I really should sue you for selling me a car that's not road safe. You knew full well and still sold a 19 year old a truck with faulty breaks. You're really POSs read more

My purchase from Wallance went well, from the beginning to drive home. They did everything I asked of them; inspected it, made it sparkle upon pickup, negotiated a good price, new tags, etc. Seamless. This was my second vehicle from Wallance, the first was a Durango which lasted until it was finally rusting apart (which wasn't their fault, a common issue with those years). That Durango really did serve us well and I didn't have any major repairs on it. I think if you are shopping for a vehicle, choose wisely, and know how to buy, if you don't know what to look for, have a mechanic nearby throw it up on a rack and take a look. That goes for any used car from any dealer. read more

Arguably the worst car buying attempts I have ever encountered. The owner Don was as rude a person as I have ever seen. Very cranky and obnoxious. Either that's always his demeanor or he had a very bad prior evening. Either way, steer clear of this place. Before I could step foot in the place he was shouting "what are you doing here" (Please note it was 10 am) to which I calmly and politely replied I am here to look at a car. He then asked me if I can afford to buy a car etc. His assistance tried to smooth things over but he kept making unsavory comments under his breath. I refused to look at any cars due to the total lack of courtesy and professionalism. My advice is to go elsewhere. If this is how they treat you before you buy a car I can only imagine how they treat you afterward. read more

Ehh, it's a used car dealership. Nothing good about it. The only way you're getting a good car here is if the guy somehow manages to buy a good car at auction. Which he usually doesn't do because it looks like he cheaps out based off of his lot. Nothing European like Audi, Saab, BMW, Volvo, etc. just cheap Hyundai's and beat up Domestics (Ford, Chevy, Dodge). I've also heard through the grapevine that the service is absolutely despicable. And the owner Todd Wallence says he will fix things for you but never does. He often will wait until you chase him down and hound him for the repair. A gentleman at the neighboring dealership "Premier Auto" down the street, told me that this dealership doesn't service the vehicles after it's purchased from auction. Says he has customers coming to him after buying bad cars from Don Wallence's. I bought a car here at Don's around 4-5 years ago and it's been pretty good besides the fact that i was lied to when i ran the carfax for myself. Was told it was a one owner car but it was a 5 OWNER CAR! Unreal! Oh yeah, the Honda civic i bought ran real well when i replaced the engine in it. /rant 1 Star review. Take your money elsewhere. read more

I purchased a 2014 Kia Soul about April 2023, I don't drive it a lot only on weekends and sometimes at night. One week nothing but problems replaced 3 batteries ( The Warranty nobody ever will take car , horrible, my brother has a car lot in the Poconos and would never treat customer service like I was.They only care about being paid for sale.Think twice and read the warranty that nobody honors, My warranty is expired in 10 days so I'm going to call financial company and tell them take it .Never again will I shop there !! read more

Let .just say, Don who I just spoke to was completely obnoxious and rude individual. He was not interested in hearing any detail about the auto I was attempting to trade for an automobile on his lot that has been there for almost 4 weeks, but "it's the hottest thing on the market right now". I would never even consider doing businesw with this type of establishment based on the introductory and general inquiry call I placed to this business. Stay away! read more

I purchased a car last week and the staff was awesome. I had a problem with the car after 1 day and I was very upset. Buying a used car can be a guessing game and I was worried I was stuck with the problem. With my work schedule and the distance from my house I figured my local mechanic would be the solution. The local mechanic said it would be 1,200$ to fix and I nearly through my phone into traffic. I called Don Wallence Auto and they said what the hell is he telling you. Had my car towed up there and the fixed the issue and only charged me the cost of the part. The car was done before they said it would be done I was so happy with my experience with them. They could have easily said oh well it's on you. I want to thank Conner for his help during the process. And when my son needs a car I know where to go. Don Wallence Auto, thank you for all your help. read more

