St. Luke's Hospital in San Jose del Cabo is amazing! While on vacation, our daughter had a very…read morehigh fever, lethargic, and incontinence and needed medical attention. The entire staff, from admissions, triage and building staff to the nurses, specialists and doctors, were very knowledgeable, professional, kind and caring. We felt very confident with their services and care.
Admissions staff worked with us to coordinate with our medical insurance provider Kaiser Permanente in the U.S. and communicated with us every step of the way. We paid nothing as everything was handled through insurance. Nurses and doctors updated us about what they needed to do (tests, procedures, results) and when and how medications would be administered. They also informed us of staff shift changes and not to hesitate to use the call button for help with toileting and anything else.
The facilities are very modern, comfortable and clean. The furniture, television entertainment, and various lighting options in the hospital room made our overnight stay restful and safe. Food was decent, too. Paperwork was clear and easy to understand, including test results, prescriptions and nutritional information. Medications to take home were provided by the doctor from the on site pharmacy. They even provided us with a ride back to our hotel after discharge.
We want to especially thank pediatrician Dr. Jimarez, and nurses/staff Ana, Monserrat, Jacqueline, Karen, Lety, Shiela, Andrea and Alejandra. Our daughter who is usually afraid of needles, medicines, and procedures, didn't cry at all during our 24-hour stay. God bless you all! Thank you to St. Luke's Hospital in San Jose del Cabo for taking care of our daughter - diagnosing her illness, providing medical care, and helping her heal and recover. Highly recommended!