I used this location for overnight boarding for my dog, and I'm really disappointed with the…read moreexperience. They cut his nails too short, and no one informed me about it. When I brought up my concerns, I felt like they weren't taken seriously and no one really listened or tried to address the issue. As a pet owner, I expect transparency and care, especially when something goes wrong. Unfortunately, this experience left me feeling uneasy about the level of attention and communication here. I would not recommend this location based on what happened.

We dropped our dogs off for a half day boarding, which we confirmed beforehand was 6 hours or less,…read morebased on drop off and pick up time. Our daughter arrived at 8:17 which is proven with our Life360 and arrived to pick them up at 2:01, again proven by Life360 as well as when she left our home with both our garage door history, length of time to drive and Life360. The lady charged a full day, claiming she arrived at 8am and just didn't check them in right away and that she didn't pick them up until 2:11, which was their delay in processing the pickup process as her Life360 again showed arrived at 2:01. The nickel and dime of the company is absurd - it's not even about the difference in price but the principle of trying to push this to a full day when it was not a full day. We have been taking our dogs here and to other Camp Bow Wow's for years but the rudeness and false claims of this manager has turned us away from ever taking our dogs here again. Be better and treat your customers right. Unbelievable.

If you want to be confident and secure that your loved pet will be in good hands, I highly…read morerecommend pup Paradise and Julian. He is amazing with your pets and they are in safe and loving hands. We trusted Julian and pup paradise for our pets to be there for 10 days.

Confession: Our 2 pups aren't the easiest We haven't…read morespent the most time training lately due to illness and death in the family. However our doggos were welcomed with arms wide open and the patience they deserved. They were eased into socializing and reinforced on their manners. I highly recommend Pup Paradise!

I took my Border Collie to Hounds Town and had a wonderful experience. The staff was outstanding…read moreand very friendly. They did a great job washing her and trimming her nails. She looked and smelled great. We were also offered a free day at their daycare, so we decided to give it a try. It was fantastic! So convenient and a relief to know that she was well taken care of. My dog has a lot of energy, but when we picked her up, she was completely worn out. I could tell that she played all day long and had a blast. Highly recommend Hounds Town for grooming and daycare !!!

Scott and Kelly are extraordinarily patient, kind individuals, and they run a classy, clean, fun…read morefacility. They are especially pleasant to interact with and have a competent team behind their business who readily smile to greet you when you arrive, both, to drop off your dogs and again at pickup. Thank you for always taking the time to engage with our children and make them feel as though they matter too and are equally welcome in your business. Additionally, they have made my elderly mother feel like family. When asked, they now even assist her out to her vehicle with our dogs. We have purchased a package for multiple visits at Hounds Town as they are, by far, the best doggie daycare facility we have found in the west valley. Believe me, we have looked far and wide. Use my time searching and my research to your advantage. Skip the nonsense and go straight to Hounds Town. You'll be pleased you did.

Our family travels a lot, and we used to rely on a nearby pet boarder for those all-too numerous…read moreoccasions when our dog was unable to tag along. The boarder's service was fine, but our Mini Schnauzer Annie would come home anxious and exhausted from the stress of the noisy, unfamiliar, chaotic environment. Then we found Home Buddies, and Annie has never been back to the boarder since. The service provided by the Home Buddies staff is so caring and professional. They set up an initial meeting at our house to get to know Annie and us, to see what her normal daily routines and our expectations were, and to talk about what a normal visit could look like. They offer several options, and we chose once-a-day 30-minute visits where they would refresh Annie's food and water as well as play together or go for a walk. We gave them a house key and a code for our home's security system - which, honestly, takes a good bit of faith to do upon a first meeting. But I would do it again in a heartbeat, as our faith in Home Buddies has only gotten stronger. They have proven to be an excellent and reliable source of care for Annie on numerous occasions. Short trips, long trips, holiday weekends, vacation weeks - Terri and the staff at Home Buddies are there any time we need to leave our friend at home without us. Communication with the Home Buddies staff is excellent, easy, and always prompt. We recommend Home Buddies and their in-home pet service to everyone without hesitation.

We have had Home Buddies care for our dogs and cat twice now. We wouldn't leave our pets with…read moreanyone else! I was worried about boarding my dogs because whenever I checked in on them through the camera system, they seemed nervous and uncomfortable. So, I wanted to find a service that I trusted to take care of my dogs while at home. Terri and Chelsea are awesome! They will give you pictures and updates on how your pets are doing, which is always helpful if you are anxious about leaving your pets behind. When we come home from our trips, the dogs are happy and the next day they're waiting by the door for Home Buddies to come back. I'm thankful we have found them and our pets can be comfortably at home.

Always a great cut. A bit more expensive but that's expected with a mobile grooming service!read more

Absolutely done with this business. After several no shows and zero communication I will no longer…read morewaste my time with bad customer service. If it was once , maybe twice I'd get over it, but, this is routine. If anyone has a recommendation for a dependable mobile groomer, please let me know.

