Quick response and Quick service and quality work. Would recommend. Contact for a quoteread more

Mike showed up in time at my place and did the job fairly quickly and most importantly the provided…read morequota was the cheapest when compared to others. But clients should be aware that by going to your house you are missing on the improved quality that a proper shop environment would provide (improved tools, paint job and more materials), and this is not well communicated by Fender Menders. After the service, I called mentioning that it wasn't looking finished yet, I was told that I should, myself, wait for 3 weeks then wet sand the area then wax it. If this was mentioned prior to the service I would be fine, but it wasn't. I guess to summarize my feedback: * Over-communicate what is and what isn't included on the service. * Make sure people understand what they are missing out for not going to a proper body shop space. * I'd suggest doing a second visit for so that the sanding and waxing can be done properly and so that any missing imperfections can be fixed. I hope the service improves with this feedback.

These people were great from the first day until the last day when I picked up my car! They even…read moredetailed it for me. I was thinking of trading the car in but now it looks brand new I'm going to keep it!

Wow they were awesome. I tried to fix a scratch on my car with a paint repair kit and failed!!! I…read morethought I would have to have the whole side of car repainted. They fixed me up and didn't want to charge me. You DO NOT find this kind of service anywhere!!!! I highly recommend them and infact my husband is bringing in his truck. Check them out. Good honest work!!

I've now used C.A.R.S Collision AutoBody Repair Service twice, and both experiences have been…read moreoutstanding. Most recently Timothy repaired damage on my mom's 2015 BMW Z4, including the passenger side rocker panel and front bumper area. The car came back looking absolutely brand new. The attention to detail, paint match, body lines, and finish quality were excellent. You honestly cannot tell the vehicle was ever damaged. Timothy clearly takes pride in his work and did the repair correctly instead of rushing through it. What impressed me even more was the professionalism. This was a mobile repair at the house, and right before he arrived a large tree removal crew showed up next door with lifts, equipment, noise, and workers all around the driveway area where he was supposed to work. Instead of complaining or getting flustered, he calmly worked through the distraction, stayed focused, and still completed the project on schedule with excellent results. My mom is 90 and still enjoys driving her BMW Z4, so let's just say it's good to have someone trustworthy like this in the Rolodex when life happens. Fair pricing, quality workmanship, convenience, and professionalism are getting harder to find these days. This was our second time using C.A.R.S., and I would absolutely recommend them to anyone needing bodywork or paint repair. Five stars well deserved.

I wouldn't use anyone that you recommend after the destruction Tim did to my car. Even the Bondo…read morewas bubbling on the passenger side below the mirror. There's no way you can buff the damage he did!!!!!

They did an outstanding job on my body damage and the price was reasonable. The vehicle was ready…read morewhen promised and everyone that works there was professional and friendly. When I needed to save a few bucks, they had suggestions that worked.

Everything went smoothly and on time. Beautiful work . Took…read morecare of in on time and had it ready as promised. Treated 88 years old mother fairly! Attention Villages!!!

David did a great job in replacing my front bumper for my 2024 Hyundai Elantra. He finished it in…read moretwo days vs other shops needing 4-5 days. Price was considerably less than the larger, fancy shops. David was easy to work with and did not require any money down. I would highly recommend him for any body work needed.

Dave fixed some damage to my Mazda CX-5 front driver's side fender. Turned out great at a fraction…read moreof the cost other body shops wanted.

Ben and his team are amazing! Friendly, available and…read moreprofessional is the standard. I took my Chevy express there for collision repair and I couldn't believe the results. The van runs perfectly and he even straightened out the frame. Amazing job at an amazing price! I recommend Prime Auto to everyone!

Benjamin is pretty much a one man show which is nice. He's the only person I talked to. He keeps…read morein touch with you. Goes way beyond others. Tells you the truth. I hardly recognized my car when I pulled up. If I ever have to have work done again I will have him do the work There's not a place in Ocala that could come close to what he did. I was told my car was totalled in ocala. Trying to rip me off. Crash collisions in Belleview charged GEICO $2,000 for storage and didn't tell me. My car was not stored there is was there for a free estimate. Benjamin did not charge for storage. hes a honest man

About six weeks ago, my husband had a tire blowout in our Jeep that sent him on an unexpected…read more"off-roading" adventure -- and it caused quite a bit of damage. I've used Phil's before and always had a great experience, so of course I recommended them right away. They didn't disappoint! Even with some hiccups dealing with insurance and waiting on parts, the team at Phil's handled everything like true pros. The Jeep looks as good as new! If you ever need body work done, I highly recommend Phil's. The staff are friendly, professional, and truly have your best interest at heart -- plus, their work is top-notch!

