Alana is fantastic with the dogs, knows how to allow them to play while ensuring they don't take it…read moretoo far, and has excellent awareness of what's going on with each dog all the time. The daycare is inexpensive, and she will even give tips on how to better work with your own dog if you ask nicely. She and Oz are an absolute treat, great people, and the opportunity they give for dogs to just be dogs is wonderful. Bring your pup by, let em frolick and play, and take em home tired and exhausted.

My dog enjoys it here and I love bringing him in. The owners are attentive and gives us updates my…read moreboy's day when we pick him up. They keep us updated on their feeding and toilet time. They're kind but also take-no-crap kinda poeple. Which I like, especially as someone caring for my dog, I want to make sure he's taken care of and protected. They also take photos and videos of the morning and afternoon crews that I love watching. The daycare dog Gus is super friendly and chill and loves to greet and welcome all the humans. Street parking is limited but I always manage to find a spot during drop off and pick up. Highly recommend.

Love Zoomies and the staff. My dog gets super excited to have her day at Zoomies. They also carry a…read morefull line of toys, games, and food for your pampered pooch. Need some training or agility? They've got you covered. Have a big dog that needs a bubble bath? They've got extra large wash basins to suds up your pooch The facility is clean (she never comes home smelling like dog) and she's always exhausted after a good day of play. I also love how they post pictures on their Facebook page of the day your dog had... now if they could only get that live video stream set up...!

My finance and I called Zoomies inquiring about their overnight boarding services. Everything…read moreseemed okay when we booked a night for our two dogs on Dec 31st for Jan 2nd. Later that evening on Dec 31st around 7 pm we received a call from Zoomies and were asked to bring our dogs in for a trial visit before they stayed overnight. We were asked to bring our dogs in at 630 am to 1130 am on Jan 2 even though we needed boarding services that same day at 1 pm. Today (Jan 1) I called the company and requested for a trial visit for today as we needed to know if they were able to board our dogs for Jan 2. Sammy the individual working called her boss and asked if we could come in today and we were appreciative of that as they were technically only open for the dogs that were already being boarded overnight and not for daycare. When I arrived at Zoomies with my 2 dogs I was then informed there would be a charge of $27 per dog for a full day visit. I was surprised and disappointed as this was never explained to us previously (the additional charges) and the charges were first mentioned when I was at the business with my 2 dogs ready to drop them off. I spoke to the owner Craig and informed him of all that had occurred and he said he would talk to his staff and offered his apologies. He stuck by the daycare rate and offered me no other options. Craig even informed me the overnight boarding option was new as of Dec 2014 and was for dogs that had already had a daycare visit. This was surprising for me to hear as this had not been mentioned on Dec 31st when we initially booked their services. I was unaware of the requirements for a overnight stay (i.e. the additional cost for a daycare visit). There was a huge barrier in communication here as well as poor customer service! We are extremely disappointed as we feel there were no other options made available to us as potential customers!

I just put my dog, Bella, in boarding for 3 nights at the North Van location. The staff posted…read morevideos daily to their YouTube channel, along with pictures on their Instagram. I'm addition to that, I got the room with the camera as this was the first time leaving my puppy (6 month old) on an overnight stay. The staff were absolutely amazing in answering all of my emails/check ins to ensure Bella was okay. They reassured me with videos and photos that she was doing well. My sister went to go pick Bella up since my flight was delayed, and Bella didn't want to leave! Rather than going to my sister (who she knows and sees almost every day), Bella ran back to the Jet Pet staff because she didn't want to leave! I'm so grateful and appreciative for everyone that works here for the efforts they all made to ensure Bella was comfortable during her stay! She can't wait to go back!!!

My dog Luna stayed there a few times when we traveled to Brazil. It's for long periods of time and…read moreit's a safe environment and they take great care of the pets.

I can't say enough about this place. My fur babies can't get out of the truck fast enough to get…read moreinside and start their day. The staff is amazing, caring and reliable. It says a lot about this daycare when my pups get home eat and sleep through the night. Lots of exercise and lovin at this Doggy Day care. Big thank you to all the staff and special shout out to Kiersten Harrison who told me about Playful Pups Daycare. We decided to move the pups out of their current Daycare and place them here!! So glad I did ... we never worry about them. Thanks for all the great pics of the pups during the day ... these guy's go beyond the call! Keep up the great work!