I just want to give a huge thank you to the entire team for going above and beyond for my baby…read moreAkira! I can't thank them enough for prioritizing her health and our feelings as pet parents. It was a rough week battling parvovirus, but we took things day by day with their detailed instructions. She is now back to her silly and vibrant self. Like any first time dog parent, I didn't have pet insurance or the guidance to know what to do in such a scary moment. Time was crunching and my baby Akira needed care ASAP. AZPetVet understood the urgency of my puppy's needs and got her in immediately. At this point I had called about 8 vets and was about to drive 5 hours up north to see a vet on the reservation. Each place I called understood the urgency but wasn't able to accommodate us. AZPetVet immediately conquered all as they were able to set up a payment plan through a third party company which allows us to make interest-fee payments every month. You do have to put down 20% the day of the visit, but it's much better than paying in full. I also appreciated how AZPetVet routinely called us to make sure Akira was doing well and answered any questions I had. Thanks to AZPetVet, I got to celebrate Akira's first birthday (despite her being sick) and now we get furr-ever with her! Thank you AZPetVet for all you do!!!

I was a loyal customer at Goodyear Animal Hospital for over 10 years. Unfortunately, since Lovet…read moretook over, my experience has steadily declined. About a year ago, my dog tore her ACL (I believe it's called a CCL in dogs). We were referred to the Glendale location for surgery. While preparing for the procedure, they mentioned she was coming up on her rabies vaccine. She had always been on the 3-year rabies schedule and was around 8 years old at the time. They offered to administer the vaccine during surgery, and given that my focus was on getting her through the operation, I agreed without hesitation. Fast forward to now, I received an email stating her rabies vaccine was due. That didn't make sense since she has consistently been on the 3-year vaccine. When I stopped by to pick up Zoee's medication, the front desk staff acknowledged it appeared to be the same dosage and said they would message the vet to see if the record could simply be corrected to reflect the 3-year vaccine. Less than an hour later, a vet tech called and told me Zoee would need to come in for another rabies shot regardless. I explained the situation, but was told it didn't matter. After going back and forth, I said I would bring her in, but I did not feel I should have to pay an exam fee for what appears to be a documentation error on their end. I even asked for a veterinarian to call me directly to discuss it, but no one ever did. It's disappointing after being a customer for over a decade to feel like concerns are dismissed and that the focus is more on fees than accountability or communication. Based on my recent experiences, I would encourage others to carefully consider their options before bringing their pets here.

After reading great reviews I used Lyndee. On first day I left a large note saying please text as…read moresoon as you get in. A few hours after when she should of arrived I texted her why hadn't she been there and she said she'd been there for a couple hours. Seemed odd but I blew it off. Then we used her for a week vacation and we had a security camera in the kitchen. I had asked to never let pups go more than 6 hrs at most without going out. At 10 hours when she hadn't been there I texted and she said she had been there 3 hrs before. We confronted her and she admitted she lied. We said we are watching closely so if it will be more than 6 hours let us know. Throughout the week she was late several times because truck broke down, raining too hard to drive, couldn't get a friend to drive her, and then she acquired a car and It too broke down. I could of been understanding about all this but seeing in video she didn't pet or talk to our animals was so upsetting. We have two small lap dogs that she we never saw her pet she just pushed them away and said calm down, same for cats. It broke my heart. I only write this so other pet parents don't go through the same ordeal.

Having moved to the area last year from the Eastern US, it's tough to find a place that will take…read morecare of three large dogs, especially in the West Valley. Fortunately, Lyndee provides in home care. We used her services last week to take care of our dogs while we were away. She's fantastic and our dogs loved her. Thank you.

I put in for full service which means nails, trimming in the privacy areas and bath and grooming…read more It went to her because she said she did that. When I contacted her to ask her if that did include all of above, she ghosted me. If I could, I would give her a lower star.

BEWARE:: Coatology is non-exlistent here. Our dog was given a chopped n drastically uneven…read morehaircut.I showed a pic of a common cut for the breed of our dog n she told us she was familiar with it how- ever our dog who is a full breed, was given an unrecognizable, chopped, embarrassing cut. If u don't want a botched straggely hair cut for your precious pup this is NOT a place to take ur dog! There's no way she is a certified licensed groomer.

DANGEROUS PLACE FOR ANIMALS. My dog has been boarded here several times and every single time has…read morecome back with injuries. She's gotten to a point where she has extreme anxiety to even enter the establishment. I don't know if they purposefully mistreat animals or if they neglect them while they are with the other animals. It takes about a week after picking my dog up for her to go back to normal and to stop limping and to gain her personality back. We found Camp Bow Wow and really recommend how they treat animals there!!!

Under "New Ownership". They no longer take dogs over 13 years old. Cold-hearted people. We will…read morefind a place with a heart. Food is no longer included either. $5 per dog per day.

My dog has been going to giggly dogs for 5 years and she really loves spending time there!read more

She was very organized and conscientious with the dogs. She's knowledgeable and takes good care of…read moreour furry family