you will spend more time waiting in line at the self service checkout. Then you do in the store…read moreitself, even if you're buying two carts full of stuff, be prepared to wait because there's only one real cashier and half the self checkouts are always down and a poor person running the self checkouts always have a look like they're in need of trauma therapy The door greeters are always super sweet though and their automotive department, although grungy, is quick, efficient, and the workers are kind and seem to know what they're doing. Other than that, there is almost always stock pallets on the floor, there's never anyone in electronics (the one place I would actually need staff as what I need is locked behind a plexiglass case) and add in how dirty it feels in there, how disgusting the bathrooms are (I've walked into them twice and turned around and noped right back out), and the fact that any produce you buy will mold within 24 hours (seriously... you'll be lucky you get 24 hours. I start buying my produce at Aldi within a few months after I moved here, because anything I bought in the produce section went bad within 24 hours). None of what I've listed above. Is the reason I quit going there though. After all, I can get produce at Aldi and I can deal with a little grunge to save some money, but I cannot handle seeing people treat their staff like animals. And I've seen that in this store. I've actually seen a manager tear apart an associate, for more than five minutes, but less than 10, he just screamed at this kid, and the poor guy couldn't say anything back, because even when the manager yelled "answer me" and the kid started to, the manager just interrupted and continued yelling at him and pointing his fingers in the poor kids face, who looked like he was gonna cry because obviously everyone was watching (unfortunately, including me... which I feel awful about). Thankfully, shortly after I saw that manager chew up and spit out one of his workers on the floor,(tall, pudgy, bald, old guy, who kept wiping sweat off his face//head/beard with his hand and wiping it on his obviously unwashed clothes, associate he was chewing on, was more put together and looked more professional than the manager on the power trip, did! Not trying to be mean, but the manager looked very unclean, was wearing an ugly green cargo shirt that he had rolled the sleeves up on and had a tattoo of a skull with a knife or sword through it that was bleeding that covered his arm, and had on jeans with a hole in the back pocket, with what looked like a beige, vinyl/velcro belt that they make for preschoolers holding them on. So not only was he acting extremely unprofessional, and seemed like he was on a power trip because he's a Walmart manager, he looked extremely unprofessional as well. I was shocked when the sweet old man who was the door greeter on the grocery side entrance, told me he was a "coach" and when I asked where on the totem pole that was, for employees, he said just below GM. (yes this all happened in the very front of the store, and I saw it when I first came in. He was so loud and belligerent towards this poor kid that it immediately drew attention, so I asked the door greeter). He was just downright cruel to that poor kid who didn't deserve the dressing down he got. I don't even know what he did, but as long as it wasn't murder, he didn't deserve the dressing down. he got. That was my final straw with this store and why I will not go back. I was able to overlook everything wrong with it to get a cheaper price, but that was where I drew the line. Plus, it's nice to go to different places to get my groceries and household items where the Collinsville Police Department blotter isn't filled with nothing but calls to that store, to the point, there's almost always a cop car sitting outside of it, and they have personal security that Walmart has hired! (slight over exaggeration, about the police blotter, but only slight... as 85 to 90% of what calls they get are to the Collinsville Walmart). I'm giving it two stars because of the automotive department and the door greeters and they do deserve recognition for working as hard as they do against such odds. If I could review them separately, I would give them five stars and give the Collinsville Walmart supercenter as low as I could.

My grandson's birthday cake was lovely. I could tell the person who decorated the cake was…read moreconscientious and went the extra mile. What I really loved were the balloon ribbon strings for the balloons.

Visiting from clt nc. Went to a few other Mexican spots but this place was the best one so far…read more Service was decent. Juice was sweet. The salas was spicy.

Not the best but not horrible by any means. Just some tweaking could be made to help improve this…read moreestablishment. Me and my husband came here the other day and ordered chilaquiles and a torta. I came here specifically because i saw online that pozole was served there on weekends. However, when i asked for the dish i was told they weren't making it today. I was disappointed in that but wasn't going to let it affect my overall view of the place. My husband's Chilaquiles were waaaay too salty. He LOVES chilaquiles and always devours them, but could not even finish half of these. I tried it myself and i can agree with him on the saltiness. Even the red salsa was crazy salty. My torta came with a side of fries which i wish it was rice and beans instead personally. That would be a better pair. I felt like a kid eating a side of fries lol. We then ordered a margarita which was so strong in a good way lol! And a michelada which he thought was just fine.

Control freaks I'm…read morefrom out of town and not familiar with the procedures and protocols required to make a purchase at the Deli Counter I arrived there about 630 Sunday night no one in line at the deli counter with one lady sweeping up behind the counter. she passed me twice with no eye contact head down focused on sweeping I'm standing there for about ten minutes by myself when she finally acknowledged my presence "you have to take a ticket before I can help you" she says I say "Really? I'm the only one here" sarcastically she says " Yes you do before I can help you" wow i said "No I don't" and left the store Never ever shopping at Schnucks again

I don't often shop at Schnucks, but my usual store didn't have what I was looking for so I popped…read moreover here. I was really impressed. Schnucks has made a lot of changes since the last time I was here. Some good, some not so good. I do love that they have Boars Head meats and a very nice bakery too. The store was laid out much better and very clean. It felt more organized. Everyone I came in contact with was very friendly. One thing I don't like about Schnucks is you have to wait in line to be checked out. Then you are designated a lane to go to. I find that odd. Another thing that really surprised me is they have monitors on their carts. If you leave the store without paying I guess the wheels lock. I guess that's one way to curb shop and runs. Hubby thought it would be dangerous if it screwed up and for some reason thought you hadn't paid when you had. That would be embarrassing. I'm not sure about that, I think I 'll carry my groceries out by hand just in case. lol Has theft become so much of a problem they have to do this? I find that a bit scary and sad. However, very nice store!

