It's was nice before they remodeled it to look like a Vape store. The kicker is during the shutdown…read moreto remodel it from warm cozy attractive inviting into a sterile cold unwelcoming space; there was dog/human poop in front of each atm outside on the concrete in which the staff nor the workers remodeling would clean up. Eventually it smeared and hardened, they reopened branch with shorter hours and one less day a week, and told me to get out when I went inside to ask when the crap would be cleaned from the atm area outside as it had been 6 weeks. I walk everywhere so when I get groceries then visit atm at Wells Fargo it's important I don't have poop on ground in front of the 3 atms: finally after 6 months I loaded my wagon with 2 jugs of soapy we water and an old broom. I wheeled it a mile then proceeded to clean and scrub the concrete area infront of the atms and yet again told to leave. I stopped using the middle atm a couple years ago when 2 of 3 twenties I received had blue ink pack dye on them, I immediately tried to resubmit those but the atm assumed I was deposting stolen money despite it coming out the maw of that same atm during the transaction less the a minute before. When that happened it swallowed my debit card and an alert came on screen stating my account of 25+ years would be shutdown yaddayaddayaddaetc. I could go on and on and tell you about the time on Christmas Eve 2019 they transferred total of $3,000 from my account to another Welles fargo account of a non-existent property owner committing a rental scam that ultimately ruined me living situation and family relations who had loaned me the money for the deposit to secure the fake rental. I received absolutely no help in recovering the funds not compassion from branch manager nor worker who didn't transfer to the criminal with Welles fargo account nor corporate. Anytime I ask on phone or in person about this they tell me to go away and call general hep number and when I do they say my account for Dec 23 and Dec 24 2019 doesn't show any transfers to another Welles fargo account from mine. So who has my $3,000 ? I have had to avoid eviction then resign higher rate at the complex I was trying to move out of then because of the missing money and the fact Welles fargo had a criminal use their system for rental fraud. This branch is the only branch open in this area of Long Beach now a days, there were 4 more nearby up until 5 years ago. I could describe the ways and scandals and crimes the company has committed over the years but this is supposed to pertain to reviewing the branch that is awful currently despite being wonderful years ago. Side note: ever notice how if a Western movies had a stagecoach in it, at some point that stagecoach would get robbed? I think of that whenever I see the Welles Fargo stagecoach. Lastly, this branch that left poop smears where customers use ATMs is the same branch that has suckers for customers inside. You'll be standing in a long line waiting to try to talk to a teller who can't hear you behind thick barrier whilst choosing which sucker you prefer, I don't think it's coincidence this branch has chosen Dum Dums for us to suck on. The security guard lady is really nice and communicative, which is amazing because they give her nothing to sit on during her long shifts after many years.