I dropped by yesterday and a sales associate named Ua greeted me with a big smile and asked how she…read morecould help me. She ended up showing me every piece that caught my eye (at least a dozen) and quickly assessed my preferences. She then made suggestions and I ended up purchasing a beautiful ring from their Kabana collection. Ua never pushed or pressured me and when I asked her for a few minutes to think about my possible purchase, she smiled and said, "Of course, you need to be sure." When I returned and told her I wanted to make the purchase, she again explained everything about the piece to me to make sure I knew what I was purchasing. I am a kama'aina who will be returning again and again. I also am now going to be a loyal customer of Ua's. I hope the corporate folks read this review and recognize her in some way.

I came here to buy a specific piece. When I was little my mom got me a white gold simple ring with…read morethe plumeria. It was my favorite ring and brought so many wonderful memories....the flower had broken off and I have been trying to find a replacement. So I came here and I actually found a few rings similar to it. I narrowed down a few rings and ended up with this gorgeous wave ring with diamonds and a blue diamond in the middle. It was more than what I was looking to spend, but I couldn't put it down. It's stunning. All their diamonds are mined, each one unique as the next and this is a piece that I will be able to pass down. The staff were quite amazing and didn't push me at all. In fact they made it so comfortable and enjoyable! I had a lot of fun trying on all the different rings and styles. The gentleman that worked there was so patient with me. He let me go check out the rings outside in natural light. So although it was quite a bit more than what I wanted to spend, it is timeless, unique and one of a kind (there wasn't another one there). Thank you all for making this such a great experience. Now I have another reason to come back to this beautiful island.

Maui divers jewelry offers guarantee repair , lifetime. Only problem is if you don't live in…read moreHawaii , you have to come in person to get them fixed ! That being said, their designs are pretty, though also quite pricey. My wife came to repair two items. One ring that was damaged about two years ago , and the second item is my mom's necklace . Was damaged many years ago. My mom bought it 25 years ago, and they honored the repair. We did have to pay for shipping, since it'll take awhile to fix them. Can't do them on site. No worries, reasonable. Also my wife bought a new silver necklace that day. Very nice, but it was extremely difficult to open and close the clasp ! So after one day, she decided to return it. I went back the next day (initially I only saw two white ladies that were working , not the lady (she was Filipino ) that helped us out. I didn't get good vibes when I can in , Alas the lady from yesterday turned around and happily assisted with a smile. She accepted the return without complaint or pressure to buy something else. Solid service!

Kona is an extremely special place for my family…read more I've grown up coming to Hawai'i, most often to Kona. In 2020 my now husband, Ward, and I came here with my parents right before Covid hit. I fell in love with a ring and my dad and Ward ended up going back to the jewelry shop without me knowing and purchased that ring (#mauidiversjewelry) which means "new beginnings". A few months later we got engaged, and then we got married by my father on our property on my parent's wedding anniversary (September 6th). My dad was my best friend, my husband's mentor, and an amazing husband. We lost him suddenly and unexpectedly in September of this last year and I've been trying to put one foot in front of the other since. I never got a wedding band as it wasn't something I felt I needed as I adore my wedding ring. But here we are five years later in Kona, this time without my dad, but I do feel him everywhere, and we went into the very same jewelry shop only for my husband to surprise me with telling me we're getting me my wedding band. The women at the store were just as amazing as we remembered, gifting us a pearl as well and talking to us about the meaning of both of my rings. I'm so loved and so grateful. While my dad isn't here with us, I know he's so proud of how Ward is taking care of his "little girl". I've cried a lot on this trip, both sad and happy tears, but I am so thankful I feel my dad's presence here so strongly on the island. On Monday, my siblings, mom, the grandkids, and our partners will be releasing my dad's ashes into the ocean off a beach he loved so much here. This ring and this shop is so much more to me than just jewelry. I'll say it again, but how lucky am I to miss a love like my dad's... And how lucky I am to have someone like Ward caring for me. Aloha my friends. Please do spend your time (and money) at this location. The store manager and her staff could not be a more magical team.

Found this clothing gem while on Bis Island. Bought a ton of clothes. Prices are right and staff…read moreis delightful. Kind of like Mahina that we have on Oahu and Maui.

A bartender we were talking to referred this little shop so we of course had to check it out…read more This little shop is a girlie store with jewelry and cute little phone things and other accessories. They carry a number of local artists as well as national brands. Just ask if you want to know which pieces are by locals / islanders. I found a cool little pendant that had Big Island sand in it (I know... totally touristy but it was cute and was by a local), and my mom found some beautiful earrings made by a lady on Maui. The lady manning the store was very personable but not pushy. So, she gets a plus for not pressuring us to buy anything but instead gave us tidbits of info on the local pieces/artists. Stop by and say Hi and take your time to look through everything. You might be surprised. :)

Beware of this place. Right when I walked in with my mother, we both realized how big of an…read moreattitude problem the lady at the front desk has right off the get-go. She sounds Russian or from Ukraine. After that, we tried calling three times and the same lady answering the phone just says we're busy call back. You'd think, they would at least ask for a number to call us back to get business, but no. On the voicemail it leaves a number to text for any questions. So, we tried texting them with a couple of basic questions about a watch that we like, but they just didn't want give us clear information. They just wanted to waste time and tell us basic things about the watch & everything except the brand and basic stuff that we wanted to know about the watch before we paid for it but no, that was too difficult for them. Unbelievable how people are sometimes. There's no way this place will last long in Hawaii being like this. Good luck with that horrible customer service. There's nothing aloha or Mahalo about this spot.

Stay away from that russian woman behind the counter. Was close to making a purchase but her…read moreattitude and words convinced me otherwise. Found watch cheaper on Jomashop.

