We had a session with Doll Studios using a Groupon deal. Thank goodness we only paid like $50 or else we would be seriously upset with the service and pictures we got. First, she books back to back with no flexibility in between sessions. Our session ended abruptly with only a 3 minute warning. We were rushed. She also lacked directing styles becuase she pointed to a spot and told us to stand there with no guidance on how to pose. We ended up with shots that were akward since she didn't really tell us where to stand. We aren't professional models so we do need guidance. We've had experiences with other photographers and she just seemed like a novice to us. We took pictures with our 8 month old at the time and she didn't even try to engage our daughter to look at the camera or smile. We felt very uncomfortable with her from the start and it only got worst when all of the sudden she said "we're done" and proceeded to walk away from us while another family was waiting for her nearby. We were left standing asking each other "what just happened? or is she coming back?" Most photographers we've worked with space their sessions with minimum 30 minutes gap. With Jessica, there was no gap. You literally felt like you were being cattled to spots then stand and smile. We got our pictures later than what was promised and she blamed it on our spam filter for the delay. Again, since we got the Groupon rate, we feel like we got what we paid for. However, I would not consider hiring her again or recommending her to anyone after our session. She should have used the Groupon rates as an opportunity to build reputation and clientele by offering the introduction session. However the way she managed her schedule and session, made it a preview for us to NOT consider her for any future sessions. The only consolation to this was that we did get our pictures in time for the holidays and we only paid $50. Other than that, we've had better. read more

Jessica at Doll Studios was amazing. She took my daughter's 1 year birthday photos and we had the best time. My daughter took to her amazingly, whereas she normally has a hard time bonding with people. Jessica is extremely professional, had a lot of great ideas for the shoot, and also asked my opinion and wanted to know if I had any ideas. I would definitely hire her again for my daughter's next shoot. read more

Ok, first of all, I need to address the 1 star review. It's none of my business, but I just want to say that Jessica was more than responsive with email. I'm talking less than 5 mins response 9 times out of 10. Also, I left her a voice mail and she returned my call within a few hours. Next, does she really need to be the star? If these are your family photos do you really want some loud crazy person in your face? I'm loud and crazy enough, if she just wants to kick back and take pictures of how our family naturally is in our real lives, then I just think it makes the pictures authentic and true to how we are as a family day to day. Last, I cant stand people who open a Yelp account just to write a bad and nasty reveiw. It probably sounds as though Jessica is a friend of mine, however it's just a pet peeve of mine when people go out of their way to try and destroy someones business without giving them the chance to make things right. Onto my experience with Jessica Doll. I found her to be nothing but professional and friendly. Please believe me when I say, I did test her patients. We were late, I had more questions for her then I'm sure anyone she's ever had to deal with, and she was nothing but kind and polite. Not to mention she was excellent with my son. I will definitely use her again. I guess you never know when you rub people the wrong way. Sad Jessica had to be translated as a rude, awful person who couldnt do her job just for being quiet and reserved. Thanks Jessica for the wonderful pictures, and for the many to come. read more

What a great experience with amazing shots. Quick communication, friendly interaction and very professional! My husband was a little apprehensive about having family photos taken in a public place but was relaxed and comfortable with Jessica. She knew all the great spots at Oak Meadow park to capture family shots as well as individual shots of our 16 month old enjoying and exploring nature. I would recommend Doll Studios to anyone who is looking for professional shots and will continue using her as my family grows! read more

We found Jessica through Groupon like many other reviewers. The Groupon deal offered a choice of 3 different park locations or her studio. We chose a weekend in June at a park location. Of course, it was pouring rain that day, so we ended up moving our session to her studio. I'm not a fan of posed studio photos, but she got some amazing photos of us and our 3 year old daughter. This is the 4th year that we've had professional photos taken of our daughter, and Jessica captured the best photo we've ever seen. Also, I think the session was supposed to be a mini 30 minute session (or some sort of shortened session because of the discount), but she did spend extra time with us. She was so great with our daughter, who was not exactly a cheerful bundle of fun the entire time. We were very impressed. I can't wait to hire her again next year for an on location photo shoot in one of the beautiful parks around the area. read more

Jessica is a a pro at getting those gorgeous newborn shots of brand new babies. She photographed our son when he was just a few days old and the images were amazing. We really didn't want the traditional newborn poses and she came through with some great pictures that really reflected our personalities. For our second baby, she actually came to our home to capture our first days as a family of four. It was really nice to have her come to us, as this time around we had a rambunctious toddler. She is great with kids and our son instantly took to her. The images are really gorgeous and sweet; we couldn't be happier. Jessica has a warm personality and a great eye for detail. She is creative in her approach to family photography and has a talent for capturing those beautiful moments. read more