I emailed this to the dealership but never heard back so posting here to see if they reply. I wanted to follow up after having my recently purchased pre-owned vehicle looked over at the Acura dealership. It ended up costing $300.00 dollars to have the radio put back in due to how it was removed at your dealership. In addition to cracking the dashboard, your team also ripped out the original wiring behind the stereo unit which controlled other functions besides the radio. A simple call to Acura would have confirmed that all you needed to do to get the original radio working was a 5 digit code and instead, I had to have the car at another dealer for several days and pay a few hundred to undo the mistake. As a car enthusiast, it pains me to see the treatment done to this rare vehicle at this dealership and as a businessman I would expect to see this is clearly an error on their part and do the right thing. I am fine eating the cost of the alignment and brake work that was needed on it also, but I think it's reasonable to ask to have the radio expense covered. Yet, not a single reply after me reaching out to Don at the dealership about it. If you're looking to get a used car, do NOT go here. It's not worth the risk because if anything is wrong with your car, they will NOT be helpful and will skirt around it. Good luck everyone! read more

Too expensive, unaccommodating on pricing, and, an overall feeling of being hustled. Felt as if I was looking to buy a car in Kensington.

I bought a Dodge Dart from them in the end of June. Not even 24 hours after getting the car the service transmission light came on and it stalled out along the highway. I called them and Tami said she would talk to the mechanic. I was able to get it started again and got it back to my apartment. They came to pick it up. They took it back to there shop and hooked it up and Tami replied as followed " The car code came up for a torque converter. We have it down the street at Aamco." keep in mind they didn't even tell me till I asked how late they were open that they even took it to Aamco. Or even ask if that was okay. I asked how much it was going to cost and then I received the following " When we ran it on the Modus it was in history code which means it is not present any more but did occur on you. So we feel it is intermittent but will come back on you therefor it will be fixed at no cost to you. Thank you for your cooperation. Rest assured we will honor it for you." then after that once Aamco was open I called them to see what was going on and they said they had to wait for the warranty company (I bought whatever warranty you get when you get a car) and they couldn't do anything until then. They said they called the warranty company but it takes time. I called the warranty company and they said no one called about the car. I then ask Tami what was going on and she said that she would call the warranty company. Two hours later I reach out again and she didn't get the chance to call the company. Between Tami and Aamco telling me two different things I decided to take the car back into my care. I told them that they said they would take care of it at no cost to me in which she replied " As far as the thread saying we would take care of the car that is only when it was under my care or one of my subcontractors that I use. At the time of writing that, the car was in our possession. " so now she tried backtracking and made stipulations to it that it had to be taken care of by one of her "subcontractors". I asked them to show me all the records that were on the car and the only thing they had was one paper that had initials on it and said everything was fine. I had the dealership that I took it to run the same test and to look at the history of it since they bought the car on the 15th of June and it showed it wasn't the first time it happened. Infact it happened before they sold me the car. Extremely shady. I should have paid more attention to the reviews but thought I'd give them a chance. I wouldn't recommend these guys at all. I'm sure they'll write back saying this and that but I have the records backing up everything I said. Unfortunately, now I have to waste time and take these guys to court. read more

Don Wallence Auto Sales - Used Car Dealers Near Me - Spring City, Pennsylvania

When I started discussing repairs to be made to a used car with the owner he became irritated and angry. I then told him "I don't like the way you are talking to me, give me the keys back to my car." He then got mad and started yelling. I told him he has no business etiquette and that I do not have to give him my business or money. After I walked out of the building he followed me yelling. I told him "If you touch me I will call me police." He then said "What you wanna fight me? C'mon hit me! But you're not because you're a faggot and you can't take me." I then drove away. Do yourself a favor and do not do business with a bigoted business. read more

Run screaming. They sold me a car and while I drove it home the check engine light came on. Cost me over 4,500 between a new battery, electrical system repair, and various other necessary repairs. Todd Walence is a scum bag and his dealership is full of cheats. read more

I bought a car here a couple weeks ago and so far it's been great. It hasn't had any problems so far and runs like a dream. My buying experience was very nice. Todd, the owner, was very polite and understanding. My credit wasn't the best and he worked after hours to help me get approved. I really appreciated the time that he took to help me make the right choice and get me the car that I really needed. I have been to other dealerships and Don Wallence Auto Sales wasn't rushing me to make a sale and had higher quality cars. I highly recommend this dealership for your next purchase. read more

