Always prompt and courteous service! Very professional and trustworthy... we highly recommend!read more

This is a great company. I have been with them for years. They are very forthright and honest…read more However, be prepared to wait for a return call. One person takest the calls, another returns them. They're not always on the same page.

The guy showed up early to fix our backed up sewage line, snaked if out, didn't leave a mess and…read morewas in and out in an hour or so. First class service, reasonable price. We will call them again if we have problems in the future.

Answered the phone after hours. I called hoping to leave a VM. Was out the next day, showed up when…read morehe promised, fixed the problem quickly and was reasonably priced. Nice guy too! I didn't meet him but hubby liked him.

I called for an estimate. They sent out two people who thought they were doing the job, not an…read moreestimate. I told them I only wanted an estimate. They gave me one, then told me they had to charge $95 just for coming out. I was not made aware of this charge before hand. The lack of communication between their own people and their customers is appalling. This busines is SHADY.

I would definitely recommend Great Lakes sewer and drain. They have qualified helpful employees…read morethat got to my problem quickly. They came to my problem with the right equipment and did a great job. I got five star service and they were easy to work with!

I called him three times before he responded, and this was only after I asked that he let me know…read moreif he wasn't interested in helping me. He called and the first thing he said was "I'm not going over THAT bridge!" He has never been to my property, to my knowledge, and when I asked why, he refused to answer me, just kept repeating the same thing. I told him I possibly had a blockage and needed my tank pumped, so did he have any suggestions for me. He told me to "call everyone in the phone book" and hung up on me! I have a small concrete bridge that leads to my house and a large truck may have a problem coming across this bridge. I was told by other companies that this person had a smaller truck and would be able to make it across the bridge. My husband asked if he had a single-axle truck and he said he did, but he wasn't coming across the bridge! No reason, just that he wasn't doing it! He was rude and condescending, and I wouldn't recommend him to anyone that wants to have their septic tank pumped! Fast forward to today. He called me and thanked me, sarcastically, for my Google review (1 star) and said that because I told him I had sewage in my backyard he was going to do me a favor and call the Health Department for me! Keep in mind that he has never been to my home, nor has he seen my yard nor did I tell him I had sewage in my yard. I pleasantly thanked him and hung up on him! There is no value in receiving service from any business that refuses to respond to phone calls if they don't want your business. They should, at the very least, let you know they are not interested. And then they should treat you with some level of respect when they know you have a need for their service. This business does neither! I also did a review on Google which Jeff responded to initially, then stated it is a fictitious complaint because I an not a customer. This is true, I am NOT a customer, he refused to accept my business!

Ashtabula Septic service is a family run business and neighbor, they help residents maintain their…read moreSeptic system with service and recommendations to help get the most from your septic system

another great job by. Pilewski Plumbing , great job Kim , the guys , Ron and Ryan , came to my…read morehouse and cleared my septic system , explained the problem , answered my questions and billed my fairly for their services , it's great to be able to have a company you can turn to when theres a issue with your home .

My past experience with this company was excellent 10 years ago…read more I had such a bizarre experience with them trying to set up an installation appointment this month I don't even know where to begin.

This company is great! Very fast and the installers are very informational and knowledgeable! In…read moreparticular a young man by the name of Damien. He was very respectful, helpful and knowledgeable through the entire installation process of our new furnace! Definitely reccomend this company!! Thanks again TJ's and Damien for your great service!! 5 stars!!

we felt the service and representatives were great with…read moreanalyzing a continued leak of our toilet. they were very responsive but did not follow up with promised warranty documentation even with repeat requests to do so.

called Harmon for an estimate for a new electric service panel and…read more an upgrade to my sub panel , we set a date and time . they called back and were able to come a day sooner . they were on time , they walked me through everything that needed to be done to bring my service to current code , they gave me a hand written , itemized estimate before leaving . i gave them a deposit , and had to wait for permits from the county . the day the permits were issued they called me . we scheduled for 2 days later . two techs arrived on time , one tech worked outside and one inside. work was completed in 4 hours and all service was restored . work passed inspection by the county and have had no electrical issues since the work was done . great job , i will definetly call them first when i need an electrical contractor .

This company was hired by the builder who built my home, they neglected to install a gas line in…read morethe laundry room. I contacted my builder who contracted them, I also left several messages over the course of 2 weeks and received no response. i had to hire another plumber to run the line that they were paid to do but never did. Horrible business practices.

Refreshingly professional company. They replaced our hot water tank with out any issue. A great…read moreexperience from start to finish. We would use you again in a heartbeat. :)