Must be the biggest pet supply store in north London. Very reasonable prices and massive selection…read moremake it worth the trip to this fairly remote place.

Hi, what a shop ! friendly staff and a huge range of animals for such a small establishment…read more Everything from Mice to Chinchillas. Guppies to Koi carp, Iguanas to Bearded Dragons. This place is like a zoo !!!. Easy parking and loads of takeaways just nearby. Nice place to visit even if you dont buy and the staff are happy for you to just look around. Who needs a supermarket '!!!!

This shop is a bit like the tardis in doctor who. Loads of animals fish and reptiles and a great…read moreplace to visit if you just happen to have stopped off for a burger in the McDonalds opposite. Friendly welcoming staff always ready to chat.

I was having a rather dull day feeling a bit unfabulous even though I had mixed my Nars "Fire Down…read moreBelow" and with "Flamenco". I needed food for Scaly and I've been looking around the Enfield region recently so I decided to take the bus to Winchmore Hill. Tara's friend who works for Tara 2 days a week immediately struck up a conversation with me about my 1920's cigarette holder (sans cig) and about her daughter being a fashion designer etc. Good Times. I found some food for SBFS and it was a bit expensive (2.75) but quite fruity so I thought "why not?". They had a nice selection of cuttle bones and bird toys including a wooden swing for 6.99. There is dog and cat food here and the smattering of other animal food as well. Tara's friend complained about handling the stinky rawhide bits of pig ears and things. I felt grossed out given my dietary habits.. but hey I'm not a dog. I do own a collar but that's a different matter all together.

We have been using Elmtree Doggy Daycare for a number of months now. Our dog Stella loves going…read morethere and comes back happy and ready for her evening nap. All of the team at Elmtree Doggy Daycare (a special shoutout to the young man who picks up Stella and brings her home) are wonderful and very loving with the animals in their care.

I've just picked up my doggy after her two week stay at Elmtree…read more My dog is a nervous one at best and with her slightly neurotic tendencies I was looking for somewhere for her to go that was a bit more than the norm. She usually stays with my in-laws, but they were also galavanting, so I had to find another option. After some research online I found Elmtree. I went over all the reviews I could find and couldn't find anyone with a negative word to say about them. Unfortunately I wasn't able to check out the place before hand, so I was going wholly on these reviews. The run up to her stay was very smooth. They answered all my emailed questions efficiently and kindly. I changed my mind about a few things and they were very accommodating. I was planning on getting her picked up and dropped off, but when the invoice came it was £72 each way and I decided that was just too much on top of everything else. We dropped her off the morning that we flew, it was a particularly hot and sweaty day and we'd got lost trying to find the place. Thanks, Google Maps. (Don't walk through the cemetery, unless you know where the gap in the wall is.) I was a bit stressed because of the heat and the impending 'leaving my dog with strangers.' When we arrived the lady at the front desk was awesome; very friendly and welcoming. She called through for someone to come and get my dog once all the incidentals had been looked at, like her vaccinations card and they also asked whether she'd been spayed. Then a lady came and got her. That was pretty much it and I have to admit, I was a little bit ..well I think shocked is too dramatic a word to use, but.. for want of a better one... I had arrived early hoping to get a look at where my dog was going to stay and she what she would be up to, I thought that seeing as they allowed people to drop in that it wouldn't be a problem. When I asked the lady if I could come too, she said that it wasn't really convenient and started to walk away with my doggy. I started to cry and was like.. can I just say good bye to which, of course, the lady happily stopped and I gave my doggy a hug before she was taken down the corridor. When I came to pick her up there was a similar situation. The lady came and dropped her off and was lovely enough, but I think had I not probed for questions about how my dog had been during her stay then I don't think I would have had any feedback on the last two weeks and that kinda aggrieved me somewhat. I *know* that I'm an oversensitive pet owner (this is my first dog,) but I think that probably comes as standard for someone who forks out over £500 for their pet to be boarded over two weeks. When I first left her with my in-laws I had written four sides of A4 for them to be aware of all her little idiosyncrasies - so yeah - a little overboard, I know - but I felt that Elmtree knew nothing of the dog they had just taken to look after. I know that this is what they do, so they have experience of all kinds of doggy behaviours, so perhaps it's not really for their info, but just perhaps more from the owner. My friend's dog goes somewhere similar on a day basis when she can't work from home and at the end of the day she receives a little card to say what her dog had been up to what she had eaten, etc. It's the personal touches that make it - especially for this neurotic dog owner. The only other thing I feel I should mention is that my dog is quite a bit thinner on her return. As to how grams I'm not sure at the moment, but she is visibly more boney than she was when she went in. I know for a fact that she was fed a lot because the lady who dropped her off remarked on how much she ate - so I think that it probably has a lot more to do with the constant play with other puppies for two weeks, but it's so noticeable I thought it was worth a mention. Overall I am happy with my dog's stay at this place and now that she's been there and returned a happy looking chappy, I would happily board her there again. I think there is a good chance that I turned up at too busy a time, but if you're hella neurotic like me be prepared to probe a bit to find out the information that you want.

VERY BAD we purchased 2 canaries for the sum of £150 on sun 19/03/2017 on wednesday 22/23/17 they…read morehad both died we notified the shop and were told they would only refund £75 if we spent a further £150 on replacement birds when asked if he would provide replacement birds up to the value of £75 we were told not unless we paid 50% as we understand it this is contary to the sale of goods act 1979 and the consumer rights act of 2015 the management told us that as the birds were alive when they left the store they are not responsable, so the upshot is in their eyes you buy birds and if they die it is your problem not theirs we are currently pursuing legal action against the shop and lodging complaints with Enfield council Enfield trading standards and defra