Neil is the best here! He made buying a new car process so easy and did everything he could to help me and get me approved for the loan. The car is perfect and everything I could have wanted at a very reasonable price! If you end up coming here for a car definitely ask for Neil he'll hook you up! read more

If you are looking to buy a car, don't go to Don Wallence Auto Sales. I bought a 2012 Nissan Versa back in 2016. The car is still running and has not been a bad car. We did need to put a couple things in the car but service there is terrible. It had a bad tire and we were told he would plug it. Well he plugged it but the light on the dashboard always said the tire was low on air. Oh yeah, he charged us to fix the tire which was not fixed. Enough of that. I then bought a jeep liberty. Not a bad vehicle. The driver's side window did not work, the motor for the window did but it was like out of the track, long story short, He wanted to fight with me because he said i yelled at his mother. I would never do something like that. This man is an idiot and whoever goes there to buy a car now is out of their mind. As i said, the vehicles were not bad for used cars. The service sucks and Todd Wallence as a business man, my dog could do a better job. He is a straight moron. Please, if you are going to buy a car, go anywhere else. You would make a terrible mistake going to see that idiot. read more

My wife and I were interested in a 2003 black volvo they had, until during the test drive I noticed the transmission was having problems. When I brought this up to the sales associate Josh, I was immediately verbally attacked. I was accused of not knowing how to drive, the owners son called me stupid, and was told that volvo's come with weak transmissions. Overall, I would NOT recommend buying a car from these people. Also, while I was there some kid was complaining that they had sold him a car with bad brakes and was asking them to honor their warranty, and they were refusing. read more

Poor ownership and does not have the customers best interest at heart.

Let me just start by saying, Josh, our salesman was great. Easy guy to work with very professional and made the purchase easy, He unfortunatly I feel, was mislead about this car by his employer. However, his boss, Don Wallance is a total jackass. We had a problem with the car several months after the purchase and he refused to listen to anything I said only referring to the warranty which had expired(only one month warranty) and he wasn't going to do a "God damn thing" about the car. The tires were supposedly new, maybe they were but new tires don't go bald in a few months, brakes dont wear that fast either and the check engine light was on more then it was off. As I was talking to his receptionist he was in the background yelling that he's not responsible and that I need to get the "fuck off the phone". I asked to speak to him and before I could even say a word he went ape shit on the phone, yelling and screaming how hes not responsible for the car and ended it by telling me to "fuck off" and hung up the phone. What kind of business owner does that? All i wanted to know was if there was anything he was willing to do, especially since his dealership misrepresented that car to me. I was told it was a one person owner, off a lease. Found out later it had multiple owners in multiple states and was even repo'd. Don't deal with this guy. The most unprofessional and slimy individual I ever had the displeasure to deal with. Josh, if you read this and get smart about working somewhere else, let me know, I'll by a car form you any day, but not from the Don Wallence dealersip. read more

BUYER BEWARE....Purchased vehicle in November 2015. Brought my own mechanic with me and was told by my mechanic that the vehicle I was interested in needed a new hub and bearing in the rear left. I needed another vehicle so I was told by the "salesperson" that it would be a $50 deductible through our extended warranty to get it fixed. We shouldn't have had to pay for it since it was broke before we bought it but we agreed. Week of scheduling the appointment we were told it would be a $100 to fix the hub (we were told this by the same salesperson that sold us the vehicle originally. Finally it was settled....$50 we would pay. Dropped it off the night before. Following day around 1pm my husband was called by the owner stating the mechanic said the "parking break" had to be replaced as well and it would be $100 total to fix hub and "parking break". My husband told the owner to keep the parking break pad off and he would replace it himself. The owner stated the mechanic would not fix it unless the parking break and hub were fixed together. Then proceeded to get into a screaming match with my husband on the phone stating "you can't even afford this vehicle so you might as well not even have it." And then the owner said "do not ever call to bring it here again to have repairs done on it." Tried swindling more money out of us just to get that $100. What a shame. The ending of this story is ... my vehicle didn't get fixed as promised and I will NEVER RECOMMEND anyone to this dealer EVER. read more