Only giving 4 stars due to 2.5 hours late for appt and price charged was $100 more than quoted…read more Reason given is that our tank is 1500 which is higher. I was not asked what tank size when I called for pricing and scheduling and did not know that there was more than one price dependant on anything. It would be better service if they would quote pricing for the different tank sizes so the customer can know price will vary depending on size rather than just quote a price then charge something completely different. Also, cement cover was not placed on level. Otherwise, service was great. The guys were very nice and polite and seemed to be very thorough. As far as I can tell they did a good job!

My cistern pump went out and they responded the same day and got us back up and running. Nice…read morefolks and a very fair price

Fast, friendly, excellent service, like always! We always appreciate them going above & beyond for…read moreus!

Service Requested, Personable Tech, Professionalism…read more I had a toilet start running on a weekend and Roto Rooter's answering service answered my call right away. Their weekend techs didn't start until 10am but said they would call me back at that time to set up an appointment which they did. The tech was actually able to come early and was so nice and knowledgeable. He fixed my toilet and answered all my questions. I also called another 24/7 well known plumber before Roto Rooter, since I was just going down the line in Google trying to reach someone, I left a message with this plumber and after 7 hours still have not received a return phone call. I will be returning to Roto Rooter for all my plumbing needs. When I was seeing dollar signs spinning Roto Rooter was there to save the day. Thank you, Roto Rooter!

Courteous when I call them, but rates are very high. Their solar panels are supposedly there to…read morehelp reduce customer costs. I think not. And I was told by one of their field reps that some were damaged in a the big hail storm that occurred some years ago, at of course the cost of their customers. We have an irrigation pump that when not used, most of the year, is charged $55 per month for zero kilowatts of use and in fact the breaker is turned off. So what do they do for $55 per month? The YVEC property, parking lot, building, landscaping, interior of building, solar panels, etc are perfectly maintained to top level. Wonder who pays for that.

I've been going back and fourth with Mr. Brandon Wittman for several months, he is a very nice,…read moreprofessional, and courteous person to speak with. The primary issue that I have been discussing with Mr. Wittman, is regarding the new 'smart meters' they've installed. Without getting into a long, drawn-out, detailed description of our conversation, I'll sum it up quickly. Mr. Wittman refuses to remove these new meters (at the demand of their customers) that they've installed on people's private homes, without demanding an extra $75.00 per month, on top of the bill you are already paying (which, by the way, hasn't gone down in price per kWH - for me - since this new meter was installed). Essentially, you are paying the same price for them to do less work. I find that absolutely ridiculous. If you are reading this Mr. Wittman; as promised, I will adjust this review once you comply with what I have asked you to do over the past several months. I've reported YVEC to the BBB, and will proceed as I feel necessary until the new meter has been removed and replaced with a NEW previous generation meter (which has been my request all along). It took them less than 5 minutes to replace the old meter with the new one, and I'm paying them (in my current kWH price) to manually check the meters, anyways. You don't deserve an extra $75.00 per month to do your job. Moreover, gas prices have gone down $1.00/gal in the past two months. I see no reason to have this new meter, and I want it gone, NOW (yes, there are more reasons than just what I've said here that I want the meter replaced).

Jason was absolutely phenomenal! Very nice, helpful and reassuring! Definitely a great first…read moreimpression of Williams Plumbing and I will use them for any future plumbing/water needs!

Not hired this company for plumbing purposes but I did share the highway with one of their trucks…read moreThursday morning (08-12-21) headed East out of Billings. The driver was extremely careless and aggressive in the roadway. I was in the left lane with cruise control set exactly at the limit and passing tractor trailers. This truck came barreling up behind me and was on my rear end close enough I couldn't see much of his grill on my rearview. I could see the wanna be nascar stud lifting his hand to check the speedometer and cursing at me through his windshield. Going though curves, he didn't let up. After passing the 3 tractors and getting over to the right, he was flying by me and didn't even wait for me to change lanes before he passed my rig. Barely missing my mirror, on he went. I watched him do the same to every other vehicle ahead of us in the left lane for miles. I had the vantage point to see this due to the many valleys and turns - affording me a clear view way ahead. If this is what Williams Plumbing has to offer, I will pass. Every other person on the highway was put to great risk due to one DB driver.