How awful it is to go shopping and be made to feel unwanted and treated so terrible by the staff…read more I had been in retail all my life, and customer service is the most important, but that is not the rule here. And to make matters worse, after being interested in purchasing a rug, and going outside to take a look at the swatch in daylight, when I came back inside, the salesperson was re-ticketing it to twice the price,!! She said it was ticketed incorrectly! I said "you can't change the price on something I am about to buy!" This was the worst, most unpleasant experience!

On a trip to the Berkshires we went out of our way to stop at the Pine Cone Hill Outlet Store…read morebecause I love Annie Selke. I was a bit disappointed. Many of the items in the bedding department are still quite expensive. I saw quilts and blankets in the $200-400 range. There are some bargains among the rugs, but they don't deliver from the outlet. A lot of the bedding is in colors that most people aren't looking for in their bedrooms. That being said, I did find some nice pillow shams at a greatly reduced price, but it required some time and searching. It's also somewhat out of they way if you're visiting Lenox or Stockbridge.

Fantastic mid century furniture store run by Rebecca and Sarah. Nice range of beautiful pieces as…read morewell as fun art, lamps, vases and collectibles. They are knowledgeable and helpful. Great place to find a special gift for someone or... yourself.

Amazing store! Becky, the owner, is very friendly and has a fantastic eye for great vintage pieces…read more If you're into mid-century stuff you will be in heaven. Everything is well-priced and in beautiful condition, and it's not an overwhelming amount of inventory - although they are always finding and bringing in cool, new pieces. The furniture is great, but I also love the unique art and decorative housewares. The back area also has a small, but well-curated selection of classic records and vintage clothing. I def recommend following their fb and Instagram pages to find out when new items come in - and stopping by just to check things out!

I first came across this place a few years ago when my wife and I visited the Berkshires. While…read morewalking by, we noticed several prints in the window that we thought would look great in our home. We decided to step inside and found even more things that caught our interest. They had a variety of items--jewelry, souvenirs, framed prints of artwork, comics, maps, and something I found particularly unique: framed book spines. As we browsed, the employee working there was incredibly friendly and helpful. Although we were initially on the fence about purchasing an art print, we ended up getting that along with some of the framed book spines. We recently returned to the area and decided to stop by again. This time, the owner was there, and he was just as friendly and helpful. A few years back, some coworkers had given me a gift certificate for the store after I told them about it. I had completely lost track of it, but the owner called his wife to see if she could locate any record of it--and within 10 minutes, they found it! We left the store with another large framed print, another book spine, and an enlarged, framed vintage train ticket from the Northeast Corridor. If you're ever in Pittsfield and looking for wall art or unique souvenirs at good prices, definitely stop by this cute store.

This is a great shop in downtown Pittsfield. Went in with the intent to just browse; but ended up…read moreindulging my creative side making some customized magnetic license plate signs (for Xmas gifts). There's something for everyone in here. I really liked the oversized framed book spines of classic (and some contemporary) novels but was already $140 deep on the magnet signs lol. Otherwise I would've bought more! Added plus, the store manager gift wrapped my purchases beautifully. Would absolutely come back here next time I'm out in Western MA. Prices are (in my opinion) fair to a good value, I guess it's dependent on what your personal price point is and what you want to spend.

Wont price match... have never had issues with Walmart price matching stuff, specifically online vs…read morethe website. Today I go in and apparently they don't do it anymore. I did it legit last week at another Walmart. Pittsfield Walmart continues to be the bottom of the barrel.

If Walmart isn't a church, why are the associates preaching at the registers?…read more Tacky, tasteless, and rude.

Try a little honesty. A friend wanted her 14 kt gold wedding…read moreband increased by 1/2 a size. She was told it would cost her $350 dollars because a piece of gold would have to be added. The truth is all they do is stretch it. I stretched myself with a ring stretching tool that cost me $8.

I had the best experience buying jewelry today! Kendel immediately greeted me and asked if I was…read morelooking for anything specific, though she didn't jump down my throat like other places so. I told her I was browsing, but thank you. She did not hover nor follow me around, giving me the idea that she was just trying to make a sale. I had some questions and she knew exactly what I was talking about. I recently lost some weight and wanted a ring to put on my ring finger while trying to figure out what I'll end up doing with my wedding band. She offered me many affordable solutions and took plenty of time to bring out trays of rings until I found the right one. I definitely did not want to spend a lot of money and was very clear on that and she was so respectful of this. I was amazed. I've never had such a comfortable experience while looking at fine jewelry. They have a customer for life now. I will never go anywhere else! And I'll be telling all my friends and family. Hannoush lucked out with having kendel as an employee. I will always seek her out (though the other employees were very friendly). It was a nice surprise today. Thank you, Kendel. I hope they appreciate you as much as I did!

It's my bag, baby!…read more I stumbled across Bella Bags while looking at Yahoo Green for some alternative shopping. I needed a small gym bag for the essentials: water, phone, keys, telemetry strap and iPod, but wanted something handmade or organic. I also wanted something that didn't look like a boring gym bag. I typed in organic gym bags and Bella Bags popped up. Boy am I glad it did! Can you say cute couture? These bags have some real sass and style; they're not your usual run of the mill blah bags. Bella Bags' sister website, begreenshopgreen.com sells the Organic Ts and shopping sacks, while Marcia takes care of the fashion! I'll admit, the web site's design is a bit simplistic, but where the website lacks, Marcia makes up for it with awesome quality and great products. There's no Bella Bags store yet, but Marcia told me that one is in the works. For now, you'll have to shop on the web or visit one of the stores that sells Bella Bags, like Candy-Plum in NY, Le Petit Garage in NJ or Berkshire Fine Handcrafts in MA. My bag came in 3 days after I ordered it and I was in love! It's the perfect size and so unique. I had some burning questions when I went back to the website, though. I e-mailed Marcia to inquire as to why the photo of my bag was no longer up. She got back to me right away; here's the transcript, you might find it helpful: "Hello Angela - First, I'm so glad you are happy with your gym bag! All of my bags are one-of-a kind, so once a bag is sold - the exact same bag (fabrics and layout) will not be made again ... that is why your particular bag has been removed from the items available for purchase. I completely understand your frustration when it comes to seeing something you want but being unable to purchase it! The pictures of the bags on the main page of the boutique are just an example of the styles - unfortunately, if I were to put pictures of bags that are currently available, I would have to change the picture daily or even several times a day as the bags sell! I do make custom bags - so if you like a particular style and fabric, I can make it like you want it. It just won't be exactly the same as any other bag I have previously made! I currently have a several week waiting list for a custom bag, but if you are still interested - let me know! Thank you again for your order and if you have any questions, please don't hesitate to contact me again! Have a lovely day! Kindest Regards, Marcia Bella Bags " What a sweet gal! Now that I know that the bags are here one day and gone the next - I'm so obsessed!! I've found a few more that I'm in love with and I just don't know what I'll do if they end up on someone else's arm. Hi Piggy Bank, meet Hammer. Ouch! That's gonna leave a mark!

BJs cannot keep product that they carry in stock. There are customarily big gaping holes in their…read morecoolers and on their shelves. I have never seen a store so poorly run. I asked when the grass fed ground beef would be back in stock (big hole in the meat cooler for two weeks in a row) and was told by the meat lady that they never know when the grass fed ground beef is going to arrive. That it shows up randomly and they cannot control the quantity or timing. Yeah okay. The store is also in need of a cleaning. When Costco opens in Albany, I think I may be done with BJs.

The store has what I need every time I visit. A nice break from the really huge stores that get…read moreovercrowded and carry far too many items and sizes.