I just had my third son and needed someone to photograph him before he got too big. Most moms schedule photo sessions *before* they have their kids, but alas, I am not that organized. Thus, I called Jessica with a request that she come as soon as possible and she found time within the week. She showed up on time and prepared and was very patient working with my newborn and me. After she took some great shots of the babe, we corralled the other two boys (ages 2 and 3) and tried to get some shots of all three. I was explaining to her that I understand that it's really hard to get a shot of three kids, three and under, but she did it! She got quite a few good shots of all three of them together and I was so pleased. These are probably the only shots of them all looking in one direction, clean, and cute, that I'll have for quite a while. read more

I hired Jessica at Doll Studios to shoot newborn photos of my son. My little one arrived three weeks early, and Jessica was more than accommodating to fit us into her schedule. She was very patient during the shoot. As soon as she got to our home, my son wanted to eat then he went poo all over her blanket... she remained pleasant during the entire process :-) The photos turned out very cute and I am very pleased with the experience. read more

We hired Jessica to do famiy portraits with our 9 month old son. She was on time to the photo shoot, gave us direction on how to position ourselves and captured such great shots of our little family. I received the proofs today and am very excited to create a photo wall of our new pictures. Thanks Jessica! read more

Worst experience ever! Hurried us through the picture taking process and didnt seem to be interested. Does not return phone calls or emails. Does not deliver on time and worst, no follow up or apologies. . Please dont waste your time using her service. There are many other places where you can get equally good or better pictures taken may even be cheaper, at least i bet they will send you the pictures once taken. read more

so this is an update to my previous review...as you can see I didn't give any more stars. She was really nice and I received my pics when she said I would but I was hardly impressed with what I got. I'm glad that I found her through groupon because had I paid full price I would be totally upset. I had originally scheduled an outdoor session but changed it to her studio-regretting it now. I thought it was going to rain so that's why I changed it. All of her previous reviews where for outdoor sessions, and maybe she does better on location. She missed some good photo ops of my kids in a relaxed/natural manner and was too focused on "posing" them which didn't make much for a great let alone good photo. Photography should come natural to people and it didn't seem so to me with her regard. she did not have the "photographers eye" that you get with more seasoned photographers. I could have went to JCPenney's or the picture people and left with the same photo's that I got from her. She seems novice and maybe in a few years, if she sticks with it, her pics will be better, but in my opinion she seems like a beginner and was overwhelmed with the groupon response. .. I read more

Jessica is an AMAZING photographer! She is a true professional and works diligently to capture the best possible photograph. For outdoor photo sessions, she offers a few park locations and she knows the best places to photograph. You an also have the choice of having your session taken in her studio. The sessions outside turned out so great, I was definitely pleased. She is the best at capturing newborns. You want someone to be careful with your baby, after all you just got the thing, and she is so gentle and loving with them, taking great care to make sure they are comfortable and capturing the precious bundles so artistically and with such sophistication! Do not go to anyone else for your photos. read more

I'm not sold on the name "doll studios", but trust me, do not base your photo decision on a company name. Jessica is a great photographer, and got some great shots of my kids and group shots of the whole family. She has a real eye for framing and good timing to get the right expressions on everyone. I definitely recommend her work! She got so many great shots and was very prompt, and professional. read more

We found Jessica Doll (and therefore Doll Studios) through a special on Groupon. It is no small task to try to get 2 adults, a 2.5 year old, and a 10 month old to all smile and look at the camera at the same time! We actually did, though! We got some shots we are really happy with. What I liked best: BEAUTIFUL locations (we shot at Cupertino park), organized online booking with reminders and detailed instructions, very easy picture downloading/ordering interface, and Jessica is very laid back yet responsive. Ideas for improvement: would have loved longer than 30 minutes, perhaps more squeaky toys or techniques to get the kids to smile and focus, more weekend slots available. read more