I dropped my car off here on Feb 23rd. As of today Feb 27th, I have not heard from anyone at the…read moreshop. Not a good beginning. I'll update if they do! Now Feb 29th. No word from Phil's. Great! March 6th and still don't even know if the parts showed up. Don't understand the reviews. So far they are terrible. Today is March 7 still have no idea thank you. No update as expected. Called their shop. Parts only arrived today I was told. Different than what I was to when I called them last time which was parts where there Thursday . Lied then or now? More over they just don't care. Only communication from Phil's in two weeks. On March 4th. "Hey Daniel, this XXX over at Phil collision center. Just wanna give you an update on your BMW. It's Still waiting on the doors . I called this morning . They said they were out for delivery . I still not seen them but As I do We will get started on that for you and I will also give you a call as soon as Do you have any questions? 3 5 2- 7 8 7- 1 3 0 8..." March 15th. Close to a month now my car has been in this shop. Unbelievable. I was in fact called on March 13th to inform me they were painting the doors. Oh my! I asked specifically to let me know if it would be ready Friday and to please let me know. Of course I've heard nothing from them today. Painful to do do business with. Shop called at 2:49 and said the car could be picked up at 4:00. Then they tell me have to have cashiers check to pick it up. Just a pain to do business with. STAY AWAY My advice. Haven't even seen the car yet. 3/19/24 - Went to pick up car. Polishing compound around the windows clearly visible. Spot on right rear qtr panel un-repaired. What a pain. No communication and poor work. 3/21/24 - Waiting on them to let me know when it's actually ready. Looks like another week waiting on them to finish. Over a month! Keep that in mind! 4/1/24 - poor job on car. Shop not cooperative in fixing their own issues. Manger using profanity because he has no leg to stand on for the poor work and worse communication.

Cannot even tell that anything ever happened to the car. Service tech had dropped the heavy hatch…read moreonto a loose strut while trying to replace the struts. Glass smashed, metal bent, paint chipped. Got it back and can't even tell what happened. Veteran owned, good people.

I would leave this place ZERO stars. Derek the owner is TOTALLY DISHONEST, LIES WITH A STRAIGHT…read moreFACE LOOKING AT YOU IN THE EYE... He told me he was a veteran, as a combat veteran, I trusted him, but I made a mistake trusting this guy... First he got into a huge fight with the appraiser from USAA because his rates are higher than usaa approved. The appraiser called me to let me know what was going on and even told me "the guy from Axe-A-Dent cursed at me!" - I didnt really believe that (then, I should have listened to him...) I called Axe-a-Dent about that and he denied insulting the appraiser and said that the appraiser was a liar. He was really nice to me, then kept calling me to tell me that USAA wanted me to take my car to "one of the USAA affiliated shops, he said all of those shops are bad and do a cheap work" and promised me that everything was going to be fine and asked me to leave my car in his shop, that he was going to get everything squared away with USAA and that I was not going to pay anything other than my deductible... ( I was about to take my car to one of those usaa shops) He calls me 2 weeks later to tell me the car was done but they missed a spot in the door and had to keep it extra days. I had to get a rental while my car was in his shop, so my concern was the extra money I was spending on rental with the work taking longer than expected... almost another week later, he calls to tell me my car is done. (I paid a full extra week for rental) I went to pick up my car, and the tire was still messed up. I was upset, he said USAA did not cover the tire and he didn't know why (that was his original answer)- then I said I need to call my insurance because I don't feel comfortable picking up the car while the job is not finished; he said "ok but that's gonna cost you storage fee!" - At that moment I was clearly upset at him and said: "You take AN EXTRA WEEK to fix my car because you could not do the job right the first time and want to charge me storage fee for a day while I wait to hear from my insurance???!!! " - His reply was, I quote: " GET THE FUCK OUT OF MY SHOP!!!" - Screaming at me, pointing at the door, continued to insult me! I said I have NEVER experienced such distrspect from ANY shop!!! Then he proudly announced that he got the USAA appraiser fired! He kept making fun of me, at my face, talking over me as I was trying to tell him that I had to pay an extra week for the rental car because he failed to fix the car right the first time and it wasn't fair that he wanted to charge me storage fee... Nope, he was not even trying to listen, he kept talking over me yelling at my face: "Look at you! Look at you! Look at you! - mocking me, he seriously said "Look at you!" While spitting his dip in a bottle like at least 20 times. I just wanted to pay him and leave! When he hands me the bill, I noticed that he had charged me EXTRA fees! I asked but he said i was wrong! I ended up paying everything because I couldn't stand his presense another second. I spoke to my insurance later and they said he definitely overcharged me $250 and they will give him a call to demand that he refunds me that money... They also confirmed that he IS NOT a USAA partner shop and that based on this whole experience, he will never be. They are also NOT accredited by the Better Business Bureau, I wonder why.... Let's see if he refunds me what he overcharged me now... BEWARE of his profesionalism, there is NONE.

I wish there was a zero star option. I could not possibly…read morerecommend Joe any less This scumbag quoted me $3500 for a trailer painting job. I drove two hours to bring the trailer to him and two days after I left he called me saying that it's a minimum of $1500 more after he already scraped up my trailer. This guy is an absolute scumbag Of note for anybody who sees the owners reply, I recorded the phone call and I'm happy to share it with anybody. You can't trust these people.

ZERO STARS!!! Do not use this company. The owner Joe is a…read morescammer and rips people off. He charges high prices claiming he uses high quality materials which is a complete lie. He does not stand behind his warranty and never returns to fix his crappy work. STAY AWAY!!!!

Their service is exceptional and price for a new windshield replacement was excellent! They…read morecommunicated well and showed up on time. Highly recommended!

Amazing service! Arrived on time to my location. Reasonable price. Highly recommendedread more