We recently used Fox rentals through Expedia. First of all,…read morebeware that they are NOT located at the airport. The shuttle runs during "business hours" which is listed as 5am-12:30. (Another traveler had to call them after our 12am arrival flight even though they expressly say they shuttle and allowed us to book a 12:30am pickup time. We even provided our flight information to them) The shuttle driver made it sound like they were doing us a favor by "staying late" and had a $5 bill sticking out of the dash so we all knew he was accepting tips. We get there and we had booked the rental in my Husbands name, using my mother's card (she and I handled the itinerary for the trip.) Although we purchased the additional insurance through Expedia, Fox required that we also purchase insurance through them at another $15.40 per day. The fees will absolutely floor you, but we will get to that later. They wanted a credit card on file (or a debit card as long as they could put a $1000 hold on it) for incidentals. They wouldn't accept a credit card from my mother, it had to be the in the booked drivers name. We asked to switch the booked driver to my mother, nope they COULD NOT do that. They did offer to REBOOK under my mom's name, but not until the following "morning" at 3x the cost. Eventually my husband just gave them his card, they charged a random amount, but said they'd just do $750- they charged us $775.45 the additional fees the charged us conveniently added up to $275.45, so he was refunded $500.00 on the dot. This was not explained to us, we were told it was just a hold for incidentals. They said nothing about the charges they knew they were charging us coming out at the ends but obviously that's what the plan was. My god THE FEES!! Fees for the privilege of using their license plates In the state of Florida PER DAY, fees for "energy recovery" PER DAY (for them to vacuum the carpet and wipe down the dash),A BUS ACCESS FEE Because they let you use their "free shuttle." A "PRIVILEGE FEE RECOVERY" that they pay the airport and then pass on to the customer for the privilege of operating their business "at the airport." (Reminder we had to be shuttled from the airport and nearly didn't have a chance to check in. If they didn't "stay late" and the other traveler hadn't called, we would have been in a world of trouble! And they're also charging a bus access fee, so seems like a double dip to me. No "at the airport" privileges but all the cost of them!) A daily cost for "PlatePass Inc" although I'm pretty certain we only went on roads that required tolls on two different days. We weren't offered anything other than this. (I highly recommend looking into alternative options on your own, they're not trying to help you AT ALL! There may be a way to buy your own transponder, I saw some at Publix but I have no idea how they work) No one went out with us to look over the vehicle to see if there were any damages prior to us taking it. I took all around pictures and videos so they'd be time stamped incase it became an issue. When we got back, no one looked over the vehicle with us. They had us leave it with the keys on the dash. The shuttle driver was rushing us to get on the shuttle so he could depart for the airport. The whole thing was so strange--- even the non-descript pick up Places had a ton of people there that loaded into unmarked sprinter vans. VANS THAT MY HUSBAND AND MOTHER WERE GOING TO GET INTO BECAUSE THEY THOUGHT IT WAS FOX! Their shuttles are clearly marked but at the time we didn't know that (and for all I know those sprinter vans were Fox!) I would recommend saving yourself the headache and making sure you can conduct your business at the airport. I fully believe the nominal savings we thought we had using Fox was not worth the headache the "what ifs" (what if another traveler hadn't called to have a shuttle sent to us at 12:10-12:15 when they hadn't planned on sending a shuttle for the 12am arrival?? What if they got into a sprinter van thinking it was Fox's shuttle? What if they tried to charge us for dents/dings already on the vehicle?) and we actually ended up paying more than we thought we had in savings. The vehicle itself was okay, it definitely seemed like it has been used and abused. We babied it- but all functionalities seemed to work just fine. All and all we learned our lesson . Now that we know what to expect, I'll definitely take it into consideration for future trips requiring a rental vehicle.

Non-existent customer service. It took the shuttle close to 30 minutes just to pick me up at the…read moreairport designated spot. The bus the driver brought was too small to accommodate all the people waiting. A family that had been waiting for 40 minutes decided to take a cab instead. Once I got to the rental location, it looked run down. The person that assisted me seen more annoyed than helpful. I decided to return the car a day early just to avoid the hassle of an early morning drop off. Save yourself the hassle, spend the money and rent from the airport. It will save you grief and frustration.

We left our daughters brand new iPad in the car. We had little hopes but they found it and shipped…read moreit back to us (we had to pay $50). Still saved us the aggravation of buying a new one. Thanks Alamo!

