The night manager with the New Orleans accent is rude and has no customer service at all. They need new people with better service bc she definitely does not know how to help someone with questions or direct them on where to get answers. read more

Ordered online and they got my order wrong, went back and asked to get it remade just for them to mess up AGAIN then try and tell me I couldn't get a refund after I refused to wait for a 3rd time?????? Very disappointed with my experience, definitely won't be coming to this location again. Do better it's literally just lack of reading skills read more

I ordered a pizza with extra pepperoni and received a half pepperoni half bread and sauce one how is this possible is there not a quality control before sending out? I called it in and a dominos representative was very helpful and said she would work on getting me a new pizza. Thank you Dominos. read more

Domino's Pizza - Pepperoni pizza - Pizza Near Me - Arlington, Texas

Karma is real, and some people will have to learn the hard way in life. I've had the worst experience working here. My vehicle was tampered with by the managers of this establishment. The tips that the drivers are supposed to receive for use of their own vehicles are stolen on the regular. The managers and other workers inside the establishment take driver's tips. Drivers inside the establishment have to make sure their vehicles are up to par using our own vehicle insurance, and Pay for gas for our vehicle daily. My truck was tampered with because of my ethnic circumstances. Tips were stolen but I still showed up to get the job done, until my truck broke all the way, due to the constant running around and being tampered with by the managers. My truck worked perfectly fine until I question said managers about my tips being taken. Next thing I know my check engine light was on the same night. As far as the food goes, cleanliness is definitely not number one priority inside of the establishment. As far as the Ambiance I heard black people and white people jokes all the time, which made me feel a little uncomfortable and uncomfortable and like there was racial tendencies going on there. read more

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If I could give a 0 star I would. They haven't even picked up to get an order. Proof of what kind of service they provide. Don't get pizza from here. The attached photo is proof of how long I've been waiting to have SOMEONE pick up the PHONE. When they finally did after 12 mins there was no one and you could hear the background noise. Save yourself from wasting your time. read more

Domino's Pizza - Pizza Near Me - Arlington, Texas

I've been a huge Domino's lover my entire life. I usually order every other week. However, I've tried two locations in Grand Prairie and Arlington and both have been disappointing. I thought maybe the first couple of times it was a fluke, or a new cook, but nope. The crust is thinner than the standard; there's no sauce; they even charge extra for certain toppings (the primary locations I ordered from in Las Colinas do not). I wish I had ordered with my credit card so I could dispute this pathetic excuse for a pizza. Domino's has officially lost me as a loyal customer. read more

Domino's Pizza - a hand holding a slice of pizza - Pizza Near Me - Arlington, Texas

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It's been a while since I've had Dominoes pizza and my experience with this location reminded me of why. I opted for delivery since it was late and this location is down the street from me. Simple order of wings, cheesy bread and lava brownie dessert. Delivery was made he was gone before I realized they gave me two orders of bread and no wings. I appreciate that once I called to tell them they quickly sent another driver back to deliver wings. Unfortunately, the sauce was just lopped on the wings and not mixed in which is pretty unappetizing. I had one wing but that was it. And the cheesy bread didn't taste good either so didn't get further than a few bites into it. The lava brownie cake was good at least, but not really enough to make up for everything else. The two stars were for the brownie and how responsive they were to the delivery error. read more

Domino's Pizza - Cheesy bread - Pizza Near Me - Arlington, Texas

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There is an agent there by the name of Emma, and she is absolutely incredible. One of the most friendliest people you'll ever meet and just really down to help you. It's wonderful to know that in an industry of food and customers that these things can coincide so it's wonderful to know that there are agents and people of the world that are wanting to make business a very And friendly experience rather than a hindrance thank you, Emma I really appreciate you and thank you for always creating a wonderful ambience on the phone. read more

Placed order online, they waited 25 minutes to call and say I was out of delivery range. 4 miles away..out of range....do they deliver with bicycles? And the attitude of "we just can't"....8 minute drive and they can't deliver...customer service is a thing of the past, at least with this store read more

I ordered the Chicken Carbonara and it was ready pretty quick. I didn't get my coin change and just let it slide. The kicker ??? I literally just ate meatless pasta with one mushroom and 4 onions smh. It was to far to drive back so I sucked it up. Check your orders because some of these kids really don't care when putting orders together. read more

