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Madison, AL

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Dockery & Associates Physical Therapy

5.0 (1 review)
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3 years ago

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Pain & Rehabilitation Consultants - Waiting area

Pain & Rehabilitation Consultants

3.7(3 reviews)
1.3 mi

I have been looking for a physician since my Doctor retired. I have made numerous calls and set…read moreappointments only to find out they could not help me. The first appointment with Dr.McCoomer was amazing. He understood all of the things that were affecting me and then went beyond to explain everything to me. I am so thankful that they gave me an appointment . My nurse , Jae was so kind and helpful and took time to give me an overview of what to expect for nerve studies to determine where the problems are and how they affect not just my fibromyalgia but other issues with both legs and my back. I can't say enough good things about this group. If you are having chronic pain call them and they will give you the same amazing treatment that I received. They also do not try and push you into anything. They give you info and options and it's up to you to follow through with the treatment plan. I am looking forward to having this pain under control and I know I am at the right practice to help me get a better quality of care and life. T. Wooten

Dr. McCoomer is the all time best pain Dr I have ever been to. He don't try to push you into doing…read moresomething that doesn't add to your quality of life. He takes his patients problems seriously and makes sure they have the proper care needed to make their everyday life more so able. His staff is very professional and friendly, not to mention caring. When coming to this office you will be treated like family by the staff. Since coming here my pain has been easier to deal with and I'm not so over medicated that I'm groggy or drunk feeling, I can still get up and function and have a life that makes me able to feel normal. THANK YOU TO EVERYONE WHO WORKS HERE

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Judy P. Rawls, MD - Dr. Judy P. Rawls

Judy P. Rawls, MD

1.0(2 reviews)
1.8 mi

I used Dr. Judy P. Rawls as a General Practitioner for 20 years and I recently moved my business to…read moresomeone else. I am a professional, respectful, and low-maintenance patient. Today, I am a 48 year old female. I was recently blind-sided by perimenopause & I realized I should have left her practice many years ago. At least since I was 40, I've asked other CRNP's at Rawls' practice to conduct testing to determine how are my hormones. I am not in the medical field, but I know that there's *got* to be some kind of diagnostic testing to determine women's health. And since I was 40, I have been dismissed by the CRNP's and nurses at her practice with 'you have a period - you're fine' and an accompanying long blink and head shake. (Note: Just b/c a woman has a regular period doesn't mean she's not in perimenopause or menopause.) At some point, her office did start performing regular blood work to check my cholesterol and thyroid and, according to their tests, I was within the 'normal' range. After I shared this test data with my new GP, he just looked at it, shook his head, and said that he & I were "starting all over." The testing she performed over the years was inadequate. According to my new GP, there are a few different thyroid tests that can be conducted to determine someone's health. In my case, I'm looking at perimenopause and how to manage those symptoms. You can imagine my surprise when I woke up one day with acute symptoms when, all along, my then-GP (Rawls) had been telling me **for years** 'you have a period - you're fine.' Absolutely no other input from anyone in her office, no discussion, nothing. At least my GYN told me I was perimenopausal prior to this discovery but that was based solely on my age. Rawls performed little to no baseline testing on me to share with my GYN or me. Rawls' office has repeatedly dismissed my requests for testing of any sort for perimenopause for many years. I guess what baffles me the most about this is that Rawls' office is nothing but females. One would think that female care providers would advocate for their female patients. That was not my experience with Rawls' practice. It was the complete opposite. And, oddly enough, my new GP is a male who has expressed more interest and concern than anyone at Rawls' practice ever did. I recently gave him about 5 or 6 vials of blood (in one sitting) to conduct testing. I think for my annual testing in Rawls' office I gave 1 or 2 vials, once a year. And it's not that my insurance won't cover the testing. If that were the case then why can my new GP conduct testing but Rawls' office "couldn't?" I did ask Rawls' receptionist about more extensive testing and was instructed to reach out to the lab to find out if insurance would cover it. I reached out but no one ever replied to me. I did recently call and speak with the receptionist (Stacey) about this stuff. While Stacey was nice, she did try to gaslight me into thinking that, unless I ask for care and unless I'm displaying symptoms, then basically they it's not their fault if I don't get the care that I deserve. What Stacey (and everyone else at this practice) didn't and doesn't realize is that I've been asking for this for at least 8 years, now. And for 8 years they've been dismissing my requests. I didn't even bring this to Stacey's attention or the fact that their lab never reached back out to me because I didn't feel like arguing. I just wanted to try to glean whatever useful information I could from her before kicking this practice to the curb. The best piece of advice that Stacey gave me was to read the book "The New PeriMenopause" by Dr. Mary Claire Haver. That was the best piece of advice I ever received from this practice. I've had several other negative experiences at her office over the years. Once, I was terribly sick with salmonella poisoning and my daughter, who was maybe one year old at the time, had an ear infection. Both cases, at the same time. This was around 9 years ago. I had to get my elderly mother to drive both of us to Rawls' office. My daughter and I were seen by Jennifer, but Jennifer openly refused to care for my daughter by saying, "I don't care for babies." I did not have the energy to take my daughter to the pediatrician and I was hoping (and praying) that we could, both, be seen by someone at Rawls' office. Jennifer gave me medicine for salmonella poisoning but she refused to care for my daughter. Rawls' website (thefamilypracticeofmadison) advertises that her office sees babies to elderly - this was not my experience. I never took my daughter back to her practice, ever again. Another time, I saw Rawls herself after I'd been in a bad car accident. This was around 10 years ago. Luckily, I wasn't injured but the accident was a serious roll-over. I went to the emergency room and had x-rays done of my head & neck. (Continued but no more room here)

