I won't review as such, I'll simply write down what happened and let you make your mind up for yourselves.
I got a next day appointment with the explanation that there was no longer a six month waiting list since lots of his dogs had died.
I enquired as to the £50.00 fee. "Hand stripping, nail clipping and ear cleaning". I asked him not to scalp the dog with the understanding that he shouldn't be left bare.
My partner picked up the dog unaware of our conversation. Very little had been taken off and the nails hadn't been touched. "The nails probably didn't need done and you asked me not to scalp him, he's been nurtured so that's probably why the process wasn't so effective, if you want more work done, you'll have to pay me for my time"
I was initially very chuffed to get appointment with such a well regarded groomer but have been left very disappointed and £50.00 out of pocket. My regular groomer is back from maternity next month, thank goodness. read more