Placed an online order, waited for it to be ready on the app and when I arrived they had no idea the order existed. Waited an additional 25 minutes for a medium pizza. Music was so loud I thought it was a concert. Employees do not care and move at THE SLOWEST PACE. My first and last time ever here. read more

Do yourself a favor and drive to another location. I was told to wait 18-20 minutes. The monitor told showed that my pizza was ready. However, it took another 25 mins and asking the cashier multiple times to get my food. Unacceptable. At peak times there is only one cashier responsible for cashing out takeout orders. The order tags spilled from the printer into the floor. Quality of food: The pizza was missing top crust on three slices. I could have gotten a frozen pizza and been more satisfied. read more

Waited for over an hour for my pizza. The app said it was done 15min into the order. I didn't receive a notification that the driver was on their way until 30mins later. The place is a little short of two miles from my place. (About 5 min drive) always been a dominos fan but apparently going to be a "any domino's but this location" fan. Don't waste your money. GO SOMEWHERE ELSE. read more

HORRIBLE this is the first time I have ever had something happen to order from domino's. I placed an order on the app but I ordered some cheese sticks and it never arrived. It says that someone named Olga was bringing my order and It never arrived. read more

I'm a fan of this particular location because they read my little requests when I place my orders. Every order I have place has been correct and they carry gluten free crusts! They are efficient and very friendly. I know that I can call in my order and by the time I drive there from work, my pizzas are ready for pick up. Thanks for making my pizza run easy and efficient guys! read more

Domino's Pizza - Pizza Near Me - Arlington, Texas

I should have checked the ratings before ordering, no wonder they messed up not once but 3 times. I had ordered a half Jalapeño pizza and they got it wrong. They also got the buffalo wings wrong and when i called they said they would send me the right ones but that it would take 50 minutes. What bs. And then the replacement ones were the exact same as the messed up wings. I am so frustrated and pissed. Don't order from here if you don't want to be disappointed read more

Domino's Pizza - The wrong order twice - Pizza Near Me - Arlington, Texas

So I tried to call in my order while on my way to the store because it is on my way home by the time I exit the freeway and made it to the store no one ever picked up the phone when I arrived in the store I realize they were slammed I was trying to have compassion and understand that maybe they were shorthanded and no one could take phone orders so I proceeded to place my order and ask them about the pizza pie rewards so that it could be added on to my points the young man that was helping me was not sure how to do it so he spoke with his manager who then told him to tell me that I could not do it in the store I told the young man yes I can and it even says it on your phone when calling in he went back to the manager came back long story short she didn't know how to do it so I place my order and I went outside to wait mind you I'm parked right in front of the building in the man could see me no other customers in the store at this time I pull up the tracker on my phone which told me my order was ready I went into the store I stood there maybe three minutes he finally acknowledged me and told me that my pizza was coming out of the oven two minutes later he comes to me again and tells me it will be two more minutes on my pizza so I return to my car I van sit there waiting for the man to wave his hand and tell me hey your pizzas ready or at the very least come and bring it to me for all of the inconvenience but instead he placed my order in the warmer and proceeded to put stickers on boxes after almost 10 minutes of waiting I go back into the store to find out what's going on with my order he replies oh yeah it's ready and takes my order out of the warmer and hands it to me I asked for cheese and peppers and of course they don't carry it this particular location I have realize that I always have problems out of my daughter who is 15 ordered a Philly cheesesteak pizza and when she checked her order she was told that it would cost extra to get the meats on the pizza so all she got was the vegetables and Alfredo sauce on a cheese pizza there is a Pizza Hut right across the street from here but I love Domino's Pizza maybe because I worked at Pizza Hut so long but at this rate I'm going to have to either find me a Nother dominoes or start back eating Pizza Hut this is ridiculous read more

Domino's Pizza - My receipt and I still did not leave the store until after 10 PM after being there 45 minutes plus - Pizza Near Me - Arlington, Texas

Straight trash! Please do not order from here they scammed me out of my money as they never delivered my pizza. Then they had the audacity to send me an email saying it was delivered. They closed shortly there after so I had to call the following Day. When I did the manager Isiah or Isaak just couldn't be bothered. He didn't offer a coupon or a free pizza nothing just told me to call head quarters do I had to ask what he was going to be able to do for me then that's when he offered to put a credit for a free pizza which I attempted to order and they never delivered again for the 2nd time. read more