I found Jessica just as I was about to give up hope of finding a professional non commercial photographer to take my family photos before our second daughter was born. I set up an appointment with her two weeks before my baby's due date, believing that would be plenty of time. Oh, I was so wrong. My daughter decided to show up early. Jessica was so sweet when I emailed her from the hospital explaining what had happened. She suggested moving our session to a newborn session. I am so happy we did. She took the most amazing photos of my daughter! Seriously, my husband and I were in awe watching her work. She truly is the baby whisperer! I wish I had known her when my first daughter was born. She is so talented! I just got my online proofs from our mommy & me session and she did it again. I love, love, love how she is able to capture my children in their natural moments. She is awesome and I plan to have her take my children/family photos for as long as she's in business. read more

Jessica did a fabulous job photographing our family! She met us at a local park and she gave us specific directions as to where to meet. My 14 month old was wiggly and walking all over the place but she managed to get some great shots. She is very personable and pleasant which helped us out a great deal since my son is a bit timid with strangers! He was all smiles with her. It was very easy to book appointments online and we received our digital downloads when expected! Very pleased with her skills and service! read more

I think my family probably didn't follow under Jessica's usual clientele. I'm in my mid 20s, I've got a sister who is in her final year of college and parents in their 50s. After looking at Jessica's site, the plethora of baby pictures, cute toddler pics of siblings embracing, new parents gazing adoringly at their new infant... I was a little skeptical about how our photos would come out. This isn't to say that we don't adore each other in our family but it's just not the way we are. My darling mother was adamant about getting some nice professional family portraits done since it was "about time" and almost 20 years since our last one. I think that for what Jessica did with us, it was really the best she and we could do. My parents are not going to do fun laughing candid pictures with a stranger they hardly know. They don't do pictures w/ teeth - actually, there were a few and my mom looked kind of creepy but it gave us all a good laugh. In the hour session we had with Jessica and the many many pictures we received, there were still some good ones despite all the awkwardness. It was fun to try and we loved that Jessica was professional but also casual. She did a great job w/ lighting, finding some good spots and we were pretty satisfied with it overall. We got a digital order of the prints and we're looking forward to finally printing these out to put up on our wall. read more

Jessica did a great job with our family photo shoot -- our family being me, my husband, and our new (and unpredictable) puppy. She used squeakers to catch our pup's attention, which was a huge help. She was relaxed, punctual, and very capable. Our session involved several different scenes and scenarios, resulting in a nice variety of shots. Communicating with Jessica before and after the shoot was easy, as she was very responsive via phone and email. I think Jessica is a really nice person and wonderful photographer who genuinely wants to help people capture memorable personal moments. And most importantly, the photos are beautiful! read more

We had Jessica shoot photos of our three year old son. There is something about photographers that can capture the curiosity and mischief in a 3 year old. And Jessica did that for us. During our shoot she was prompt, professional and engaging. During our hour long session she captured a variety of shots from action to still and I fell in love with every single one. Exactly two weeks to the day of our shoot we received our proofs and were very satisfied with Jessica's work. I would recommend her to any one of my friends and family. read more

We discovered Jessica Doll (yes, that is her real last name) by searching on Google. We trusted out gut instinct after checking out her website and we ended up really happy with her. She was ready to go when we were (nursed a little bit before we started) and she has a natural way with babies. Our little one did not fuss once the entire time. The session didn't feel rushed. We just ended it when we felt we had enough good shots. Her studio is quaint and she has also any hat/blanket combo you can imagine. I perused these Yelp reviews and they ARE NOT representative of our experience. It appears that all the negative reviewers bought the Groupon deal for a 30 minute session. People - you get what you pay for. If you're just paying for 30 minutes, of course you're going to feel rushed. We just got our proofs back and are reviewing them now...so far we're very happy with the Jessica Doll. read more

I found Jessica through Groupon, and am so happy that I checked the deal that day! I bought the package for my son's first year pictures, and first ever professional pictures. Jessica was great! She was very easy to work with, and made me and my son very comfortable. She was able to capture so many different sides of his personality! Jessica is very responsive via email, and has been great to work with. Look forward to working with her again in the future. Only problem now is choosing which pictures to get :) read more

Flawless pictures EVERY time! Jessica never disappoints. She is the only person we trust to capture our most special moments!

