We were traveling from Sweetwater to Pigeon Forge and decided to stop by Publix to try their famous…read morefried chicken. Very disappointed at deli counter service. Lady wasn't too happy when we asked for her help as it looked like they may have been trying to wrap up for the day at 7:30pm. Asked for 4pcs of fried chicken leg/thighs. Got to hotel and open packaging to find only leg/wing pieces.

We are vacationing from Florida. I placed a pick up order at this location and I must say that the…read moreservice was amazing. My husband was waiting in the designated area for a bit and a nice gentleman named Cameron noticed he had been there for a little bit. He came over and asked my husband if he was there for a pick up and my explained that he was. Cameron advised that their phone system was down and he just so happened to see our track in the parking spot waiting. He went above and beyond to gather our groceries and apologized for the inconvenience. Super thankful for this gentleman - had he not approached my husband, he would have been waiting. THIS IS GREAT CUSTOMER SERVICE!! Thank you Cameron! We appreciate you :)

Going from disappointing to worse. While shopping here today found only two manned checkout lanes…read moreopen and one of four self service checkout aisles open. Lines wrapped back into the store. I can understand a shortage of staff to man the registers. Though I did see a cadre of managers huddled by the Starbuck's. But the self service lanes are self service. Why would you close them? Publix can't get to Foothills Mall soon enough.

Terrible customer service from cashier all the way to management. Multiple prices incorrect…read more including coupons and price on shelve. The only way I would shop Kroger again is if I brought a marker and wrote the price on everything to make sure that they didn't cheat me. Honestly, they just don't care. Go to Publix he will be much happier with better prices accurate prices.

Fresh fruits and veggies, awesome customer service, and senior discounts on Wednesdays. Always a…read morepleasure to visit.

This store is supercute! Outside they have birdfeeders. Inside is a lot of different local food…read moreitems and produce, The wmployees were all super friendly and personable. I got some thin biscottis which I gobbled up, they were delicious and some blackberry cider. It kind of tasted like prune juice to me though. I want to go back and get some more of that biscotti.

Cute lil shop that has many different asian foods. I found things that I buy back in Cali. But the…read moregirl at the register doesnt know basic math and doesnt know what culture certain foods come from. She sounded confident saying Ube was from one culture and I said Ube is from the Philipines. There was a few other things she said and I corrected her, so in that case don't try to fake it till you make it. I was supposed to get $5 back and she gave me $10 and I handed it back and said no you owe me only $5. She had to call someone to figure out how to open the register.

So happy to support my amazing friend and her business! Maryville, you're lucky to have this gem…read moreof an Asian market and even luckier to have this bright light of a human being in your community. I will be back often!

Plus's - Cost of membership, deli section for fresh cut meats and cheeses, ample parking, 40…read morebottles of water for $4.00 - way too many others to list. Minus - quality of precooked bacon has declined. Used to be able to get some bacon grease now it is dry and best used as bacon bits.

Hubby kidnapped me and his mom, and told us he was gonna take us somewhere! He's so cute!…read more We went to BJ's wholesales, and signed us up for a family membership. The store is huge and very clean and well organized. Prices were cheaper on some items than Sam's and Costco, but not all! Mom and Hubby, were thirsty, so we stopped at the snack area, very small, but Anna, was a gem, and we so enjoyed her. She was personable and such a kind soul. We got mom some sketcher sandals 9.99 and some pumpkin seeds, she was happy. I got sardines, pumpkin seeds, snacks for my kids. We wanted to see the setup, and enjoyed all we observed. Nice they have a huge deli, and nice array of everything.

Love your store, shop here every week. But why do you keep posting ads that pop up on my phone and…read morewhen I go to it, the ad is already out of date.

This place has great discounted food and grocery items. You have to watch the expiration dates…read morebecause some of the really good deals are short dated, but that's okay! Cashiers are super friendly and get you checked out in no time. It's worth the trip from Gatlinburg, trust me.

New to TN and have now shopped COSTCO, Publix, a few items Target, and now Alcoa Kroger. I was…read morevery impressed with the array of groceries: prices, fresh vegetables, fruit, and particularly the meat department. Staff were helpful and the store was organized. I highly recommend and will return (dated 7-12-24).

