Emily has been walking my dog Lily for a few months now. She's always on time & very pleasant. She…read morealso wipes Lily's paws & bum when our walk is over (with wipes we provide). Emily is also very flexible with our schedule & I trust her with our elderly pup. I'm so glad we found Emily!

We had such a great experience with Happy Dogs! Our Mochi stayed for 5 days, and they took amazing…read morecare of him. We could tell he was loved and well taken care of. We felt completely at ease knowing he was in good hands. Highly recommend Happy Dogs! 「我們在 Happy Dogs 有非常好的體驗！Mochi 在這裡住了 5 天，他們照顧得非常好。我們感受到 Mochi 被愛護、被細心照顧。知道他在很好的環境裡，我們非常放心。強烈推薦 Happy Dogs！」

Get Out of Town, Robbee and her team have watched our fur babies and home for many, many years. We…read morefull trust that our kitties get the best attention and care while we are traveling. She is flexible and it is always a treat when she shares their photos with us. They are always happy and show off their best behavior... I recommend her care highly and without reservations.

I've been using GET OUT OF TOWN! for the past seven years, and Robbee is the best. She is…read moretrustworthy and dependable and pays attention to the details. She always takes great care of both my resident and foster cats. I never have to worry when I go out of town, and I especially love getting text and picture updates. We've used her dog walking services in the past too, and our dog loved her. Give her a call!

Our pup got his haircut with Cindy. She is amazing. He usually gets a little anxious but he lets…read moreher do his paws and hair cut without any trouble. She sent me a message with updates. I would totally recommend her and we'll be back. Thank you so much!

My 5-month-old Yorkie Kobe got groomed here last month and I really like the haircut he got! The…read moregroomer was so gentle and friendly. He looks adorable, and I'll definitely be returning. Highly recommend this place for Yorkies!

Updated Review -…read moreSee attached photos. This is about trust. - Our cat (who is actually a girl ) has been cared for many other people in the past including friends and pet sitters before we moved to Pinole (not Hercules) and needed to find a new sitter - Cathie's response was posted 6 months after my original review so not sure if she is thinking of someone else

Cathie is heaven sent. She is a true animal whisperer. Cathie is professional, trustworthy, honest,…read morepatient, efficient, loving and kind. She came to pill my parent's cat, who was in heart failure, for months on end, every morning and evening. She never missed an appointment. She had to give up to 6 different meds in different doses in the am and pm and developed multiple ways to lessen the trauma to our cat. She was with my parents and the precious kitty up to the very end and sat with my parents as they processed their deep grief. She is an incredible and talented person!

We've been having our dog, Indi, go on pack walks with Maribel for the past two years. I can…read morehands-down say she's the absolute BEST. Indi is a very sensitive dog, and I wanted to make sure she went with a walker who had a deep sensitivity to the personalities of the dogs she worked with. I spent a while looking for a good walker when we moved to El Cerrito, and I felt that were far too many walkers who were like: "oh yeah, she's probably good, I'll start walking her." When I contacted Maribel she had a number of questions about Indi, did a meet and greet, and decided which pack she would fit best with for group walks. Her evaluation was a world of difference, and from the minute she met Indi I could tell that she had a deep sensitivity towards and awareness of the personalities of the dogs she works with. Indi goes on pack walk multiple times a week and LOVES them. Maribel always sends photo updates after the walks and is the absolute best. Highly highly recommended.

Maribel and the services she offers have been a total lifesaver for our family! When we adopted a…read morecattle dog/aussie shepherd pup we knew she was going to need more exercise than we could give her. Pack hikes with Maribel so enrich our dog's life; she comes back happy and exhausted every time. We've also boarded our pup with Maribel when we've left town, and it's been smooth sailing. We trust her implicitly and would recommend her to anyone!

We have been boarding our dog and sending her for daycare to the Barkmont for about 3 years now. It…read moreis a fantastic safe place for her and a good price given other options (many more expensive options don't even have playtime included!!). She always runs right in when we drop her off and we can tell she has a lot of fun when we watch her on the webcam. Her latest stay was 2.5 weeks and while she was exhausted when we picked her up from playing so much she is very healthy and happy. In situations where our travel plans have delayed us in picking her up, they have always been incredibly kind and understanding. We started adding walks to her long stays so she gets some individual outside time in addition to all day inside playtime. I have nothing but good things to report about the Barkmont and they make being a dog owner in the Bay so much easier. I also think they are just really good people, I heard they now partner with local pet rescues to give their foster dogs some socialization and love. Makes us feel good supporting them. Picture is from home but the boarder in question.

