Heather and her team take the best care of my Maltipoo, London. My pup was a rehome situation and…read moreher early life was challenging. She came to us scared to death at 4 months old. Heather made a plan to gently help London understand and get accustomed to the grooming process. Heather has helped me and my family understand London, her breed, her needs, and tips tricks and hacks that make caring for her at home a breeze. I love that The Bark Side is so on it that they give me London's groom schedule for the whole year so I never have to wonder when her next appointment is or have to keep up with booking it myself. Highly recommend.

I've been taking my dog's to Heather for many years. Up until now, she was professional and…read morefriendly. She made a scheduling error ( confirmed 10:30 apt. but was actually 8:30. ) She offered to get us in at 12:30 which was going to be difficult for my schedule. Upon me sharing my concerns, she basically responded saying if we didn't show up, we would still have to pay for the apt. I made changes to my schedule and took my dog in. Heather was so condescending when I dropped off and picked up my dog. I left thinking she must just not want my business anymore. As I've read other reviews in here, apparently I'm not the only customer that she is condescending to. And, if she is like that with customers, how is she treating your pet? I'm at peace with my decision to move on.

So I tried cutting my dogs's hair and of course it was a disaster. The bigger problem was her nails…read morefrom her paws were just too long and unfortunately, I couldn't bring myself to cut them. I hadn't been here in a while. I think the last time they saw my dog was around Covid time. However, I think their service is very reasonably priced. I will also say I think they did a fun great job with my pup. Most places wanna charge you over $100 luckily this place was under 100 and it included the wash as well as a nail trim and she didn't look horrible after . I am glad they were able to take me in the lady at the front desk was very nice and accommodating. I will definitely be going back here for Haircut for my pup.

This was my first time there. Never going back and not recommending this place. My dog was…read moretraumitized. this Place was not well kept or organized. smelled like wet dirty dog. They did not check to make sure dogs are up to date on shots. Not good. Dog owners should be asked to show proof. Thank god my dog is all up to date on shots, who knows if there is a dog with parvo or something. I brought a blanket for my little 6 lb rescue service dog so he could have it in his kennel while he waited. it was tossed on the floor in all the hair from all the other dogs and when they put him in the kennel the did not put his blanket with him. I found it hanging over the railing in front. I was not happy. I was not happy at all with his hair cut either. $95.00 not worth it. and why only cash or check??? They need to be more professional. Clean up all the hair as they go clean after each grooming of each dog. sweep or vacuum. I wanted my dog out of there so bad I reluctantly handed her a $100.00 bill and walked out. Just terrible.

I'm not sure the name of the man who groomed my dog, it was on Saturday 3/7/26. I do appreciate him…read moregetting me in same day, but the quality of work for 95$ was extremely poor. My dog still had knotted ears, tail, uneven face and missed spots on her legs and paws. I did email the email listed on their business card hoping to come to some kind of agreement privately but they haven't emailed me back so I feel inclined to leave a review. I'm new to the area so I was a little shocked about 95$ for a 12lb dog, I'm used to paying 50$. For 95$ I expect pristine work, this just isn't up to par.

Always a pleasure taking my dog here, everyone is sweet and friendly. My dog is very shy and it is…read morea great relieve when I drop her off and she is at ease. Shop hours are great and flexible.

I had a great experience from beginning to end! I was so impressed with how smoothly everything…read morewent from scheduling online, to speaking with someone right away, to signing the release, to the beautiful grooming job Daniel gave my difficult cat! She looks amazing in her lion cut and is so happy! Thank you so much! Worth every cent!

