This business took so long to actually get around to shipping me the part I ordered, my mechanic…read morehad already ordered, received and installed the entire system. THEN, they would not take the unopened part back!! BEWARE, they are slow and have horrible business ethics.

So frustrating I am hoping an executive with a brain will read this and respond. When we bought our…read more2007 Dodge Ram, we did our homework and all in all we LOVE our "Beast" BUT, in a few short years, we have had 5 parts recalled, and several had to do with safety. We waited months and months to get significant parts fixed while literally risking our lives. We decided, so goes the world, but in 2014 our Dodge Ram, threw an air compressor, threw metal through the system and also blew a blower fan. close to 3K later, we thought, well, np , this will last the life of the vehicle. NOT. In less than 3 years, the SAME EXACT TWO PARTS, went out, and now we are looking at a 2800 to 3000 repair bill, and told? too bad we only cover those parts for two years, and you drove a lot anyway! So now that the California central valley hits 104, my combat vet hubby with thyroid issues who cannot do extreme heat looks at me, and with other medical? I have no idea how we are supposed to fix this. IN the meantime? as we are trying to save to repair this? The WINDSHIELD CLEANER WATER DISPENSER QUIT, yet another little expensive part. So I am saying, WHAT GOOD IS DIESEL IF THE REST OF THE PARTS ARENT MADE TO LAST? MOPAR YOU GET A HUGE THUMBS DOWN FROM US, AND EVERY SWEAT WE ARE SHARING WITH EVERYONE WE KNOW ABOUT MOPAR PARTS.

Good customer service. Knowledgeable with parts and great attitude..........@@@@@@$$$$$$%%%%%read more

The service is fast and friendly. These guys know their parts. They have all kinds of accessories…read morefor your vehicle. If you have an unidentified problem, these guys have a machine they can hook up and check for you. Prices are fair on parts. I checked. There are occasional sales on fluids. Location is right on the main road, easy to get in and out of.

I've never paid $107 for a oil change! Absolutely overpriced def never returning and I only go to…read moreChevy dealers! Wouldn't honor the coupon on their website

We will NEVER, NEVER do business with Parks Motors in Augusta again!…read moreThey sold us a car for our son and claimed it was accident free. Well, 6 months later, someone hit my son's car so we filed with their insurance (Key Insurance sucks, too btw) and guess what they found? IT HAD been in an accident and it was poorly repaired. Parks Motors are liars and cheats. I mean, car dealers are notoriously shady - but this is complete fraud.

Car was stolen off the lot and called several times before I reported it stolen. Not until then…read morethat Dave remembered that he had towed my car once law enforcerment was involved and I had to go there in person for him to notice it was stolen and he ever had towed it in the first place. Butler county's Sherrife office uses his toe service and impound. Unprofessional and sketchy.

Amazing experience - I'm a business owner in Andover and I was heading out to a party I was…read morethrowing for all of my clients. Somebody rear-ended me (my car was not drivable) and they were prompt to tow me all the way from Augusta to Harry and Rock where we live, all while I had somebody else pick me up so I could get to the event I was hosting. It was very inexpensive as well!! Very thankful for his help, my Murano was undriveable and although I'm going to get reimbursed for the towing... It's still awful to get footed with a $300 plus bill up front for the towing so I was pleasantly surprised with the price of it. He was a really nice guy as well. If you're in Augusta you definitely need to use these people for any accidents you're in.

Went in to pick some things up and was paying for them when the oaf named Ken behind the counter…read morejust randomly looks at me and says "I can't believe they are still trying to push that crap". Confused I replied "what do you mean". The. He went on to tell me he was talking about the vaccine for Covid and saying that they don't work and that he's had Covid twice and it didn't affect him at all. I was pretty upset seeing as how both of my parents almost died from Covid but also...why are you discussing such a hot button topic with a customer you know NOTHING about?!? That's the last time I step inside of an O'Reilly's.

These guys are so helpful at diagnosing a problem! I really appreciate them. This we like to buy…read morewhatever we can from them!