This is an updated review. After getting my dog Ollie neutered - we returned to the Barkmont. I…read moreadmit that I tried another daycare facility - with not good results. At the other facility, Ollie for the first time displayed separation anxiety. The first time he did so, I thought he was just a bit nervous. The second time he had that look in his eyes that said, "do not leave me." Recently, we returned to the Barkmont. There was and continues to be a completely different response from Ollie. HE CANNOT WAIT TO GET IN THE DOOR AT THE BARKMONT. He absolutely loves the staff - professionals who are all very loving, kind and tender with the dogs. I should add that Ollie is somewhat of a higher maintenance dog - a 2-year-old 80 lb Samoyed who is an attention hound. I really like that the Barkmont has cameras so that you can log into to see how your fur baby is doing during a stay. The dogs are constantly monitored by staff who are in the various rooms - to ensure that no one gets out of line. Alot of additional services - meals, walks, bath etc. Kirk and Amanda - the owners both love dogs. They have provided in my opinion the VERY BEST DAYCARE FACILITY in the Bay Area.

Dominique and her whole team are great. Dominique is very communicative and reliable. Her and her…read moreteam treated my puppy Palmer so kindly and accommodated us when we needed to change his care arrangements. They were flexible, caring and very knowledgeable about what he needed. Palmer loved his pack walks and I always knew he was in the best hands.

I highly recommend east bay dog service for your pet care needs. These folks are A+ and they have…read morebeen a tremendous resource and support to my family and our dogs of the years. They are great human beings!

I have brought my dog to Happy Hound for over twelve years, after we tried another doggie day care…read more The staff at Happy Hound knows and cares about all the dogs, they have a thoughtful system for placing every dog in the appropriate group based on the dogs' energy level and temperament (mine is cranky with other dogs and wary of people), and the staff (all great) really understand how to accommodate different dogs -- no matter the size, breed or personality. For years my dog was there five days a week as I commuted into the City, and I always knew she was safe and happy there. Really the best facility for boarding dogs. M.A.B.

Short version, they stole $2500 from us, and we heard they are oldschool and use punitive measures…read moreon the dogs. They claim to be positive reinforcement only, but I heard this from one of the two licensed dog behavioralists in the area. This tracks with talking to the boss and hearing her talk about the "alpha" which is antiquated terminology. long version - we were researching a place to board our dog, and went for the 1 month board and train. We then heard that they use punitive measures when training the dogs so in less than 24 hours we canceled. They take half the money as a deposit, which in this case was nearly $2500. We asked for a refund and they said no. They said it's in the contract, which it is, but they do not make it obvious, and certainly nobody told us that verbally. You really have to read that thing. They said we could use the money toward future services but as they use punitive measures we will not be working with them. So, they stole $2500 from us. Be careful of what you're getting into.

So happy we found this place. It's a great place for dogs her buddy really enjoys it and it has…read morebeen a good experience for social time and also looking forward to boarding when travel, great staff and location moderate prices.

I am writing a negative review about Metro Dog. I initially reached out to them for boarding…read morebecause I am traveling for vacation week. About two or three weeks ago, they scheduled me for an initial assessment, where they would assess my dog and figure out the best place to put him. I told them my dog is very vocal but that is normal for his breed (hes a husky). The assessment went great, my dog did very well, and he stayed there for half a day. Additionally, I was told to get him the canine influenza vaccine, which I did. The week after, I scheduled him for doggy daycare to get him used to it. The visit went well. They told me that my dog did great. He was vocal at the beginning, but he settled in. I said great. Nothing else was said to the contrary. The week of my vacation, I check the portal. It said my dog was still on the boarding waitlist. I called to confirm that he would be boarded and checked to see if they saw his updated vaccine record. They placed me on hold for a while until the man who did the initial assessment came on. He informed me, much to my surprise, that since my dog is still anxious (he barks, which is his normal), they would not be able to board him until he has a few more visits. I am very disappointed at Metro Dog. I feel like my time and money were utterly wasted. I followed their protocol and got my dog used to this place, and they declined my boarding request at the last minute. I now have to scramble and see if I can find another boarder for vacation. I am also very disappointed at the lack of communication. If I had not called them to check, I would not have known that he was declined. I received no indication that he would not be able to board by Metro Dog. I wanted to love this place but I am so good on Metro Dog. I hope this review can help others and push this place to be more communicative, honest, and upfront with fellow clients and their fur babies.