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    Dollar Tree

    2.7 (9 reviews)
    InexpensiveDiscount Store
    Open 8:00 am - 10:00 pm

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    WARNING They do not issue refunds only even exchange is no cash back
    Taylor A.

    The customer service I received here was very poor also the way the return policy was explained to me was incorrect the woman had no courtesy and I was really turned off they need to understand when a customer is making a large purse purchase that to tell the customer that there are no returns only even exchanges which I was never told I spent a lot of money on some stuff purchased the wrong items and they didn't even have what I need so I got stuck with the $50 I spent because they could not do an even exchange to me this is a waste of time and money I think that you need to fix your return policy and you need to train your people with a little customer service experience otherwise they should be working for you

    Had to pay all cash :( you can find some cool stuff . Be ready to wait on line  for a long time
    Carmen S.

    The store is run by un experienced kids .I went there big shopping house stuff and food . I get to the counter the girl had an attitude already . I tell her I'm using my food stamp card for the food, which was like 50.00 . She's arguing with her boyfriend on the phone , anyway, she's ringing up no help at all , helping me pack . Time to ring out she tells me 124.00 I swipe my debit card thinking it'll take out for the cash and ill swipe my ebt card for food stamps, not onetime she told me anything she's still arguing on the phone. I got the receipt. I'm asking her hey I told you I'm using my ebt card for the food ." They charged me all cash and wouldn't cancel the order I'm pissed off now... they said its nothing they can do now. I'm arguing I'm a single parent I can't spend 124.00 cash nothing got solved . The store is very dirty , the workers are even more dirty looking. Not friendly at all they hate their job very unprofessional , empty shit on the floor, hasn't been cleaned for months . Dirty ,dirty , the workers look like they just rolled out of bed .. nasty place. I did find a lot of cool things, but overall, I'll never go back. I'm sure they could've corrected it but instead, I was told to late nothing can be done .I'm sure I'm not the only one this happened, too .. I'm pretty upset they did not try to help me at all

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    4 years ago

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    2 years ago

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    6 years ago

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    6 years ago

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    6 years ago

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    Ask the Community - Dollar Tree

    Family Dollar

    Family Dollar

    1.9(7 reviews)
    1.7 miHighland Park
    $$

    Always long lines. Poor customer service. I go here merely because it's close. It's not my first…read morechoice. The employees need to learn how to greet the customers and be kind. Lately they've been playing loud (inappropriate) music in the front line The employees think it's ok to curse in front of customers. On more than one occasion they were giving out hefty garbage bags to put our things in. Umm I'm not walking home with a garbage bag of new stuff I bought. WTH

    Ok so we all know the customer service is horrible and that the lines can get super duper long but…read moreit is a family dollar and it has what you are looking for. Great stuff for kid parties and small groceries. You would think that a corporate company would put one of their franchises in a Spanish neighborhood and at least hire one person who speaks the language. I have seen many people not understand English and having the customers be rude, ignorant and dear I say ghetto towards them. I have seen people try to steal from there and get cursed out by the manager and a guy that looks like he could be the body guard. He just stands by the door all the time. Really nice guy unless you piss him off. They need to hire proper people that have great customer service skills and perhaps speak Spanish or live in the neighborhood. Perhaps even better train their employees.

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    Family Dollar
    Family Dollar - Hooded sweatshirt ($12 tag price paid $8)

    Hooded sweatshirt ($12 tag price paid $8)

    Family Dollar - Garbage all over the side walk courtesy of Family Dollar.

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    Garbage all over the side walk courtesy of Family Dollar.

    Dollar Tree - discountstore - Updated May 2026

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