Great place. First time there. Will be back. Best shrimp tray I've ever had. Good place to find…read morepaper products for special parties.

I love GFS food. The staff is always helpful. I just wish the had a place where you can order…read moreonline and pick up your groceries outside in a parking place. There are many people at home that can not be exposed to indoor shopping right now because of the virus. I think they are missing out on this one. Walmart is making a killing on their drive up services. We always shopped GFS and Walmart once a week. But now we just shop Walmart.

I love Fresh Thyme and this is my go to location. They truly have the best produce in the area. I…read morelove that a lot of their products are from local businesses and farms. They usually label items from that state or area you live in. The store is always clean and easy to navigate. Check outs are always fast and employees are quick to help. Great shopping experience.

It's a little bit of a drive for me to get here so I often forget about this store. We were in the…read morearea and I needed a few things so I asked hubby to please stop here. We were both once again delighted by this little gem of a grocery store! They have wonderful bakery items and humane raised meat. I love how they have such different items from my regular store. They have an amazing selection of coffee beans! It's self-serve, just fill up your bag! Their produce is gorgeous! If you're vegan or gluten free, they have lots of items for you too! The check out was fast and friendly. I need to visit this store more often, it's definitely worth the drive!

Stopped in on a whim and it was amazing. Small Italian market with a wide selection of shelf stable…read moreproducts, baked goods, and a deli. They also have house made frozen foods. The staff is very knowledgeable and helpful. The ambiance is an old corner market.

The Sammies tray is always good and looks great. The people working there are always so nice and…read morehelpful. I want to try other things that are in store, but there is so much to choose from, I'm not sure where to start. Thanks!

I shop this location often and see I'll have to start checking the expiration dates before…read morepurchasing items. This is the second time in less than a month getting expired products unknowingly. Today, I went shopping and one of my purchases was a bag of Schnucks brand pork rinds. When I arrived home, I put my groceries away and sat down to enjoy my snack. Well, it was very stale tasting. I look at the expiration date and they expired December 25, 2025!!! I called the store and was told to bring them back with the receipt for either a refund or product replacement. I drive 20-25 minutes depending on traffic to shop here. So disappointing!

The big thing today at the store was me on the floor. My legs turned into jelly after I was trying…read moreto get something on the lowest shelf. I couldn't get up. Had no strength in my legs. Anyway, a young man employed by Schnucks and another shopper helped me and seated me on one of those go carts. I had a little better strength. Wa able to take my groceries to the car. Still with weakness but it was handled. Thanks to everyone who helped me. I think the worst part was I was sitting on the floor in the liquor aisle. It was a positive experience.

This was my first time using the customer service desk. It was small and didn't notice it at first…read morebut a helpful cashier did point me in the correct direction. However, the woman running the station wasn't very professional. It was Sunday and as the banks were closed I asked for help making change, I got a tight lipped response that it was a holiday weekend, and no way we could do that. I barely got my words out before I was cut off. I could have easily bought something to get the change I needed but chose to move on. I love Schnucks as a business but I think I'll stick with my Bethalto store.

I live in California and have used the florist and delivery service three times and have had…read moreexcellent service....concern....tracking...follow up and overboard kindness in filling my requests.....So good to experience my hometown excellent customer service.

One of the cashiers is quite unfriendly. I avoid her if possible. Too bad she works for the…read moreclosest to me.

I liked Ruler grocery stores because they're part of the Kroger family but the Ruler store in…read moreFairview Heights Illinois was not a good experience. I went there on a weeknight, about an hour before it closed at 9 pm and it was very dirty and unorganized. It's a fairly new store so it should have been cleaner or better maintained. I understand that any store can be unorganized on certain days but wasn't impressed with how cluttered the store was, however, that wasn't the main issue I had. My main issue was with the store manager regarding an e-gift card I wanted to use. I purchased a $100 gift card for my aunt for Christmas 2024. She printed it out and used $66 of the card two months before I attempted to use the remaining balance. There was still around $34 balance. My aunt gave it to me to use the remaining balance. There shouldn't have been any issue when I tried to use the e-gift card. The card was not expired and being that my aunt used the same piece of paper just a couple months before, that has the code and card number and PIN on it, it was still good, but the store manager was rude and refused to honor it. I asked her if she could try scanning the e-gift card after my groceries were scanned but she declined and said that everything needed to be printed out where it says, "Redemption Instructions" and "Terms and Conditions." According to the manager, since it didn't have that information printed out, she refused to accept it. I told her that's irrelevant because it has the code, the card number and PIN but she just shook her head and told me she's not honoring it. I called customer service a few days later and the e-gift card is still good and should have been honored. I'm giving a 1-star review because of the manager's bad attitude towards me. I was nice to her, but she wasn't friendly to me. She was condescending towards me. I'll go back to the same Ruler again soon, knowing that the card is still good and attempt to use the remaining balance but most likely, I'm not going to bother with Ruler again because of one very rude manager. Ruler lost me as a customer because of a rude store manager. Had she been nicer and just tried to scan in the code to see if it worked, then most likely there wouldn't have been an issue.

ever wonder what a grocery store looked like in 1974? ya know how produce sections are so nice…read morethesedays? well...this place is lost in time: wilted greens, oranges, apples, bananas, potatoes. the place has maybe never been remodeled. used to be a kroger. for getting groceries it'll do. outdoor signage is bad after dark. they don't have a lighted sign. i think they close at nine. just gauge by how many cars are in the lot...