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Dollar General

1.0 (1 review)
Open • 8:00 am - 10:00 pm

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1 year ago

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Dollar General - Get iced up @ Dollar General

Dollar General

2.9(8 reviews)
11.2 mi
•$

New in Catlett on Route 28 and Elk Run Rd…read more This is rural Virginia and the closest thing to compete is Trenis Hardware just down the road. Everything your Dollar store can offer but I didn't see anything that was just a dollar. They do have a good selection of grocery and dry goods items. They've been open about a week but I stopped in on Friday to check them out. I was looking for one of those bleach pens. They didn't have it but I bought electrical tape, plastic spoons and a box of Splenda. All reasonably priced items that you can find at a grocery store. One thing that I noticed that seemed to set this place apart is the selection of ground and whole bean Starbucks Coffee. Priced better than most discount stores. They also had a small refrigerator filled with a nice selection of cold Starbucks drinks as well.

The store is impeccable and has good help . But I'm writing this review to let the general public…read moreknow thay near and around the area are bad people that do bad things we are trying as a community to fix these problems slowly. Dollar general has always been in my life. And I have seen pictures of the store called (General Store ) in the late 1800s and early 1900s that was associated with the area and places. The other one for the 60s in this area was iga now mainly associated with the southern states of this country these days. So not a problem with the store itself or workers but problem people in the area like a school for bad kids seeking havoc in the area terrorizing visitors to this country amd making amtraks stop and robbing train freight so let's spread the word as a community and win this fight and do the best we can.

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Dollar General - Dollar General Store 4/22/16

Dollar General Store 4/22/16

Dollar General
Dollar General

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Dollar General

Dollar General

1.0(1 review)
16.5 mi

I had an uncomfortable experience at checkout today. The employee's name is Jenny and unfortunately…read moreshe is the manager at this store. There was an older gentleman ahead of me and Jenny was having a pleasant interaction with him. She was smiling talking and appeared to be in a good mood. When it was my turn I stepped up and smiled but her demeanor immediately changed. She looked at me put her head down and began ringing up my items without saying anything. I said "Hello how are you?" She replied with a quick "hi" but made no eye contact and seemed noticeably cold. I asked if everything was okay because I was genuinely confused by the sudden change in her attitude. She responded that she was just trying to get the line down even though there were only two younger customers behind me. I told her I understood and that I was simply asking. She then told me "You don't need to be asking me no questions." I was taken aback and said "Excuse me?" She responded that she wasn't going to argue with me because her shift was about to end. I explained that I was not arguing with her and that there was no reason for her to be rude to me. She then said "Well there are rude customers." I never spoke disrespectfully to her or treated her rudely. At that point her tone became increasingly loud and aggressive so I simply paid for my items and left. What was most disappointing was the difference in how I was treated compared with the customer immediately before me. I understand employees can be tired or ready for their shift to end but customers should still be treated with basic courtesy and respect. It is especially disappointing when this behavior comes from the manager of the store. I hope management addresses situations like this because no customer should leave a store feeling uncomfortable simply for asking a polite question.

From the owner: Dollar General Stafford is proud to be America's neighborhood general store. We strive to make…read moreshopping hassle-free and affordable with more than 15,000 convenient, easy-to-shop stores. Our stores deliver everyday low prices on items including food, snacks, health and beauty aids, cleaning supplies, family apparel, housewares, seasonal items, paper products and much more from America's most-trusted brands and products, along with Dollar General's high-quality private brands.

DG Market

DG Market

3.5(4 reviews)
40.8 mi
•$

So I frequent this store a lot and actually like it. However, tonight as I walked in with my fiancé…read moreto get one small item around 9:29pm there was something we did not like. The hours say this store closes at 10pm, and again we walked in at 9:29pm. I'm not sure what the issue was with one of the young ladies working during this shift but there was obviously no self-checkouts open (like usual as of lately) so unfortunately yes it means we had to let you check us out. But the female behind the counter who had what appeared to plaits or braids in her hair with a skully cap went behind the counter as we walked up but had her back to us and huffed and puffed several times to show her irritation that we came to the checkout counter. Then proceeded to continue doing so with her back turned to us, and as the customer (and yes I've worked in customer service retail before) I should not have to make an announcement to you that I'm standing here at the counter. As if her attitude and passive aggressiveness wasn't enough, she then proceeded to say, "So y'all just going to stand there and ain't gon say anything?" I just looked at her and gave her a look that showed I'm not entertaining her ignorance. Then she said, "Okay was that it? " and we said, "Yes." and of course she continues on with the attitude and then says, "Okay.... have a good night " after she rang us up. Again I wasn't going to dignify her ignorance with a response. But I am writing this review so management can know one of the young ladies that worked that current shift tonight needs to be reprimanded and she definitely needs to be retrained on what GOOD customer service is because that clearly was not it at all; I have definitely always experienced better customer service from other workers there during the day shift and the night shift, but this is the first time I experienced extreme rudeness from start to finish. Again I've worked in customer service and retail and I understand it can be a frustrating job and it could be long days for people, however if you're going to project your negative mood and attitude onto the customers then maybe that's not the job for you and don't show up to work. This is another reason I agree with what other customers have said about the self checkout lines; if customers they're going to have to be dealing with disrespect like that on a regular basis then the self checkout lines need to be open for us to check ourselves out in peace.

Not a bad store to pick up some small items, especially if you aren't in the mood for Walmart or…read morethe other big box stores. I found everything I needed with little hassle and was greeted very politely by at least one or two employees. They only have one cashier usually so bring your patience. And, the white fellow with all the tattoos licks his fingers to get the bags loose....wasn't fond of that. But, luckily he went on his break by the time I reached the register. Overall, not a bad place to grab a few essentials. Update: I found some foreign particles in my Gain washing powder. And, the candy I bought was old and expired. I went back to the store to exchange and the manager initially refused to return my money. My husband had attempted to give her the details but apparently wasn't clear. After a somewhat heated exchange the manager Ms. Matthews allowed an exchange which I was very grateful for considering I did not have my receipt only a copy of the exchange in my bank records. It was all good in the end. I will say, I won't buy any food from this location. I'm sure the bug or whatever it was slipped in through the manufacturing process. Also, the store is extremely dirty. It needs a good deep cleaning. Management will return your items at their discretion but seem to be reasonable and professional.

Dollar General - grocery - Updated November 2026

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