Konrad came to my hotel room to administer an IV for a terrible gut flare up that kept me up all…read morenight and left me feeling weak and dehydrated. I was traveling alone with three kids and I can't afford to be feeling miserable while traveling. I felt much better afterwards and was able to enjoy the rest of the day with my kids and I actually had an appetite that afternoon. Thank you!

We have been using studio med for a few years now! The first time my husband was sick with the flu…read moreand couldn't keep anything down. Konrad and Olivia came, gave him an IV, he felt so much better and could keep food down which helped him recover so much quicker. Anytime we are under the weather or pre/post travelling we ask them to come. They are both the nicest people, and so caring. When I text them, they respond right away and slot me in for the same day and are always on time. I can't say nicer things about Studio Med. They are truly the best.

I returned to MedRite today with a medical issue I was experiencing and was completely stressed out…read morewhen I arrived. I have to reiterate again how wonderful the staff is at this location. Special thank you to Kristy, Mely, Kennedy, Stan, Nick, Ben, Natalia, Kiran, Judah Fierstein, MD and most importantly, Mallory, who was able to talk me down from the proverbial ledge and really assuage my fears about my issue. She was so knowledgeable, approachable and down-to-earth. The staff are really top-notch and I cannot recommend them enough. With much gratitude for the wonderful care I received!

Most unprofessional experience I've ever had in a doctor's office…read more -Staff laughing and looking at memes while patients are waiting for care. -Guy in scrubs with no underwear who's butt crack was half out on a chair (like the whole time) -Horrible IV insertion for blood work... wasn't secured to my skin, very painful, took hours to stop bleeding, now very bruised. -had to retake a test twice because the staff didn't know how to operate the tech. -Staff were robots. Uninterested and rude, no eye contact. Least of my concerns... I wouldn't be surprised if this place is shut down within the year. Do better

Clown show in my opinion. I had a simple nasal drip. They screwed up the prescriptions and then…read morewhen it didn't work, they said I had to come back for a billable visit. If they didn't diagnose it correctly originally, why is it on my dime.

BEWARE of Dr Wei Chen I had food poisoning last month that lasted more than a few days and went…read morehere for the sole purpose of seeing if it was necessary to be prescribed an antibiotic to stop it. I do not have insurance and I was told the uninsured fee was $220 that was to be paid prior to the exam, which I did. The exam lasted about 10 minutes. During which Dr Chen told me everything looked fine and the nurse would be coming to do a Covid, Flu and Urine test for pregnancy. Mind you he never communicated these tests were not part of the exam, if there would be an additional cost, what that cost would be or if I even wanted them. Because of this I was under the impression this was part of the exam which I already paid for, they all came back negative right away. A few weeks later a got a bill from Quest Diagnostics stating that I owed over $1,700.00 for these 3 tests. If I believed I had Covid, Flu, or was pregnant ( which I didn't) I would have gone to CVS or Amazon and purchased one of these tests for $20.00. I immediately consulted my mother who is a lawyer and she let me know this constitutes as fraudulent practice, I am not responsible for paying this since the Dr did not disclose that these tests were an additional fee or if I even wanted them. Most people have insurance so these unnecessary tests can be taken and charged to the insurance company (insurance fraud) but in this case it was charged to me the patient without any disclosure of the fees. I currently have escalated claims going through both Quest and City MD but if those fall through I will be having a lawyer contact the Attorney General. Also I when I went back to the location and reported this to the receptionist her face dropped and she was apologizing and said there was no documentation/ outstanding bills on her end in the system she could even see regarding these tests. Something sketchy is going on at these location.

Quick and efficient service with no appointment required. The doctor was friendly and attentive…read more However, I would like to mention a few concerns. I visited for a yellow fever vaccine, which involves a subcutaneous injection (administered into the fatty tissue beneath the skin). The injection site seemed a bit unusual (please see the attached picture), and later became inflamed, red, and swollen. I am planning to travel to Africa soon, and the doctor mentioned he would prescribe medication for traveler's diarrhea. However, when I went to the pharmacy, they gave me a prescription for malaria (something we had not discussed) and did not receive the Z-Pak prescription for traveler's diarrhea from the doctor's office. I had to return to the pharmacy the next day since they were closing.

Discrete, compassionate, professional and efficient. Highly ethical by recommending only necessary…read moretests. Fred. S

Horrible customer service experience. Front desk associate was actively watching a Netflix show on…read moreher phone while checking-in patients. Additionally, she shouted at a non-English speaker for not understanding her instructions initially. The doctor was lovely and very helpful.