Great service here. We were visiting this mall and decided to come in. They were so nice there. I…read morewas looking for a ring for my wife. The lady helped us find the perfect piece. Lots to look at here. They even offered us water while we shopped. They cleaned the ring and we went back to get it. Another great thing is the tax here is much lower than at home. Win

Of all the Tiffany & Co that I have been to, this one so far has been my favorite. I visited the…read morebig island for the first time last week and decided to visit some of the malls out there. That's when I visited Tiffany & Co here. I was just looking around and were greeted by the sweetest workers who didn't care if I was there to buy jewelry or not. Usually, I would get a greeting and that's about it. They would go back to chit chatting with each other. But not here! Everyone was so welcoming. We were helped by Mika. She showed us some watches and since I was there, I asked if I can get my rings cleaned. While waiting for rings to be cleaned, a couple more employees asked if we needed any help or wanted anything to drink. We politely declined, but the manager, Hassan took it upon himself and us some drinks in a Tiffany bag (one water bottle and one sparkling water) and said it's a hot day... we may need it later. He also gave us some cookies that are popular on the big island. A small gesture like that goes a long way and we were just so appreciative. Overall, such friendly staff that seems to work together as a team. No one cared if I was already being helped by someone else, they will do whatever to make you feel comfortable and do not need anything else. Seems like the manager is leading by example himself, which is why he such wonderful employees. I would definitely come back. Overall, I definitely recommend this Tiffany & Co if you're in the area and are looking to buy jewelry.

One of our grandsons was with us on our trip to Hawaii and he was looking for a place he good get…read moresome souvenirs that were clearly identifiable as Hawai'ian. Unlike the Gulf Coast of the mainland, we struggled to find those shops in Hawai'i. Fortunately, we found Pacific Nature in Queens MarketPlace near our hotel. This place was loaded with items including jewelry, artisan items, and just enough of the kitschy stuff that made him happy. Want a hula dancer for your dashboard? They have both genders. Want some small animals made from shells or stones? Got'em. Magnets, post cards, kids tee shirts? Check! Just what we were looking for. Review #2368

DON'T SHOP HERE!!! I purchased a lava bead bracelet. As soon…read moreas I got back to my car I went to wear it and the string broke and beads went flying in all different directions. I gathered as many beads as I could find and took them back with the receipt. I was told as soon as I left the store they aren't responsible for things if they break! Geez! What a waste! I feel sorry if a child buys something here with their vacation money and has a similar problem. :(

My dad and I stayed at the Hilton-Waikaloa from May 3-7... I decided to take him as a "Mother's…read moreDay" present since my mom passed last year. My moms favorite shop in Hawai'i is Na Hoku and she would always buy something to remember our trip. So entering my mom's favorite jewelry store was kind of tough for me, but I felt so welcomed by Jo and Alexandra... I wanted to buy something that had meaning and paid honor to my mom... Jo found the perfect piece... It's a charm in the shape of a Maile leaf... The Maile leaf represents Aloha (love) Ho'ohanohano (Honor) and Mahalo (respect) It's a beautiful charm with a Mother of Pearl inlay and Koa wood ( Koa wood represents strength and resilience) It was like this charm was hand made for me... On such a difficult and trying time in my life, it's like my mom was telling them to pick this for me... They didn't push me to buy anything, but they made the void of missing my mom just a little more tolerable... by finding this perfect charm! Much aloha Jo and Alexandra...I can't wait to visit you again! Mahalo!!!

I wanted to take a minute to let you know about my great experience at the Hilton Waikoloa Na Hoku…read morestore with Tua Kekipi on September 8th. We found the bracelet that goes with my Effy Balissima multi-stone necklace that my husband gave to me when we were dating. It was marked down due to discontinuance and he bought it for me! I mentioned that I like the ring too, but they didn't have it in the store. After we got back to the room I received an email from Tua saying she'd found the ring in another store and I could stop by the next day and try it on. I did so and was thrilled that it fit and was also marked down! My husband bought it for me as well. Tua listened to me and went the extra mile to find the ring - she is a very attentive and friendly sales associate and I wanted you to know what a gem she is! Mahalo! Diana

This is such a lovely shop! Everything is so beachy and gives a very aloha vibe. They carry things…read morethat I've been trying to find but have not been able to find anywhere else but here on the island. I ended up getting some more higher quality souvenirs here. There's a section for everyone here. Home, kitchen, bath, stationary, food, seasonal, and kids. They had a shell section to buy individual shells. I collect shells and thought that was pretty neat! I've never seen that anywhere else. Staff was very friendly. She guided me through the sections and offered suggestions on what I was looking for.

Cute little shop but customer service was markedly disappointing. I bought a cute ornament clearly…read morelabeled $8.80, but the register read $9.80 and the employee told me it was simply a tax difference. When I pointed out on the receipt that it was a mislabeled price instead of tax, she did not offer a price match on their mistake.

This is a lovely boutique, and Monica was so patient and thoughtful while helping my friends and I…read moreas we were browsing the jewelry! We ended up getting matching anklets (and more) and she let us in on the VIP sale going on for 20% off!

Super cute! Wandered in here after dinner, and was thrilled to find cute, reasonably priced artisan…read moreearrings made in Hawaii. Got some leaf themed earrings from Molokai and some adorable painted wood earrings from the Big Island. I saw a lot of boring or expensive or made in China earrings elsewhere. So glad I stopped in here!

Absolutely beautiful art pieces and gallery. A range of fine…read moreart that is sure to intrigue, something for all different art lovers. Go see it for yourself, you will not be disappointed. It is right under Ruth Chris steak house at the Shops at Mauna Lani.