About as bad as it gets. Poor service. Poor quality. Poor parking. Just like the larger store in…read moreMaryville, it's terrible

I'm writing this solely for their deli-hot bar. I ate there today and had sort of a…read morerevelation.....most everyone I know gets a hankering now and then for a simple "meat and 3" or home-cooking meal, whatever you call it. I love such small places that still specialize in that, every once in a while. So I am very happy to find a place that serves staples like fried chicken, meatloaf, rice casserole, overcooked veggies, etc. and will happily play $12-$18 for a meal at such places. So, today I go here and get fried chicken, a spanish-rice dish, and some good green beans...and it's $8, and no tip needed. The fried chicken was quite good. I will say, it seemed fresher than some of the other entrees, and I was a bit put off when I asked the server what one casserole was and she turned around looking for someone else, then said "I THINK it's taco casserole." So, I can suggest you LOOK at what is out there and pick what you think is freshest, or choose things like the well-cooked green beans with bacon bits where fresh is not key. Anyway, for what it is, I thought it was tasty, quick and a great bargain.

This place is a true grocery, and if something isn't available or not up to standard, Joe (the…read moremanager) makes everything good. I love how they give back to the community, make good hires, and keep the shopping experience easy. Thanks, Food City!

Disappointing Experience at the Alcoa, TN Walmart…read more I recently had a frustrating experience at the Alcoa, TN Walmart while trying to buy the new Flip and Sip Cirkul cup as a Mother's Day gift for my mom. I had purchased one for myself a few weeks earlier and wanted to get the same item for her. When I arrived, I checked the area where I had originally found the cup, but it was no longer there. I searched the main aisle with other Cirkul items, but there wasn't even a spot labeled for the Flip and Sip cups. I used the Walmart app, which directed me to a seasonal summer section--also incorrect. After struggling to find the product, I asked a worker who had no idea what I was talking about. I then found another employee who genuinely tried to help, but with all the confusion from the store remodel and clearly undertrained staff, he was just as lost. He reached out to a manager who told me they must be out of stock. I politely mentioned that the app showed over 11 of the color I wanted in stock, along with several others. The manager then said they must've pulled them and sent them back to the company because "11 isn't a lot." That made no sense--especially when there were only three of a different style still sitting on the shelf. He directed the employee to check the back room where items are staged for return, saying they were probably pulled that morning. When I mentioned that, as a Walmart+ member, I could still order the item for pickup, delivery, or shipping, he said it would likely be substituted or delayed. I told him I believed the item was still in the store, but he insisted they were definitely gone. Sure enough, after I finished shopping and went to check out, I spotted a display end cap with dozens of Flip and Sip Cirkul cups--in every color imaginable. The exact product they insisted wasn't in the store. I'm happy I was able to get the gift for my mom, but it was incredibly frustrating to waste over an hour searching because no one knew where things were or how to check properly. Even worse, I was misled--whether intentionally or not--which made me feel like I wasn't being taken seriously. I understand that remodels can create temporary confusion, and sometimes items truly are out of stock. But please, train your employees better and don't tell customers something is gone when it clearly isn't. It's frustrating, disrespectful, and wastes everyone's time.

my donut is hollow?! i payed for a ful donut and i only got about half in total! scam!read more

I had not been here since they expanded and now have a nice little room with tables for lunch…read more Both the store and the lunchroom are excellent. I had the arancini today; yes some places have fancier arancini but for the price, these were excellent and made a good small lunch (they come with marinara sauce). Also got lasagna to go and we ate it tonight-- delicious. The tray we got seemed expensive a bit but it was PLENTY for four hungry folks, with no other items served. LOVED the sausage I tasted in there. The lunchroom is basic; you order in the store then they'll bring it to you in the little room (where the shop used to be). You can get soft drinks or beer with the lunch from their shop, too. GREAT addition to Maryville/Alcoa eating!

The Italian Apron is such a great little gem that we have found in Knoxville, TN!…read more You cannot go wrong with anything here! We love that they have a little stand at the Knoxville Market on Saturdays. They just opened their new and improved shop at the same location in Maryville, it is now just bigger! The staff there is so friendly! Highly recommend!