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    DolEx Dollar Express

    1.0 (1 review)
    Closed 8:00 am - 7:30 pm

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    Wells Fargo Bank - They remodeled in here

    Wells Fargo Bank

    (49 reviews)

    It's was nice before they remodeled it to look like a Vape store. The kicker is during the shutdown…read moreto remodel it from warm cozy attractive inviting into a sterile cold unwelcoming space; there was dog/human poop in front of each atm outside on the concrete in which the staff nor the workers remodeling would clean up. Eventually it smeared and hardened, they reopened branch with shorter hours and one less day a week, and told me to get out when I went inside to ask when the crap would be cleaned from the atm area outside as it had been 6 weeks. I walk everywhere so when I get groceries then visit atm at Wells Fargo it's important I don't have poop on ground in front of the 3 atms: finally after 6 months I loaded my wagon with 2 jugs of soapy we water and an old broom. I wheeled it a mile then proceeded to clean and scrub the concrete area infront of the atms and yet again told to leave. I stopped using the middle atm a couple years ago when 2 of 3 twenties I received had blue ink pack dye on them, I immediately tried to resubmit those but the atm assumed I was deposting stolen money despite it coming out the maw of that same atm during the transaction less the a minute before. When that happened it swallowed my debit card and an alert came on screen stating my account of 25+ years would be shutdown yaddayaddayaddaetc. I could go on and on and tell you about the time on Christmas Eve 2019 they transferred total of $3,000 from my account to another Welles fargo account of a non-existent property owner committing a rental scam that ultimately ruined me living situation and family relations who had loaned me the money for the deposit to secure the fake rental. I received absolutely no help in recovering the funds not compassion from branch manager nor worker who didn't transfer to the criminal with Welles fargo account nor corporate. Anytime I ask on phone or in person about this they tell me to go away and call general hep number and when I do they say my account for Dec 23 and Dec 24 2019 doesn't show any transfers to another Welles fargo account from mine. So who has my $3,000 ? I have had to avoid eviction then resign higher rate at the complex I was trying to move out of then because of the missing money and the fact Welles fargo had a criminal use their system for rental fraud. This branch is the only branch open in this area of Long Beach now a days, there were 4 more nearby up until 5 years ago. I could describe the ways and scandals and crimes the company has committed over the years but this is supposed to pertain to reviewing the branch that is awful currently despite being wonderful years ago. Side note: ever notice how if a Western movies had a stagecoach in it, at some point that stagecoach would get robbed? I think of that whenever I see the Welles Fargo stagecoach. Lastly, this branch that left poop smears where customers use ATMs is the same branch that has suckers for customers inside. You'll be standing in a long line waiting to try to talk to a teller who can't hear you behind thick barrier whilst choosing which sucker you prefer, I don't think it's coincidence this branch has chosen Dum Dums for us to suck on. The security guard lady is really nice and communicative, which is amazing because they give her nothing to sit on during her long shifts after many years.

    Now this is going to be a toss up it's a bank. Do you need a bank? I thought I did years ago but…read morethen I got in on a credit union and have had it for years. I have tried over the years to have my family walk away from Wells Fargo with the fact they can join through my membership. Unfortunately they have eye boogers and I just can't get them to clean their eyes. I started with Washington neutral that then because wa-my and then chance. I loved there last name last as you would have to chase them around to find out what they were doing with my money oh my I have hit a side note Chase, Wells Fargo and any bank is a joke no matter how nice the people that help you. Credit union for the people. You guys were nice and helpful though.

    Farmers & Merchants Bank

    Farmers & Merchants Bank

    (21 reviews)

    02/27/25 Great…read morecustomer service as always. Unfortunately, restrooms are no longer available for patrons/ customers. There's an Ihop nearby (needs keypad access), you might able to use it.

    I'm writing this review because of my most recent experience this year with Farmers and Merchants…read moreand how it relates to another review I wrote today because I believe the two events are connected. On 03.04.2022, I opened my account with Ivannia Parades and advised her that I was unemployed at the moment, however I would be most likely transferring money from one bank to another via cash or checking. For whatever reason Ms. Parades only heard that I would be depositing cash and immediately ran over to her supervisor to tell them. At the time, I wasn't sure what exactly the problem was because I belonged to Farmers and Merchants a year earlier and I thought we were going to be moving out of the area so I closed it. We didn't move so I decided to reopen it that day but I didn't realize the treatment that Ms. Parades and theatrics that were going to take place. While she was speaking to her supervisor about opening my account, both her and the supervisor kept looking at me suspiciously making feel uncomfortable. It was like it was intentional because they could see me looking back at them with bewilderment. I'm not sure how many times they looked back at me, but it felt like it was enough to make me feel like I wasn't supposed to be there. Finally after she finished speaking with him she walked back over to her chair came, sat down and was looking at her computer. I had to ask is everything okay will I be able to open an account or not? Having to ask if everything is okay is their something wrong and being initially treated like this no one should have to experience this. She said I don't know yet and I asked what's wrong, is it because I said I will be either depositing the money cash or check? Then she responded you said only cash? I said to her that if I was depositing cash and it's from another bank or if I deposit a cashiers check what's wrong with that? She said it's because you're unemployed and depositing cash. I can understand that the banks have to be careful about it, but her attitude and frank disdain for me was so unprofessional. Before she got a clear picture of the story or asked me any other questions she ran over to report me like I had already committed a crime. I'm glad my account is closed now, because frankly they treated disrespectful and like I was a criminal (Yvonne and her supervisor) and didn't give me a chance to explain that a direct deposit was already going to another bank for my wife and that we were just using this account to keep better record of certain bills we wanted to pay with them since I was a past member and I liked their bank at that time. I'm very concerned that her over zealousness to advise her supervisor the moment she heard cash has lead to other unfortunate experiences in my life over the past few years causing an unnecessary problems with other financial institutions. At the time I didn't think anything of it because they opened the account anyway, however after closing it (please see my other review) and how I was treated when I closed it it appears something else was going on or maybe it was just bad luck that these individuals happened to be the ones assisting me on those days.

    DolEx Dollar Express - installmentloans - Updated July 2026

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