and Haven Home! I would recommend for sure!

Do not use this company! I purchased a new furnace in October 2021 when they were Service experts,…read morewith a 3 year plan. Bought by Enercare and No sign of them after 12 months and finally in march they said that they would "honour" the plan. However, they would not be in to service my furnace till 2024!!! I told them to forget it and I would go with Exclusive Cooling. As a realtor i had recommended them in the past to people needing a new furnace; that boat has sailed too.

Chris was helpful & went out of his way to do the little extras and take time to explain everything…read morehe was doing as he updated on our existing equipment (2015) to help it function better. Very pleased with his professionalism & experience.

A late review for 2019 work, as we just found our notes on this…read more Our 3x toilets had been backing up for several months despite our efforts to plunge and auger them. We called and scheduled Ubdegrove a week or so later. The plumber spent under 15 min from arrival to departure (verified/timed by security cameras) and said there was nothing wrong. That costed around $120. The next day the toilets were still slow. Called them back again, and they promised to come out a few days later. My wife took the day off work, and they never showed. Other calls to them resulted in appointments several weeks out, demands for more money (it is a new appointment), etc. With toilets still backing up, we decided to call the city assuming it was their side of the line. The city used a borescope and (verified by the photos/distance log) proved the problem was a large clog on our side of the line. After more money to have the city clean it out (already on site with the sewers exposed, and not expecting much from Ubdegrove at this point), the toilets worked great. Initially Ubdegrove said they would refund the money, but over the next several weeks, all we received was run-around and denials. Ultimately we moved away from Kingston without any refund. Be very careful if you hire these guys. While I expect most of their work may be good, in our case, they were poor performers at both the tradesmen and office level.

Needed a new pump on the tank in the house. Maybe it's a little job for plumbers, but if you're on…read morea well you don't like things to break down. I made an appointment. He arrived at the appointed time. He went to work and was done a little over an hr. Sorry, I don't know his name. But I am happy to have a quieter pump now. And the peace of mind I am good for a few more yrs.

I debated on whether or not to respond to this business owner. Some of his statements are…read morecompletely false. I had absolutely no idea our unit wasn't purchased from his business, but on the "marketplace". I don't know what that is. I never once went to his home and picked up the unit. I signed a contract, we had a date for the install, he came on the date - bringing the unit with him, and installed it. We shut it down for the winter and when we started it back up the following spring, it would only blow out warm air. Jim did come down to our home in June of that year with a temporary fix. He had to order a part , said it would be in quickly, and would be back to fix it. We never heard back so I messaged him several times. I was told he was working on a huge job and couldn't get to it just then. I waited a while and messaged him again. I was then told his family had suffered the devastating effects from the hurricane last year and he was helping them. I still have the messages I replied to him with stating my concern for them and to take care of his family. This spring rolls along and I messaged and called him with no reply. It wasn't until I placed this negative review on yelp that he finally came and fixed it. At no cost. Of course it's at no cost. He told us last year it was covered under warranty. Would not recommend.

Our central air quit last fall, so I found A-1 on the computer and their technician/owner (Jim…read moreFairbanks) ask me a few questions, and then came out the next day and had already figured it what was wrong and had the part on hand, fixed it in a matter of a few minutes, turned the central air on and it worked great,