1. Dogs Deserve Better

0

,

Cancel

Open app

Search

Dogs Deserve Better

5.0 (2 reviews)

Dogs Deserve Better Photos

You might also consider

Recommended Reviews - Dogs Deserve Better

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration
Photo of Elsie L.
12
62
33

16 years ago

Helpful 2
Thanks 0
Love this 1
Oh no 1

16 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 1

Ask the Community - Dogs Deserve Better

You might also consider

Verify this business for free

People searched for Animal Shelters 1,924 times last month within 15 miles of this business.

Verify this business

Bradshaw Animal Shelter - New home

Bradshaw Animal Shelter

(239 reviews)

I don't believe in giving shelters zero stars unless they truly deserve it. It is not an easy job…read moreto do. But today made me tempted to submit a zero star review. I had the intention of adopting a dog today which I saw on the website. It didn't say on the website that he was neutered YESTERDAY. I visited the dog in person without knowing that and loved how sweet he was and we bonded instantly. When I committed to taking him home I wasn't aware he was JUST neutered. I thought maybe it was recent but not yesterday. I had already agreed to taking him home though, and I felt bad that he just had surgery and was in the shelter. Very sweet love bug but I also cannot commit to all of the long list of after care requirements of the surgery when it is that new and I didn't know what I was getting myself into fully. They didn't even give him his medication for the day when I picked him up around 1:30 pm. I forgot the medication there and no one called me to let me know. It's so hard to reach the staff members. The voicemail boxes are full, no one answers and there is no general number to the shelter where you can speak to someone. I didn't get a cone and they only offered medication for like a day. Not only that, the dog had a lot of separation anxiety that was making me anxious. I didn't want to say that because I didn't want to hurt the dog's chances of adoption asap. I was not prepared to deal with that much anxiety post surgery either. I had the dog for maybe 4 hours. He had time away from the shelter, had treats, was cuddled, and I even bought him a cute collar that made him look so handsome. When I dropped the dog off, one officer treated me like I've had the dog his whole life and like I was abandoning him, and made me feel really uncomfortable and guilty. She said, "go up to the counter and tell them exactly the reason you told me for returning him", reprimanding me. At least I brought the dog back before he got extremely attached which was happening quickly and I only had the dog for a few hours??? And the way she tried to shame me in front of the other staff was totally uncalled for and inappropriate for the situation. I help this shelter any time I can and to treat me like a piece of crap that was abandoning a dog was not cool.

The latest video on Facebook with the ghosts in the truck is so stooopid I had to come here to…read moreleave a bad review for the shelter because of it. Who thought that up? They need to be punished.

Happy Tails Pet Sanctuary - Staff needs D.E.I. training. Privileged, Biased, and dishonest.

Happy Tails Pet Sanctuary

(127 reviews)

East Sacramento

The new love in our lives Roxie Absolutely recommend this…read morelove shack for a kitty a new family member Love her so much