You wont find a better child or family photographer. I found Jessica Doll through a Groupon special for a fast mini session and while that shoot was fast, I was amazed with what she was able to do in so little time. I got the most gorgeous & special pictures of my daughter. We loved the pictures so much we decided to make a 2 hour drive to go back again this year (2014) - and booked one of her mini session specials at her website dollstudios.com . Again, amazed at her work. These pictures were just what I hoped for. Soft, beautiful and perfect. They will always be up on the walls in my home. I am so lucky to have found Jessica Doll. If you're looking for a great photographer - look no further. Any negative comments from the Groupon experience you see here should be chalked up to the fact that people got a steal of a deal and expected a two hour photo shoot. What they got was someone overwhelmed by the response trying to make everyone happy. It's not representative of what a real session with her is like. It's relaxed and she knows how to get your kids to respond to her. You will be delighted with the finished product. I can't say enough good things. read more

Worst experience ever!! We purchased a groupon offer to take pics of 3 newly married coupons - Our opportunity to strike fun poses :) but it was a complete waste of time and effort.from start to finish! We make a reservation a month in advance; when we get there she doesnt have any record of us ??? and told us to bugger off as she was too busy. After much haggling, we waited for over half hour before she unapologetically asked us to come in. We told her our intention and expectation from the shoot; but she failed to guide us on how to pose/ favorable angles/ alternatives - infact she couldnt even tell us if we should pose sitting or standing or both!! The edits were to return within 4 weeks; upon checking after 5.5 weeks of no message she returns an email saying she has been busy and it is because of people like us who email her expecting an answer that she is unable to do her work and is back logged!! - WHO SAYS THAT TO A CUSTOMER?? After a total of 8 weeks we receive the edits, where she has chosen close-ups for photos where my husband and I are looking confused/hassled and long shots where we are striking a romantic pose/ looking at each other??? Jessica is arrogant, unapologetic, and extremely uncouth! We did not need to pay money and have a PROFESSIONAL make us look ugly!! I think she is better off clicking baby photos who are naturally cute and easily strike a pose...for anyone else needing help, there are many many photographers out there - Jessica is definitely not it!! read more

Jessica is an amazing photographer. She has a great eye for taking photos that other photographers aspire to. She was very friendly in our session and offers phenomenal printing. read more

Jessica produced beautiful photos of my children. It is no easy feat to photograph an active 3 yr old and 6 mos. old, and she did a fabulous job! Jessica was a pro from start to finish - finding the perfect (yet convenient) outdoor location, photographing my boys, and beautiful editing, which all combined for outstanding photographs! Jessica has a wonderful working style. She was great at reading the personalities of my kids and adaptable to their mood changes during the shoot -- a critical skill for a photographer that works with young children! read more

Jessica shot newborn pics of our 2nd child and we are so happy with everything! She has a way we newborns, our daughter didn't have a single meltdown! Jessica was super sweet, made the shoot go by very smoothly and sent the proofs over in a timely manner. We are so happy with the shots and only wish we knew her when our first born was a newborn! read more

I wonder if Jessica is a little worn out from the great response that she got through Groupon. For someone who focuses on shooting children and families, she did not really seem that interested in engaging my children, or capturing them in their relaxed fun state. The setting was absolutely beautiful, and in the end we got a couple of nice shots from the 1/2 hour. I just wish she would have given the option of combining groupons to extend the session. I feel like in 15 minutes or 1/2 more we would have been much happier. As it stood I felt like she had to be very conscious of the time so that she wouldn't be late for her next client. read more

Jessica really needs to work on her customer skills. She was very rude & lacked direction/management during the shoot. We dont model for a living & hence we were expecting to get some direction from a professional photographer ....As a photographer who has complete control over her picture, focus & lighting, she failed to direct us on how to pose or adjust our hair/makeup/outfit....or even tell us what was meant to be in focus! She promised to process our photos in 4 weeks but instead sent me an email 7 weeks later that read : "Thank you for your patience in this matter. The less time I spend answering e-mails and phone calls, the more time I have to edit and process" After close to 2 months of editing, we got a bunch of just average pictures which could have been been done with our SLR & basic photoshop!!! Wasn't worth an experience! read more

As in previous reviews, I too received the same unprofessional email as other reviewers, "Thank you for your patience in this matter. The less time I spend answering e-mails and phone calls, the more time I have to edit and process" She promised to process our photos in 4 weeks but it has now been 8 weeks and I'm wondering where my proofs are. I was hoping to be able to use the photos for our holiday cards. I wonder if I will even receive my proofs. I understand being busy, but expect this if you plan on using Groupon. Hire someone to help you, even if it's an art college student looking for an internship. That is part of creating a business. At our session, Jessica did seem reserved and quiet and it was awkward at times. She did give some direction of posing, but not much. She was more interested in just getting the job done and getting out of the place. She had another family waiting and just took off with no "Thank you" or "Goodbye". I think if she was to watch other photographers who have been in this business for a long time and see how they interact with clients she could really turn her business around as I'm seeing the same repetitive comments. I just am keeping my fingers crossed that I get my proofs before the year ends. Sad cheeks . . . read more