Had my Maltipoo in for grooming yesterday. Unfortunately, it was immediately clear she had not been…read moreproperly bathed or groomed. She still had mats on her chest, her sanitary area was untouched, and her ears were not cleaned. Overall, the service was very poor. Update: Approximately 24 hours later, on a Sunday morning, the groomer unexpectedly showed up at my home upset about my Yelp review. This was extremely unprofessional and inappropriate. During this interaction, I was told that they do not comb out mats and that doing so would be "cruelty to animals." I strongly disagree. I have been a veterinary technician for 40 years and have never encountered a professional groomer handling feedback -- or basic matting -- in this manner. Between the incomplete grooming and the unprofessional follow-up, I will not be using this company again and cannot recommend them.

I cannot recommend Cathy's Holistic Spaw enough. From the very first interaction, Cathy was…read moreincredibly kind and accommodating. She fit us in quickly because my black lab has surgery coming up this Wednesday, which I really appreciated. What truly sets her apart, though, is the care and understanding she shows for each dog. My fox red lab is extremely nervous around people. She usually barks, cowers, and takes a long time to warm up. Cathy generously offered for me to bring her in just to spend time in the space with her, her husband, and their dogs, purely to help her feel more comfortable. The moment we arrived, I could tell this place was special. The space is beautiful and clearly designed with dogs in mind, and Cathy herself is just lovely. Almost immediately, my nervous pup, who usually barks at everyone, was calmly approaching her, sniffing her hand, and even taking treats without making a sound. I was honestly amazed. I left feeling completely at ease, knowing both of my dogs were in the best possible hands. Cathy kept me updated throughout the entire visit, not only about my black lab's groom, but also about my other pup who wasn't even there for a groom. She simply took the time to help her build comfort and trust for future visits, which is something you just don't see often. When I came back, my black lab looked perfect, and both dogs were happy, relaxed, and honestly didn't want to leave. That says everything. People like Cathy are truly special. This is absolutely our place from now on.

She did a great job and you can just tell she works well with animals. So appreciate this service!read more

Cassie is just outstanding groovy grooming is a very professional grooming service. I have a…read morePersian cat and groovy grooming made sure to fit me in without a long wait even though I was waitlisted she did everything she could to get me in for an appointment wait on the waitlist only took about two weeks. ..and my cat looks so cute and very happy . We had sugar is not used to being Cassie was so sweet and caring and she did a 100% perfect grooming job on my cat- I certainly will use her services in the future and refer her to my friends and family.

Carrie has given our wary pup, now age 14, excellent and uneventful nail trims from the outset,…read morealso checking for fleas. She's a most pleasant person as well.

I feel that my dogs are in the safe and caring environment. The staff is pleasant and professional…read more They seem to really understand the dogs and they do a fantastic job prettying up my girls.

Staff were extremely pleasant, however, I was shocked by the cost. Have a 32 pound cocker spaniel…read morepoodle mix and without tip cost was $130.

Mercury is amazing with my cats Peanut and Charlie. In fact he's so good with them I think they…read morelook forward to seeing him every couple of months. I live in Sebastopol so it's a good 20 to 25 minute drive each way. Peanut and Charlie sing the whole way. I usually show up unannounced and have never had to wait. Mercury is great. Reasonable rates and great service is why I keep returning year after year. Thank you Mercury. You rock ! P.S. Meow from Peanut and Charlie !

This place is such a gem. I cant say enough good things about this business and the family who runs…read moreit. I would give 10 stars if possible. Mercury is awesome!!!

Tiffany did an amazing job grooming our Bernedoodle, Finn. We will definitely take him back to…read moreTiffany again! Before and after pics added.

A friend recommended Tiffany as a groomer for our Goldendoodle Riff. Come to find out she's the…read moreQueen of grooming doodles! Riff always looks amazing with a perfect cut. Tiffany's been our groomer for some time and we're so glad for the recommendation after every cut Riff gets! Thanks Tiffany we think you're the best!

They are amazing! They are super patient and loving with my little Kimchi. They are very responsive…read morevia email and it has been extremely easy to book our appointments. We are very grateful that they offer cat nail trims!

These guys are the best. Easy to book, my little guy always comes out looking so fresh. Highly…read morerecommended.