This place is run by inexperienced teenagers earning minimum wage. Try parking outside when they do…read morenot know you are there and all you hear is yelling at the dogs. Managed poorly; too bad the dogs can't talk. Don't be fooled.

Love going here almost as much as the small dogs...they drag their owners in every day. Owners have…read moreto change driving directions if they are having a day off as their pets start getting excited if they drive past! Jo and Dean have a special way with their dogs. Dental treatments and massage therapy are available and grooming is to be offered soon.

I've dropped off my little doggo here a few times. Living in port moody there's a tonne of places…read morewhere you can drop your dog off. There's not a lot where they specialize in small dogs He's very anti social, but gets along better with dogs his size. I love love how they try to get my dog going with the other dogs. I love the energy Dan and Jo has for all these little small dogs. Very open people, initially while my Fiance and I were asking around the doggy day cares in the area; Dan openly said go to other businesses talk to them and let them know why we went with them. Not very many businesses ask why I took my business else where. The rates for doggy day care seem to be in the same range as the other locations. The play area is a bit small, however I don't mind it. It forces the dogs to socialize with one another.

OUR DOG WAS ATTACKED AND SEROUSLY INJURED UNDER THEIR CARE. AND A POTENTIALLY DANGEROUS DOG ALLOWED…read moreTO RETURN!! Our sweet, calm husky was attacked without provocation and severely injured by another dog at Dogtown by Dog taxi Daycare two weeks ago. She's almost toothless so she couldn't even defend herself. We have been trying to reach a resolution with them but they are refusing to provide us with details on the attack. They will not pass on the bill to the other owners and are only offering partial credit for future services. But since the other dog is still attending daycare, we feel like we can't trust them anymore to keep our dogs safe. If it wasn't for our dog's size and thick fur, the bite could have been fatal. A smaller, shorter haired dog would have had their throat ripped open completely. We have been asking them to at least let us know a description of the dog so we can avoid them in the neighborhood, prevent another dog from potentially being killed and get the medical costs ($1100) covered as well as a refund for the prepaid passes ($1600) we have with the daycare. All they can tell us is that a person unaffiliated with the daycare attempted to enter their private outdoor park and that agitated the dogs. Our dog was resting, lying on the ground and minding her own business when the other dog snapped and went after her. They say it was misplaced aggression and over excitement so she became the victim just because she was the closest. The dogs had previously met and interacted with no problems. They say that the other dog is in private training, will be kept separate if we send ours back but is still placed in a smaller group of dogs at the daycare. What's the point of an interview and screening if a potentially dangerous dog with a bite history is still allowed to attend? It could have been much worse consequences if that aggression was directed at a small dog or a child. At the first call, the daycare told us we needed to pick up our dog ASAP but downplayed the severity, saying it broke skin but she'd be alright. We got the call at 3:30 picked her up at 4 after they had cleaned up some of the blood. By the time we could get her seen by the vet at 4:30/5 pm until they could take her in at 5:30, she was still bleeding all over the floor. They got her into surgery and shaved the area to see the full extent of the bite. It required a number of stitches and was about 5 cm wide. It was a deep puncture that the vet said ruptured the muscle on her neck. Our other dog witnessed the attack and he has been shaken up ever since. Both dogs are still traumatized and now quite reactive to other dogs, something that was never an issue previously.