My wife and I are new to the area and after much research we selected Dr. Rawls as a candidate for…read morebeing our new family practitioner. Some background...I am a former US Army Green Beret, injured 30 years ago in a free fall parachute accident on active duty. I spent four months in the hospital, and ultimately got out with a medical retirement. I had some bad experiences in the VA system, and for the past 20 years have used private medicine for primary care. I take, among other things, a narcotic for pain from my accident. I had my thyroid removed in 2014 and suffer from PTSD, for which I take an anti depressant. Dr Rawls entered the examination room, and without many pleasantries proceeded to tell me she was not going to treat me for chronic pain with the "high dose narcotic" I was taking, but she would refer me to a pain management specialist. She questioned the dosage of thyroid meds I'm taking, and I told her I didn't have a thyroid any longer, it'd been removed about 2 years previously. Dr Rawls then asked when the last time I had blood work done and was my previous doctor okay with me taking such a "high dose". We had taken the time to have our medical records forwarded from our previous care providers, and I was honestly surprised because she said she had reviewed our records prior to coming into the room. I should tell you that in addition to having been a Special Forces soldier I am also an senior executive at a local company. My wife and I were both well dressed and happy to meet Dr Rawls after reading so many positive reviews. I had already decided we were making a mistake by coming to see Dr Rawls, when she started asking my wife about the medicine our previous doctor had prescribed for menopause, and I'd had enough of the inquisition. I know many people love and respect her, but obviously we made a poor impression on Dr Judy Rawls. I honestly feel like she was already convinced we were hard core drug addicts when she walked in the room. Nothing could be further from the truth. Maybe we just weren't meant to be her patients. I would like to give a shout out to nurse Kimberly, who was delightful and very friendly. It's only my goal to make everyone aware of what WE experienced. I'm hopeful no one else has the same experience with Dr Rawls as we did.

Tennessee Valley Pain Consultants - Back injections today

Tennessee Valley Pain Consultants

2.4(29 reviews)
9.2 mi

I've been under the professional care of Dr. Scherlis and his CRNP, Michelle for over 15 years…read more Whether it was a routine clinic visit or a nerve root block procedure, Dr.Scherlis and Michelle never wavered from their commitment to provide the utmost care and compassion. I have and continue to feel at ease during my clinical visits. I've not once felt that Michelle or Dr. Scherlis didn't listen, take me seriously or have real compassion about my concerns or pain management needs. They are always frank with me, but they communicate that frankness in such a way that you don't feel silly for asking a question or seeking a particular course of action. At the end of the day, you have a say in your pain management process and they listen. I wasn't paid for this review. I mean every word. I suffered a life changing injury during my 26 years in the Army, and they've worked hand in glove with me to find and sustain the best quality of life possible. I wholeheartedly recommend TVP, and in particular Dr. Scherlis and his CRNP Michelle. They are the best. If you ever run into me, just ask me how I'm doing.