Alamo gave my car rental away, stranding me in Orlando with my family for six hours. After…read morecontacting the five or so other rental car providers (who were all sold out), I managed to get out of Orlando in the only car available - a luxury car from a luxury rental that was 40% more, but was also the only way I was going to leave the city. Now, to be fair, I was thirty minutes late to pick up the car, and I imagine somewhere in the terms of service they tell you that Alamo provides you twenty-nine minutes to pick up your car or they will give it away. However, it was not awesome to be stranded in Orlando for six hours when every other car rental was sold out. For something that can be so impactful to families, a company that cares about its customers could send a text or email warning you that they're giving your car rental away. Another way to show you care about customers is to state very clearly -- you have twenty nine minutes to pick up a car rental from Alamo, or they will give your car away. So, to be clear to everyone reading this: You have twenty-nine minutes to pick up a car rental from Alamo. They will not call you or warn you. You will not know that your car has been given away. They will not be helpful on the phone. I'll never, ever rent from Alamo again.

I had a great experience with Sixt rental cars at Orlando International this past weekend while…read morevisiting fam for the weekend. As soon as I approached the car rental area at the airport, I was flabbergasted at the seemingly never ending line at the other rental car companies. Seriously, there must have been 40 families in line. At Sixt, there was literally only 2 people ahead of me. I booked ahead via Expedia, which I almost always do when renting a car, especially at an airport rental. They gave me a 2025 Toyota Rav4 hybrid, which was an absolute rockstar during my trip. It was comfortable, had great gas mileage and handled the road quite well. I will definitely be renting from Sixt in the future, for sure.

It should be called scam rental instead of sixt rental. They send us an estimate for damages on the…read morecar we rented. $1500. Stay away from this company at all costs! They "scan" the car with some sort of imaging machine that enlarges a typical chip from wesr snd tear. No good!

I reserved my car online and it is seamless checking in online. You don't even have to stop at the…read morecounter. I was able to walk right across to the garage. I ordered the we pick for you package. It was less than or the same price as a compact car. I like surprises occasionally now and then. This one played out nicely. I got a Hyundai Sonata that was perfect for my stay in Florida.

Absolutely terrible experience. Arrived late due to delayed flight, only to find out all vehicles…read morewere oversold and rather than approving an upgrade to get us on our way, the manager flat out denied the request and said we can wait for the 'class we paid for'. Unreal and a terrible way to treat customers. Adding an update to say the finally came through with a spacious minivan which was very much appreciated, however it did not make the overall experience much better.

Picked up my car from Hertz rental when I landed in Orlando, Florida on Thursday it was easy…read morebecause I am a goal. Member services were good. Only thing I had a problem with was paying an extra $13 for an extra hour and bringing the car back not at noon but maybe at 1 o'clock that I may not use I think it should be a grace period when you're returning a car anything over an hour Hertz should charged $13 but I don't think you have to pay for it upfront especially if you do not use it. A 15 to 35 minute or either.45 minutes over the time. I have rented cars and had to wait. Sometimes when you're waiting for them to bring your car because the car hasn't been returned.

Tolls-- Be weary…read morethat if you use your on toll transponder, it is some how blocked in the car and will not be charged. Instead, you'll get a $40 fee plus the cost of the tolls billed by Plate Pass. I have 4 tolls at $1-$2 each RT or $10. Now, I received a toll bill for $57.00 for those tolls. I placed my transponder on the dashboard of the car, but it did not register when I went through tolls. Why not? Register Transponder: In order for your tolls to register using your own transponder, you'll have to register the tag number of the rental car so that it can be charged to you directly. That way, you'll avoid paying a $40 fee & excalated toll charges beyond what the state charges. Insurance-- I asked for the $35 per day insurance and the agent charged me the $85 per day insurance. They get you to sign off on the paperwork so rapidly by acting super busy and you don't get a chance to read the fine print. Don't let them rush you. Read it, circle what you select, & before you leave the rental company sit & read the contact again carefully.

Always a pleasure to rent when needed from Enterprise at this location. Their people are always the…read morebest!

From the owner: Need a rental car in Orlando, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the…read moreshop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Auto Nation Hoffner location today.

I had a great experience from over the phone & in person! The whole team was amazing! It was a…read moregreat experience. Super friendly and helpful! The van was super clean and spacious, everyone loved it! The renting experience was super easy! Our rental van from another company had broken down & it wasn't easy to find a new rental. Luckily we found bandago and I couldn't have been happier we did. Next time we will be renting from Bandago!

Recently picked up a van there for a family vacation. Location was a little difficult to find but…read moreonce there. The guys were friendly and had excellent customer service. The condition of the van was great and drove smooth. First time using them for a van rental and will definitely do it again.

WOW!!!! Talk about customer service! Fernando absolutely saved the day. We had issues with Thrifty…read morerent a car which brought us to ACE and we had an amazing experience! Thank you Fernando! We will only use ACE now! Jason and Heidi Lindsey

Saludos, nos atendio Karla, excelente servicio 10/10. La recomiendo al 100%. Excelente vehículo…read more ACE renta a car me gusto mucho.