Ordered pizza at 9. Left the store at 9:24. Arrived at my home at 9:44. COLD. I am furious. $25 WASTED. AND the incorrect toppings. Seriously, how hard is it?! Ugh! read more

Terrible pizza lastnight pizzas where smaller than a small from most other resteraunts and the pizzas where not cut properly and 1 was deformed read more

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The worst dominos I have ever dealt with!!! Waited over an hour for a large pepperoni pizza and cookie brownie. Pizza was delivered lukewarm and the cookie brownie was BURNT. I can't even believe that you guys would let this cookie brownie leave your store!! read more

Domino's Pizza - Pizza Near Me - Arlington, Texas

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Do yourself a favor and make your own pizza before you order from here. The past 2 experience s have been a disaster. The most recent was a $47 order that was never delivered. I called after the web site informed me the order was out for delivery and was told my order had already been delivered. Since I was the only adult with money, I knew this was not true. After being put on hold, I was told the driver was on his way. After waiting enough time for the driver to WALK from this location to my house, I finally called and cancelled the order. This was mainly due to my previous experience wher the food was riding around for over 30 minutes before it arrived at my home. If you want wait 30 minutes to an hour for pizza that is cold or may never arrive, then this is the place for you. If you want warm food that will arrive within a reasonable time, try anyplace else. read more

Terrible. Just awful. Tonight, I attempted to order from the smart phone app at both this store and the Bardin St. store. The error on the app said "Store Cannot Be Reached- This store is having problems with online ordering, would you like to call the store?" So I did only to find out that they don't honor coupons from the app. I had one for two large, 2 topping pizzas & a two liter of Coke for $19.99. The Bardin store said they wouldn't honor it either after I spoke with a manager. So it's my fault that the app is faulty? They also said that they are a franchise & exempt from having to honor the coupon... Then why have your store as an option on the app? Very inconvenient for the customer. Pizza Hut just down the street heard my issue and gave me the deal. Better customer service there. Two thumbs down for these two Dominos stores. read more

When I got my pizza's/sandwiches they were cold. I called the store was put on hold for over 30 mins then hung up on. I called back the young lady that answered as soon as she answered she hung up. I called back same girl answered I asked for a full refund because of the issues I faced with my order and she said done and hung up. I called back asked for a manager the lady that answered said you have her. I asked about the refund because they never asked me for not even my name. She (the manager) started yelling at me and told me it (the refund) was done and I asked again how do you know who I am. She said caller ID tells them what more do I need. I asked about the corporate office information and the manager then hung up on me after she yelled at me some more about wanting corporates information. I will never order from Domino's Pizza ever again. I cannot because that customer service skills that are lacking in the employees. read more

I'm very disappointed with this Dominos location tonight. The online hours show open until 2 am, my order was accepted and card was charged. I was sent a confirmation email with my order number and order details with the delivery time. After waiting an hour I tried to call the store. I reached a voicemail stating that they were closed at 1 am. Change the hours if the store is closed, I'm very upset. read more

Well I waited over and hour and a half to get my order. I'm so disappointed for the poor quality and taste of the pizza. The mushroom tasted ugly. The chesse had a bad smell. I'm so disgusted. I want them to come over and take it back. I don't even want to keep it on my fridge. I was really specting something good this truly wasn't. I contacted Joseph the manager and just told me I'm sorry but our mushrooms are fresh and if I make you another pizza it will have the same ingredients....Really? I'm calling because I want you to know I don't want to get sick with your food, so, No Thank you... read more

Order consistency is an issue with this location. Sometimes it is very good, other times It is completely horrible for example, toppings scarce and placed in the very center of the pizza and not cooked all the way through. Delivery driver's are great. But it's not worth it to order from them. read more

If I could give a negative star I would. Hands down the worst Dominos on EARTH! Took our order by internet because heaven forbid they get up and answer the phone. Order never came. Sent someone to pick up after paying $80 for my order to find out that they cancelled it because "we don't have any drivers" They said they called to tell me they cancelled it but they never did. Then they said they refunded the money which will take 7-10 days to go back in my account. They are extremely rude. Refused to remake the order even if it was paid for in person. They said they were short handed however there was three people in uniform standing outside smoking. This is unacceptable. Tried to call a corp. number to let them know of the poor service and of course I was put on hold and no one ever came back! This is the worst service ever! Guess I should have checked the previous reviews before ordering from them. DO YOURSELF A FAVOR AND CALL PAPA JOHNS! read more