Oh my God, I was in and out within 15 minutes. Best urgent care ever been to Dr. Sarah was…read morefantastic. Really help me with all my needs urgent care go to this one it's the best.

have been coming to CityMD for a long time, and overall my experience has almost always been good…read more Yes, there are sometimes long waits, and occasionally small misunderstandings happen, but nothing critical. In general, the doctors I've seen before were professional, kind, and genuinely tried to help. Unfortunately, my visit on December 14, 2025 was very different. I was seen by a female provider whose name I was unable to get -- the front desk did not provide it, and she did not introduce herself. From the beginning, her attitude felt cold and dismissive. I clearly explained my situation and asked if it would be possible to prescribe medication in a slightly larger quantity, as I come to CityMD regularly and currently do not have insurance. I paid out of pocket for this visit. Instead of calmly explaining medical or policy limitations, the provider responded with visible irritation and a negative attitude, which made an already stressful situation worse. She could see that I was anxious and in a rush, yet the interaction felt unnecessarily tense. At the end of the visit, I was told that two medications would be prescribed. However, when I went to the pharmacy, I received only one tablet of one medication, and the antibiotic that was promised was not prescribed at all. This was extremely frustrating and confusing, especially since the clinic was already closing and I could not clarify the issue the same day. What upset me the most was not even the prescription mistake itself, but the lack of professionalism and empathy. In all my previous visits to CityMD, providers were respectful, patient, and supportive. This experience felt like an exception, and unfortunately a very unpleasant one. I truly hope this feedback is taken seriously, because CityMD has always been a place I trusted -- and I would hate to see that trust affected by interactions like this.

Really great option for urgent care in the city. We were visiting from out of town when my daughter…read morehad a fever. The MD provider was compassionate and competent as was the medical assistant. They did a culture for step, diagnosed my daughter, and sent RX to CVS down the street. Couldn't have asked for a more seamless experience. We were in and out in 20 mins and it was very simple.

People here are so kind and accommodating. So helpful and thoughtful too. This is probably the best…read moreurgent care I've ever been to

Avoid this place if it is serious. Go to Presbyterian or Lenox Hill emergency. I made a 9 am…read moreappointment for my husband and although I was waiting in the reception area and my husband told Ms. Watts or whatever blonde was attending and the receptionist saw me walk in with my husband - they completely failed to let me know that NYFD emergency men who are very professional and nice - they did not say a word to me that there was an emergency and an ambulance had been called. This is completely unacceptable!!!! Avoid going to CityMD if is an emergency. The least they can do is let the person waiting that there is an emergency. They were not even busy. Just 4-5 people waiting. Very disappointing. On the complete opposite side, NYFD medical were excellent and professional. Thank you to NYFD!!!

Dr. Primas was able to help me when my regular Dr. had missed something. I had referred hotel…read moreguests to him for years and he was always amazing. Thorough, caring, always came back to check on them would call me to see how the guest was feeling. I was sick on a weekend and could not see my own Dr. and Dr. Primas had hours to see patients. He spent time with me, reviewed my entire health not just my immediate symptoms, referred me on to another Dr. and followed up with them to see how I was doing. More impressively, I once had a guest that had hit his head and ended up in the hospital for observation. Dr. Primas immediately was on the phone with the guests wife telling her what was going on and followed up with calls to the patient in California and to the guests Dr. in California long after he had left New York. He is a special Doctor.

My husband needed a cortisone shot for a poison ivy rash that suddenly appeared. We fortunately…read morecalled first to make sure he could get a shot (past experience showed topical creams weren't going to help). A call to another urgent care practice showed they couldn't give such a shot but Dr. Primas could.

Quick in and out visit, PA and assistants were extremely nice and professional. Would recommend!read more

I walked into this urgent care for a severe stomach ache and digestion issues. After paying $250 to…read morebe seen, the male doctor insisted I had a UTI. I came here because I don't have health insurance and the doctor said he would run blood work and a urine sample for $50 because he knew I was paying out of pocket. I was told he would call with results 2 days later. I never heard back from them again but received 3 bills in the mail worth over $300. Ultimately, this place is a scam, and the people working there rotate daily so it's not possible to receive consistent information on your care. I finally got my results by going back in person and everything was normal. No UTI.

Today I visited a place where I'd never been before: MedRite Urgent Care on 5th Avenue. I had a…read moreterrific experience. First of all, their waiting room is beautiful and welcoming, spacious and calming -- especially given that it's an urgent care! I didn't feel stressed out waiting in it, which hasn't typically been my experience (in medical establishments related to anything urgent), in the past. The warm greeting from the lady at the front desk was delightful; I found out her name, which is Aureliah...kudos for the welcome, Aureliah! I mean, she actually smiled. Big. I hate to say this, but it's actually a big deal to get a genuine smile and an upbeat welcome in a doctor's office these days. So, here for it! : ) I waited a short amount of time, maybe ten to fifteen minutes, while I filled out my online registration form. Then, I was called in and got my vitals taken and some bloodwork done by Josephine/Josefina. Loved her positive energy and can do spirit! Plus, as I told her in person, that lady can draw blood quickly and easily. Thank you, Josephine! It was painless. Brava! Then, Dr. Emily came into the exam room, to complete my physical; she was fantastic, too. I was impressed by her kindness, competence and professionalism. All in all, it was, again, a terrific experience. And - I look forward to going back (said hardly anyone ever about getting their blood drawn)! LOL Thanks so much, ladies! All the Best, Katherine