I visited this establishment today with my sister, who has a severe disability and has been coming…read morehere more than twice a week for quite some time to spend time with the cats. She absolutely loves this place and has spoken so highly of it that I was excited to visit myself, as I have been wanting to adopt a cat. My sister is a huge animal lover. We grew up with dogs, currently have two dogs in our family, and one of them was adopted from a shelter. She also loves volunteering and supporting local businesses. This place has been somewhere she genuinely enjoys visiting. When we arrived today, there were no staff members around, but my sister knew her way around because she visits so frequently. While my sister and I were petting a cat in the office, we came out and overheard an older woman speaking to my sister's supportive living caregiver, stating that my sister was banned from the establishment. The way this situation was handled was completely unacceptable. Rather than speaking privately with the caregiver, this employee chose to discuss a serious accusation in a public area, directly in front of my sister, who was clearly confused and upset by what was happening. The employee accused my sister of abusing the cats, which is an extremely serious allegation. My sister immediately apologized and became visibly distressed because this is one of her favorite places to visit. We asked to speak with someone in a higher position to better understand what had happened. When the employee eventually came out with another staff member at the front desk, we were told that during my sister's previous visit on Saturday, she had allegedly been aggressive with a cat. We were then told to leave, without being given a meaningful opportunity to discuss the situation, understand the concerns, or explain anything from our perspective. We were treated as though we had done something criminal rather than as people trying to understand a serious situation. At one point, we were told, and I quote, "It has nothing to do with her disability." However, the way this situation was communicated and handled raises very real concerns about disability awareness, staff training, and how individuals with disabilities are treated at this establishment. If staff observed behavior that they believed was inappropriate around an animal, they could have calmly explained the concern, provided guidance on how to interact safely with the cats, and worked with her caregiver to ensure future visits were appropriate. Instead, the response was to ban her and dismiss our attempts to understand what had happened. My sister explained that she had taken a break from petting the cat, but that the cat appeared scared when they entered the room. I cannot independently verify everything that happened during the previous visit, but that is precisely why a respectful conversation would have been appropriate. I also found it concerning that there were no staff members visibly present when we arrived today and that visitors appeared able to walk into different rooms without supervision. If proper animal handling and visitor supervision are priorities, there should be clear expectations and staff available to communicate them. My biggest issue is not simply that my sister was banned. It is how the entire situation was handled. Animal welfare is important, and staff absolutely have a responsibility to protect the cats. However, that responsibility does not excuse publicly humiliating a visitor, making serious accusations without a respectful discussion, or failing to communicate concerns appropriately with a person who has a disability and their caregiver. Instead of immediately resorting to a permanent ban, why not explain the proper way to pet and interact with the cats? Why not work with the caregiver to help ensure that everyone can have a safe and positive experience? If there was a genuine concern about a cat's safety, it could have been addressed in a way that was both firm and compassionate. My sister deserves to be treated with dignity and respect, just like any other visitor. She should not leave a place she loves feeling confused, ashamed, and heartbroken because of the way staff chose to handle a situation. Based on this experience, I would not recommend this establishment to people looking to adopt a cat or spend time with animals, particularly families concerned about how visitors with disabilities or special needs may be treated. I would also be hesitant to support a business whose staff demonstrated so little compassion and professionalism in handling such a sensitive situation. I sincerely hope management takes this feedback seriously, reviews how this incident was handled, and considers how staff can better communicate with visitors with disabilities and their caregivers in the future. Protecting animals and treating people with dignity should not be mutually exclusive.

Sacramento SPCA

Sacramento SPCA

(319 reviews)

So, unfortunately, my dog got attacked on Monday, and because SPCA was closed that day, I wasn't…read moreable to get him evaluated until the next day. But I will say, I'm really glad we were able to get him seen because the experience was honestly amazing. The exam fee was only $30. And let me tell you--here in Sacramento, you don't usually hear $30 when it comes to getting your pet evaluated. You're hearing prices like $176, $186, or even $210 just for an exam. So, $30? That was definitely affordable for us. You do have to pay ahead of time to secure your appointment, so keep that in mind. We got there pretty early, so we waited a few minutes and filled out some paperwork before my pup was seen. They evaluated him, and thankfully, he looked really healthy overall. They ended up charging us around $130 for the additional treatment, which included sedation, cleaning his wound, an injection, X-rays, and checking to see exactly what was going on with his injury. After everything was done, we were able to pick him up, and they went over the charges with us after the visit. I will say, they mentioned that they weren't fully open to the public just yet, but from my experience, it seemed like they were currently accepting appointments. So, if you're planning on taking your pup there, I would definitely recommend calling ahead to make sure they're accepting appointments and to save yourself some time. They also provide vaccinations, adoption services, and behavioral training for dogs, so they offer quite a few different services for the community. Overall, I have to say this has been one of the best customer-service experiences I've had so far here in Sacramento. Everyone was helpful, the process was straightforward, and most importantly, my pup was taken care of. If you're in the Sacramento area and looking for affordable services for your pet, I definitely recommend checking them out!

The kittens here are adorable, and I have to give a huge shoutout to the volunteers--they were…read moreincredibly kind, patient, and helpful. Unfortunately, our experience with the staff was very different. We spent about 4 hours here because we originally came hoping to adopt a Scottish Fold. Unfortunately, we ended up being just two people away from getting one, which was disappointing, but of course we understand that there are many people looking to adopt. What was more frustrating was the overall experience with the front office staff. When we asked questions, they often seemed annoyed or dismissive, which made an already long and stressful process even more difficult. We never felt particularly welcomed or like our questions were appreciated. We also briefly went over to the dog side and had to leave almost immediately because of the strong smell of urine, feces, and vomit. I understand that animal shelters are difficult environments to keep perfectly clean, but the odor was overwhelming. The volunteers really were the bright spot--they were genuinely kind and compassionate. I just wish the same level of warmth and customer service extended to the staff. Overall, I personally prefer the Elk Grove Animal Shelter, where we've had a much more positive experience.

Sacramento Independent Animal Rescuers - Boomer, adopted through SIAR, and Yelper Moe H.