I am writing this as a warning to current and prospective patients of Tennessee Valley Pain…read moreConsultants (TVPC) after an experience that left me deeply concerned about the practice's administrative errors, unprofessionalism and treatment of patients. I was a patient of Dr. Michael Cosgrove and nurse practitioner Alexandria "Brook" Mansoorov for nearly two years. I began treatment for a herniated disc and debilitating hip pain, receiving trigger point injections approximately every six weeks. These injections are critical to my ability to function normally. This summer, I told Brook I was moving to Tuscaloosa for graduate school and explained that Fridays would be the only day I could return to Huntsville for injections without missing class or my job. She told me Dr. Cosgrove typically performed them on Thursdays but would ask about Fridays and that it "should not be a problem." I never heard otherwise. On July 31, I was scheduled for injections at 8:30 a.m. I had already moved to Tuscaloosa and traveled 2.5 hours back to Huntsville specifically for this appointment. At approximately 4:30 p.m. the day before, TVPC called to ask whether anyone had told me Dr. Cosgrove was out of the country. No one had. I received approximately 16 hours' notice that my appointment was canceled, despite the office presumably knowing in advance that he would be unavailable. This was particularly upsetting because TVPC had previously canceled appointments with little notice, including a spinal epidural this spring, which I had two wait two additional months for and ended up in the ER. I explained that I was starting graduate school in a couple weeks and couldn't have a flare-up like that. I asked whether another doctor could perform the injections the next day, but the scheduler told me that was against office policy. The next available appointment with Dr. Cosgrove was a month later and on a Thursday, after my graduate program had started. I explained my prior conversation with Brook about doing them on Fridays moving forward. The scheduler said she'd talk with Brook and call me back. The next day, a scheduler relayed a message from Brook. According to the scheduler, Brook denied that we had discussed Friday appointments and said I "should be grateful" that Dr. Cosgrove performed my injections every six weeks. I was stunned. Even if there had been a misunderstanding, I believe the appropriate response was to communicate that Fridays could not be accommodated -- not tell a patient seeking continuity of basic medical care that she should be "grateful." I asked Brook to call me directly. She never did. Instead, the scheduler continued relaying messages between us. Throughout these conversations, I never raised my voice, cursed, threatened anyone or behaved disrespectfully. I calmly expressed frustration at how the situation was handled and asked whether an exception could be made so I could transfer to another provider and receive my injections as soon as possible. I still had a follow-up scheduled for Aug. 7, and the scheduler encouraged me to attend so I could speak with Brook. That morning, I realized I had never received a confirmation text. I called and learned TVPC had canceled the appointment, without notifying me. I sent a portal message to Dr. Cosgrove's team documenting what had happened and reiterating my need for treatment. I intended to include that message here so others could judge its tone for themselves, but I can no longer locate it in my portal despite messages dating back to 2020 still appearing. 10 minutes after I sent that message, a nurse called and informed me that I had been discharged from the practice because of a "fracture in the doctor/patient relationship." When I asked what I had done to warrant dismissal, the nurse told me she could not provide additional information. I had never expressed dissatisfaction with Dr. Cosgrove personally; my concerns were about the handling of my appointments and my inability to receive treatment. I called TVPC three separate times over three weeks asking to speak with the office manager. Each time, I was told someone would contact me. No one ever did. What bothers me most is not simply that an appointment was canceled. Administrative mistakes happen. What matters is how a medical practice responds when those mistakes affect a patient's care. Had I been told that Friday appointments could not be accommodated, I would have spent the summer establishing care with another doctor. Instead, I received no communication, and ultimately went more than two months past when I was due for my injections and suffered a flare-up during my first month of moving to a new city and starting graduate school. I hope TVPC takes situations like mine seriously and evaluates how its staff communicates with patients when mistakes occur. When you are treating people who live with chronic pain, compassion, accountability and clear communication are not optional.

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Tennessee Valley Pain Consultants
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Dockery & Associates Physical Therapy - physicaltherapy - Updated October 2026

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