Well what can I say? I ordered on 12th December for delivery, no problems in the past. Ordered and paid 2 1/2 hours in advance, got the confirmation email, no worries. When the 7-7.15 delivery window was 20 minutes late I phoned the store to be told firstly that it had left at 6.30 but then that mine was a "banned address" and I wouldn't be getting anything. Funny it wasn't banned on either the 4th or the 11th of November when I had deliveries from this location with no problems. It would have KILLED you to call me and let me know this or is it more fun to leave us hungry waiting for a dinner that will never arrive? Oh, OK then, you're going for the fun option on that one. So, when can I expect my money back then? Oh, you get to keep it for a week in exchange for nothing do you? Well that seems fair then. Couldn't care less if they "unban" my address, they'll never get my business again. Would leave zero stars if I could. read more