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    Dollar Rent A Car

    1.0 (1 review)

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    10 years ago

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    Star Car Rental - Late model used cars, rent for less!

    Star Car Rental

    3.0(6 reviews)
    1.1 mi

    Rented a car to take the MA road test, and Star Car Rental took care of everything (stress-free)!…read moreThey are familiar with the requirements for the MA road test so the flat rate to rent a road test vehicle already included everything we needed: a car that met the specifications for the test, as well as all documentation required to present to the RMV (the staff seemed amazed that we had everything we needed!). Pick-up and return were easy as well, even though we booked less than 24 hours ahead of time. Star Car Rental was a life-saver for us, highly recommend their service!

    On June 17, 2021 I thought I'd give this local car rental business a try. When I arrived for…read morepickup there was one car available, a minivan that was just being returned. The clerk told me it was ready to go but I saw the last customer leaving the vehicle and asked her if they cleaned their cars between rentals. She said in this case she could give me "a cleaning wipe to use" myself. That was my first red flag, but I was in need of the car so I went ahead and authorized the rental agreement. She then said they would run a $200 security deposit that "would be returned if the car was returned in the same condition." At this point I had second thoughts about this place and said I wanted to check another place before I decided to rent this unclean minivan. The woman at the counter (Kelly maybe?) said she would gladly rip up the agreement should I decide not to rent it. I never touched the car, and she drove it around back. Twenty minutes later I called Star but got their voicemail. I left a clear message telling them to cancel the rental. I thought we were good. When I got home from the trip I noticed the $200 security deposit was charged to my CC even though I had canceled the rental and the clerk told me the agreement would be "ripped up" should I decide not to rent there. I just disputed the charge with my CC company and am awaiting their investigation into the matter. But I'm hoping Star will do the right thing, realize their mistake, and refund my $200 (without CC intervention) so we can put this behind us. I'll let you know what happens!!

    Dollar Rent A Car - carrental - Updated May 2026

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