I ordered a pasta from the Domino's on Mayfield in Arlington at about 10:20 pm. Order was quality checked at 10:42, sent out about 11pm after I called, sat on hold for 10 minutes and was told I was the next order out. He finally arrived at 12:14 pm after calling at 12:05 and after confirming that I still wanted it, said he would be there in 5 minutes. When my boyfriend asked to see if the order was accurate before paying, he refused multiple times to show either of us the order and threatened to leave. He then sped off after refusing to show us the order. THE MONEY WAS IN MY BOYFRIEND'S HAND THE WHOLE TIME HE WAS ASKING TO CHECK FOR ACCURACY read more

Ordered pizza for 3 kids. Simple order of 2 large cheese pizza's with a 2 liter, ordered @ 8:56pm, Hour later nothing shows up. I call up the store and they are too busy and can't deliver the pizza, have no ETA because of football season starting.. I understand it's busy, But the lack of communication made it worst. By the time I called and found out my self that the pizza wasn't going to be delivered anytime soon, I decided to cancel my order. I couldn't even order any other pizza's for the kids because it was so late already. This is not the first time I been disappointed by this place. Love dominos pizza but hate this particular store. If you have the option of going somewhere else please do or pick up the order yourself because it will never be delivered in a timely manner. read more

For the love of god fire everyone in this god damn place. Made an order around 2pm and have not receive anything till 4:15pm. What in gods name are you guys doing. Only if I can I would give a negative 5 stars. I made orders before and waited 45min, but this order took order took 2 hours and 15 minutes, 45 minutes for pizza is still along time but this is too bad. Just close down at this point there's a Pizza Hut across the street that is going to make you guys go out of business, close now and stop wasting the company's money and people's time. The manager Owen placed me on hold for about 6 minutes and didn't come back till i have to call with another phone, fire him. Tried to call back after he hung up on me and he placed me on hold before i can say a single word. A worker name Nicolas later picked up the phone 5 minutes into the latest call on hold and said he would inform his manager Owen, the man that left me on hold and hung up on me. Then gave me an accuse that the delivery time is for today is 2 HOURS long. STOP WASTING PEOPLE'S TIME. Pizza was cold and a bit undercook in some area with the WRONG Order. read more

I was pleased with the pizza we received and the speedy delivery. Will continue to use this business in the future.

Dam these guys take forever and a day to deliver some food lol but ill keep sending my order in. Mmmm pizza - Homer Simpson voice

Very rude phone call. They missed everything, never answering the phone, putting you on holp horrible service

honestly the worst dominoes ever. rude workers and always gets my food wrong.. disgusting people

If I could give them 0 stars I would. This place in unprofessional and they never answer there phones. Do there phones even work. Don't order anything from here and if you try and call in you will get no success. I hope someone turns this place around. It's SAD AND TERRIBLE! read more

This place needs new management asap. The Manager Javier is rude and doesn't know how to run a business . My order took over 40min when I was quoted 23-33min. When I called the 2nd time about my order. The manager who told me that he would not give me his last name. Said that they we're short staff and there was nothing he could do for me. He didn't try to fix the problem or apologize. When I asked for his bosses or corporate number . He told me to just call the 1 800 number. Which gives you the run around on how to contact customer service. If your place of business is short staffed don't you think you should quote longer arrival times and not be a dick to the customer who is paying for your service? read more

This pizza place is DISGUSTING!!! My food was burnt and I ask for a half of the pizza to be a surpreme and the other half chesse and I got 3/4 &1/4 it's not half there was a black olive on my bread sticks? That's odd there not supposed to be any... I will never go back here ever again read more

Driver forgot the drink and said it was in the car and said he'd "be right back with it". After 10 minutes we call the store and wait for 20+ minutes and they refuse to answer read more

Can't beat the 2 medium pizza for 5.99 each deal! I also like the website which allows me to setup a "favorite order" and then just re-order with one button push! Additionally I like the way the website will tell you exactly where your food is at any given time, either in prep, cooking or on the way to you. The biggest issue I have with most restaurants is they lack the most important item...."consistency". This is what will ensure you will or will not make it in the long run and Domino's has obviously shown that. Thanks for another good meal...."d" read more