Sacramento Independent Animal Rescuers

(12 reviews)

Downtown

There are no words to express how grateful I am to SIAR…read more My boyfriend and I purchased two 4.5 month old puppies from Craigslist (Please learn from my story and don't make the same mistake). Immediately after we brought them home, one of our puppies was getting sick. We took him into the vet and we were told our pup had parvo. If you are not familiar with parvo, it is an extremely contagious and deadly virus that kills most puppies within 72 hours. There is no cure. The puppies had not been vaccinated before we got them and had been exposed at the residence we purchased them from. Our first puppy, Havoc, fought the parvo for 5 days at home. We'd been giving him subcutaneous fluids 3 times a day, a shot to help prevent him from vomiting, and two oral medications. He still drank a little water on his own, but refused to eat anything. I'd been syringing him pedialite and giving him some high calorie/nutrient dog food gel to try and keep him going. The poor guy lost at least 10 pounds in those 5 days. When our second puppy, Chaos, started refusing food and getting sick, we knew we were in trouble. The amount of money we spent on one sick pup in less then a week was way more than anything we could've ever anticipated.. and we couldn't afford to take care of two. We desperately searched around for options. I was horrified to learn that shelters in our area aren't accepting surrenders because they're so full, and many parvo dogs are euthanized right in the parking lot because parvo is so contagious and deadly. I called and emailed every rescue I found online. Throughout the day Havoc crashed hard. His legs gave out and he was dead weight in my arms as I tried to keep some fluids in him with the IV bag. Right when we needed someone the most, a woman who works with SIAR named Mary called me and told me she lost a puppy to parvo and she wanted to help us with our two boys. She were beside ourselves. We rushed to her vet and dropped them off right away. Unfortunately even with hospitalization, Havoc passed. Chaos seems to be responding to treatment, but even to this day (almost a week later) he is still fighting. This whole experience has been heartbreaking. We didn't even have our pups for a week and we did everything we possibly could think of.. but parvo is such a nasty virus with no cure. I am so thankful to the stranger who agreed to take my boys and pay for extremely costly treatments knowing that they still might not be enough to save them. Thank you for stepping in where we couldn't to help give them another chance at life. The volunteers at SIAR are true animals lovers and exceptional human beings. I've learned a little more about their rescue since surrendering my puppies to them and they take on a lot of really sick dogs. They do not have a shelter, so their entire rescue is a network of volunteers who foster in their homes. The love and care that these volunteers give to these guys is amazing. Please adopt from and donate to SIAR, who put so much into making sure dogs get another chance.

Clear clarity in their website I found the organization through the Internet and found that I was…read moreable to identify a pug. I wanted to adopt.

Recycled Pets NorCal

Recycled Pets NorCal

(53 reviews)

Midtown

After losing our Bernese Mountain Dog to cancer two years earlier, we were ready to embark on…read morebringing home another "big" dog into our homes and hearts. We had applied with multiple rescues across Sacramento, but many were non-respondent or had old legacy listings for dogs that were no longer available. When we saw "Fuggle" pop up on AdoptAPet.com one morning, I knew I had to put in an application for our family, despite feeling hopeless that it would not go anywhere. The application was quite thorough, but was quite similar to those we'd filled out for our Berner. I received an auto-reply stating they would reach back within a week, and lo and behold 7 days later, I received the happiest news and sweetest email, "I am happy to tell you that we have selected you for my favorite puppy! He really is the cutest.  What is your schedule like? I am hoping to do homechecks this week and then have the puppies picked up from the adoption event this weekend.  Just to make it easier for us to get it done :)" We quickly got in touch for a homecheck after work one day, were officially approved and were able to take "Fuggle" home just 13 days after submitting our application. The adoption process was so incredibly smooth and easy, and everyone at Recycled Pets was incredibly nice and professional, from the home visit, to the foster parents, to the adoption day. We've since attended a puppy reunion with his litter, and have joined a wonderful online community that celebrates everyone's extra-special love for their Recycled Pet. I'm so happy that Recycled Pets helped us find "Fuggle" but just as happy that we have such a caring and loving rescue organization here in Sacramento.

How unfortunate to see political photos on their banner. I hope they see that this could damage…read moretheir ability to gain support and raise funds for their organization. Since they say they don't have anything political displayed, I'm going to post this screenshot. If they didn't put those images there, they can take this opportunity to fix that.

Dogs Deserve Better - animalshelters - Updated October 2026

Loading...
Loading...
Loading...