We boarded our Siberian Husky at The Dog Haus in May of 2022. He had a great time and Fabio absolutely was amazing with him.
May of 2023 we brought him back. He was just fine when we dropped him off. At the time I asked about dog training and the young lady who was in the office said she'd ask the owner Brandon.
When I picked him up four days later he looked stressed. His tongue was bright red, and his nose had something slimy on it. A different young lady answered the door and just opened it without leashing my dog. He's a husky. They run. She greeted us with, "He was awful. Brandon said he needs an in home sitter and he can't come back." I was shocked because he was great the year before. But the thing that irritated me was no one mentioned getting him in for training so that we could try again. No one suggested doggy day care once a week so he'd be com staying there again. Brandon never called to ask how my dog was doing and trying to find a solution besides don't bring him back. Even worse they blocked me on Facebook when I left a review. A business that wants to keep its customers will work with them. They also deleted a review on another site.
We stopped at the vet on the way home to get him checked out. He was fine, except for being stressed and dehydrated. read more