tldr: Contact the city about cases of incident from this place before you sign up…read more It's been just a bit over a year since our dog was attacked at this facility and since no real resolution was made I thought it was best to post my experience. Our husky was attacked while at daycare in this facility, she had been sleeping in the outdoor space and another dog freaked out when a person entered and decided to attack. This resulted in our husky requiring sedation and multiple stitches as the other dog went for her neck. After the incident, we tried to get in contact with a manager or higher-level employee to see what was going to be done moving forward. What we requested was to ensure the other dog was removed from daycare and to pass along the medical bill to the other owner. The waiver signed explicitly says that you are responsible for the medical cost if your dog hurts another, so this seemed fair. We were informed that the aggressive dog was not being removed, so we told them we were not comfortable keeping ours there and would like a refund for our existing passes. Regarding the medical bills, and refunds every person we talked to said we'd have to talk to a manager. We called and emailed over a dozen times for a month. Every time we got a hold of someone they said no manager was available, but that we would receive a callback. We would then wait 3 or 4 days but would never hear back. Finally, we made a post within some of the community Facebook groups and review sites warning other owners that the aggressive dog remained at the facility. We also informed animal control that an aggressive dog was being permitted to stay within the daycare service. Within a day the owner finally called us, we went back and forth about how we felt it was reasonable to pass on the medical bill. The owner did not care about our requests or how our dog was doing and was only concerned about the reviews. He then blamed our dog saying it was her fault she was attacked because she was a husky and that we shouldn't have taken her to the vet. Finally, we came to an agreement that they would sell the other owner discounted services and provide us with the money for the medical bills. They still refused to refund our passes or to remove the aggressive dog, but it was a step. A month after this, they finally provided us with a third of the money. They continuously harassed us about the reviews and promised the money was coming. When the review was not removed they cut contact and we never received the rest of the medical bills or a refund for the passes. After all this, we continued contact with animal control as they were working to see if anything could be done. We found out from them that this facility has a history of poor management. Including a dog fatality due to heatstroke, and leaving dogs in boarding alone overnight, which resulted in neighbours having to rush in and free dogs during a fire. We also found out that the same aggressive dog that had attacked ours ended up attacking another at the facility about a month later. Since the facility knew it was an aggressive dog and opted to allow it to stay the city has now decided to move forward with a more serious case. If you are thinking about putting your dog in this facility, DON'T. Even if you believe I am biased (which I am) I implore you to reach out to the city and inquire about their cases pass and active.

We had a last minute invitation to go kayaking on Bowen Island with our friends. So we asked the…read moreB.I. Kayak company if they could recommend a place to take our dog on the island and they said hands down "The Dog Ranch". I called and the ranch was closed on Friday night but Cam returned my call and happily said he would take our dog the next day. From that moment forward I was greeted with friendly, professional service. When we arrived our 10 month old puppy happily followed Cam behind the gate which showed us she felt safe there and trusted Cam. The facility looked amazing from what we could see and we felt very confident that this was a dog haven! At the end of the day we were rushed to get back to the ranch and noticed there was a Dog Ranch van that said shuttle services on it and I thought perhaps I could request a shuttle to the ferry for our puppy and Cam was amazing again and said "No problem I'm on my way there already" Our puppy was so relaxed and content when he dropped her off. This was her first "kennel" experience and if we lived closer I wouldn't hesitate to bring her back. Great Work, Great Place , Great people!!! Thank you so much Dog Ranch :)

Our Terrier loves it here. Every time he comes back he looks happy and exhausted. A side effect of…read morea life lived in the wilderness of the ranch. He even cried once as when the shuttle driver said good-bye. That's a good sign, so Bowen Island is naturally our go-to dog sitting solution for whenever we head out of town. The shuttle service is super convenient (now Monday to Friday), especially when you factor in the cost of taking the ferry to Bowen Island to drop your pup off. We picked out dog up once and it ended up costing more than the shuttle. Here's the kicker... it's comparably priced to boarding your dog in the city. Only here they get to run around in the country all day. Check out their Facebook page too. They'll often post picts of your dog their their time at the ranch, which is nice if you want to see what kind of trouble they're getting into while you're on vacation. https://www.facebook.com/BowenIslandDogRanch?sk=info

I was happy to find a groomer that takes cats. And the staff is very friendly, warm and…read moreprofessional. As my Picasso is a very shy cat, I loved that cats and dogs have different days. That hair cut was beautifully done. I will come back. Highly recommended.

I am always satisfied when I take my 2 pups there. Friendly staff. Good cut. Convenient parking.read more