Jessica is very professional and knows how to catch a great shot. Our two girls are at the age where their smiles on demand are scrunched faces or showing teeth. She was able to catch them in a very natural playful setting and we got some great smiling shots. We were very pleased with our experience. We would hire her again in the future. read more

Jessica recently took photos of our family in a nearby park. Before and during the shoot she was open to our suggestions and requests. She was prompt, professional, pleasant to work with, and she had artistic ideas about composition. The photos we received were very nice, and we were pleased with the experience. read more

Part of me wants to give her more stars because I think she's pretty much killed her business with the whole Groupon-thing, but I kind of feel like 2 stars is pretty generous. I did receive my pictures (had the Groupon deal), and there was one FANTASTIC picture of my son, a few ok pictures, and the rest were nothing special at all. I was very disappointed after I waited almost 2 months. I was sincerely hoping for a wonderful family shot for a Christmas card but it wasn't there. Totally my unphotogenic fault I guess, but after running around my two kids during the shoot my hair was all crazy and it would have been nice to have been told, or something, during the shoot. I understand she was busy, but I also think we were probably one of her last Groupon sessions and at the end of the session she said the photos would be ready in about 2 weeks. If she had said two months I would have been like, fine, two months...that's a long time but at least I would have known. Also, she has an online scheduler and I was trying to book an appointment in the summer and there was practically nothing open and she wasn't taking bookings further out. I don't know if that was why there were so many groupons used at the end because I COULD NOT get an appointment earlier. All in all, just disappointed. I know it was a short session, and I had a groupon deal, but I don't think it was a 'deal' at all. read more

Jessica is a great photographer, and got some great shots of my son and group shots of my family. She has a real eye for framing and good timing to get the right expressions on everyone. I definitely recommend her work! She was very patient during the shoot. read more

We found Jessica through Groupon. I wanted some pictures of my 3 month old and 2.5 yr old together. When we got there she was so RUDE and unprofessional. She didn't even attempt to engage my kids for the pictures and were rushing us through the photo shoot. She told us the pictures would be ready in 10-14 days. After a month we called to see where the pictures were and she yelled at us saying she was too busy and just didn't have time to do them yet and they would be ready in another month. It took her over 2 months to get our pictures to us finally. When we got our pictures they were over exposed and my kids were washed out. I had to photo shop them myself. I would NEVER do business with her or recommend her to anyone. She isn't even worth the 1 star. I wish I could give a negative star. read more

Worst Experience Ever! I would not use her again even if it was for free. Jessica Doll was rude and unprofessional. It amazed me that she had any positive remarks in YELP, although the poor ratings out number the positive which makes sense. Aweful, aweful, aweful. read more

Jessica was very patient and able to keep the attention of our two year old and eight month old. She was super easy to get along with and feel comfortable around. We are very happy with the pictures she took. Thanks so much Jessica! read more

We bought a certificate for a photo session with Jessica through the Groupon promotion. The photography session was a great experience -- very relaxed and easy. We met in the park and Jessica took photos of my family. We received the digital photos when promised. My only criticism is that it doesn't appear that there was much (any?) retouching done of the proofs. I understand the retouching is not usually done until after an order is placed, but I read the Groupon deal to be for retouched digital photos. read more

Doll Studios is my "go to" place when it comes to having my son's milestones pictures taken! We've had his 4 month and one year pictures taken by her. I regret not having got off my lazy postpartum behind to have his newborn pictures taken as well. Oh well, we can do those with our next future child! My son does not like smiling in pictures taken by strangers. He's the type of kid who needs to evaluate his surroundings and inspect everyone around him for hours on end until finally warms up to those he doesn't know. But Jess totally did an amazing job getting some decent and adorable quality shots of my son smiling. That is pretty much impossible with him! She is really genuine with him and you can tell she loves what she does. Like everyone says, she has a lightening fast response time. It literally takes me longer to walk across my hallway than for her to reply to my emails. Even when I email her with my annoying questions during the weirdest hours! read more

Kudos to Jessica Doll! She was able to capture my kids all together beautifully. My 3 kids range in age from 2 months to 5 years so it was no small feat! I am very happy with the experience! read more