"If we always mess up your food, you can always go somewhere else"! This is the response that I got…read moretonight! Food is usually always great. Ordered a sheet tonight. Asked for a large container of Parmesan cheese. Shows up, driver tells me it's in there and seems like she knows about the cheese! (come to find out, the driver is the one who took my order, very nice girl) called just to make sure it's not a charge on my card! Miss Manager tells me that I already have a credit on my account ( due to a mess up that happened a year ago) and that's all they could do for me. I stated I just called to let them know and to make sure there is no charge. Miss Manager pops off at the mouth telling me "If we always mess up your food, you can always go somewhere else"! Great fine with me! Nice customer service!! Seems like she could use a training. Food is still good, just watch out for the bitchy manager with a chip on her shoulder!!

I always love my food from Capps. The workers are super kind and so funny, like I can talk to them…read morefor ages. I have never had a bad meal, and I love how they give back. Two for Two Tuesday's are great.

Be careful how you order! It was cheaper by .30¢ to order individually instead of by the plate…read moreselection! and I only knew that because I ordered the free bird consisting of two eggs, bacon, potatoes, and toast, but they only brought out two eggs, potatoes, and toast. I asked, wasn't the bacon included and he couldn't say for sure but I know I ordered it. He came back with four slices of bacon. When he brought my bill to me, I saw everything was separated out and I asked if there wasn't a bill with everything inclusive for the price? He then came back with another bill that was $.30 higher. What the heck, my meal came out in pieces, eggs, and potatoes. I already had coffee, then he brought my toast out, and then he brought the bacon out after asking about it, so my eggs were cold when I actually started eating them. I really was disappointed! So when I paid the bill for $13.88, I gave a $20 bill and my change was brought back a dollar less than what it should've been. I got $5.12 instead of $6.12. But I had to question him if that was correct and he said yes believe it or not.. I'm not sure I will be back. I'm sure I will not be back by myself but if I'm in a group, I may have to go in with a them? Music playing is excessively loud for having conversations. Good music, just too loud!! The plate price should be cheaper than individual items added together! JS!

Love this place. Best kept secret in the are. Food, price, home made dessert and bread. Good…read morebreakfast buffet and microbrew drinks.

We have had this place on our list. These guys won best burger a few years ago so they are on our…read moreradar. We finally found ourselves by one and took advantage. Parking. Outside right in front on the street. Walked in and it's a cute little divey type bar. We sat ourselves in a booth and were greeted a few minutes later. Menu is typical for a bar and they have daily specials. But not on a Friday and Saturday so we were out of luck. Since they are know for the burger we decided that was our choice. 2 smash burgers with grilled onions, burger sauce, cheese, and we added pickle. Burger came promptly about 10 mins later. I got to tell you this burger was delicious! No lie! It was crispy on the edges and moist and flavorful in the middle. The crispy edges were amazing. Plus it's big. I ate 1/2. It comes with fries. But you can get tator tots too. I got the fries. They are the coated kind. I'll be honest I am not a fan of coated fries. Should have gotten the tator tots. Those were better. But didn't know. Next time I do. There are a few locations. And other restaurants under this ownership in the area. I guess the ownership is throughout the far east side, we spoke to the server and she said they are good people and have good reputation too. That's good. Well I would be willing to try other spots and ovations and go back to this one. Good experience and good food.

Stopped in for lunch since we like the Eastlake location- hoping that this location had as good a…read moresmash burger as Eastlake.... We are happy to report that this Crowley's is a winner also The bartender Sharon also took care of the tables on the floor. There was a family having lunch along with several sitting at the bar- and Sharon easily took care of everyone and made sure we were all happy. I had the Tortilla Soup and it was good. The Smashburger was delish and the food came out fast and hot. The atmosphere and decor are similar to the one in Eastlake. We will definitely recommend this spot when anyone needs a good burger in the area

Service was A+. Very friendly and generous. Clean sitting area (no dine in.) Food was very good…read more Catfish was excellent, fries good and mac n' cheese so-so. Will definitely return to try other offerings.

Come here! This is my new favorite place! We decided to try it on a Friday night. Great idea. Menu…read moreis sandwiches like po boys, cheesesteaks, various fish sandwiches, wings, tenders, bowls, burgers, various fish dinners too. We got the 3 price tenders and fries and smash burger with fries. Excellent. Tenders were big and meaty. Fries were well seasoned. Got zesty ranch sauce. Very good! Burger was full of veggies and good. I'd recommend those to start. It's a little place. No room to eat inside. They have some seats outside. So mostly take out. The food came out piping hot. We sat outside and watched people stop on their way home. The people were very nice and friendly. No complaints. I can't wait to go back and try something else. All cooked to order. Prices are ok. It's a small mom and pop place so I'm ok with the prices. Try this place you will find something on the menu and love it.

The food was amazing!! The service is amazing!! We definitely will be back!!…read moreWe had the Crispy Chicken Bowl, Spicy Chicken Sandwich with fries and wings with soy garlic and kickin bourbon sauces. Love how the chicken wings were very crispy!

Wings were good! Cooked nice and crispy. Sauces were good, spicy was not too hot. The soy was not…read moretoo sweet. Radish, chefs kiss. French fries were okay. The floor was sticky like a movie theatre. lol. I saw this in another review and clearly thought that that was a one off, but not so much. Please figure this out. The bartender and waitstaff are friendly and have 5 star service ethic. I would definitely come back again. In my top 5 off Korean chicken.

Good prices and cool ambiance! Darts, pool and bags. Good place for a laid back evening :)read more

Definitely the best wings and service in town. hot ,fresh,…read moreDONE and served with a smile. with a nice ambiance.

Got wings. Best wings ive ever had. The staff were super nice and friendly. The restaurant is clean…read moreand comfy. Amazing drinks and good prices.

amazing place food was great, will be back food was…read moredelicious, wings were outstanding

If the year were 2020-mid 2022, this review would have 5 stars! Unfortunately, after the last dozen…read moreor so orders I have placed, today is the day I feel inclined to review. Over several months my s/o and I have been delivered burned pizzas; this also partakes with the sides we order, have been either uncooked or incorrect. We chose to look past this, since normally the food from HOP is great! This evening I decided on takeout, and after a 6 minute drive home I opened my pizza box only to find a "small sized" piece of somewhat cooked dough, sort-of-warm cheese: not at all finished cooking, but at least the toppings were correct... the few pieces that were given that is. All of this aside, this facility has their recipes DOWN! The uncomfortable in-person service and uncooked food is completely indecorous! No coupon or such is wanted... just the great HOP food we love!

Best pizza you'll ever eat!!! Come all the way from Chardon!!! Well worth the drive! Staff very…read morefriendly!!