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Docs Urgent Care

5.0 (1 review)

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3 months ago

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St. Vincent's Monroe Urgent Care Center

St. Vincent's Monroe Urgent Care Center

2.0(7 reviews)
2.3 mi

If I could give 0 stars, I would--I went there this evening 15 minutes before they closed because I…read moresliced the palm of my hand with a knife while making dinner and they REFUSED to see me. They were "open" until 5pm but stopped taking walk-ins at 1pm (hello, I thought this was a walk-in clinic). When I was told they couldn't see me, I showed the woman my bloody, bandaged hand and said (with blood literally dripping down my arm), "I'm bleeding all over the place. You're telling me you're unable to have someone see me, even though you don't close until 5:00 and I have to go to the ER-- REALLY?" And her response was, "really!" Given Covid as it is at this moment (& I'm fully vaccinated), I wasn't about to set foot in an ER. Fingers crossed that the slice wasn't so deep that I needed stitches and that I was able to "fix" it myself (I'm not in the medical profession). If you aren't taking walk-ins beyond a specific time, SAY SO!!!! Absolutely ridiculous!

Worst service ever, I was actually in the Trumbull Walkin and was the only one there. The doctor…read morepaid no attention to me. Looked at my eyes through tinted glasses and said I should go to the ER if I had a headache. He did not even bother to listen to my heart/chest, look in ears NOTHING he didn't ask any questions. It was as though he couldn't be bothered. The nurse took my BP and wrote it down incorrectly on the referral form. Come to find out I had shingles on my forehead!!! If he bothered to spend some time w me I probably could have avoided the ER. They took my 75 dollar copay and did nothing for it. I filed a complaint- they said they would follow up with the doctor but refused to refund my fee. I don't recommend going there at all. The health care system is going down hill daily and it starts in the overall poor service at St Vincent's walkins Ps I had to pick one star they didn't even deserve that

Docs Urgent Care - urgent_care - Updated May 2026

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