I've been a regular customer for quite some time as even though I have had better pizza in my time, Dominos was at least consistent. Lately I have had some very poor quality pizza and sides.
Tonight was an exception where I ordered my usual (also redeemed a free pizza) and unbeknownst to me the downstairs intercom is not working.
Now, the issue was my phone is set to silence unknown calls and I never received the drivers call.
When you know the dude that makes your Za is named Stuart you know you're a regular and the only reason that they get a 1 star is I prepaid for my meal with a 20% tip (as I always do), and I never received my meal.
I saw 2 phone calls in the span of 2 minutes in my call history and nothing else, try sending a text or at least an email.
Literally of two minds on this, but it's 2 1/2 hours since I ordered and thought I should share as if nothing else it should be a learning experience for Dominos.
Thank you for taking the time to read my concerns.
Edit: money refunded, and changed to 4 stars for recent food quality inconsistency. Of course I will continue to order. read more