Okay/ best pizza and subs around. Their wings are okay. Maybe a double cook or something would be…read morebetter, personally I would fry, small light spin, then bake, then spin...
It is what it is though.
Our favorite pizza toppings are:
Cheese only
Bacon, Pepperoni, Ham
White pizza with spinach, Feta, tomatoes, and mushrooms.
Our favorite sub are:
The cheesesteaks plain. Meat and cheese. We hit it with our own sauce at the house.
And the Italian - no onions of course.
When it comes to Vocellis-
You have to eat it fast. Get it home and kill it while it's hot. Not the best reheated, especially in the microwave. Unlike Pizza Hut- which is edible. Lol
Reheating in the oven is awesome.
I would say that their main flaws are
1. Too much toppings - l don't know how it's possible to say it- I love pizza toppings, they just overdo it.
2. They have that chain feel although the pizza is awesome!!!
3. They are inconsistent sometimes. Very Rare, but sometimes.
I personally like a cooked pizza with the toppings somewhat almost overdone. They are not consistent with how the pizza is made. Again/ it's nearly always perfect to my families liking - it just seems as though the cooking time could be a minute or so more maybe. The dough has always been cooked, but once, and then they delivered a fresh order to us within 15-20 minutes.
4. Delivery drivers always seem rushed. I'm not sure why, but the pizza, sub, and wing deliveries in my area Almost always seem as though they just hand the pizza over, maybe a sign here, and a hearty goodbye. To me, they don't deserve more than a $5 tip, although we nearly have always given more.
They just don't apply amazing service as their food is. Especially Vocellis
I feel when your giving a tip of $7+, you should get a hey, nice to meet you or see you again- 'Thank you "etc, for ordering from us. Or Hi there, (they should know our name by now- same drivers pretty much which is awesome for employee retention) Here is your order, meal, or whatever Etc etc.
Then a "Have an amazing night, day, etc. Hope to see you next time"
For Vocelli's, These four flaws do not change if they are busy or not. It seems there is never any issues with respect to their customers whatsoever. They are always friendly and well adjusted to every circumstance when it comes to customer relations... from the inside of the business.
Unlike Pizza Hut employees that are to busy to talk to me when walking in, the uncooked or wrongly cooked orders which don't happen often, but happen about 1 out of 10 times.
The employees that just don't match with my needs or desires In a chain that is well known for their PAN or Stuffed Crust pizzas- that my son adores. Lol
Pizza Hut now has someone in a different state or country (who knows) answering your order for this glorious huge chain that has an amazing name for you. I would say by far, the worst Pizza Hut I have ever been to when it comes to my specific area.
Another chain near me is Fox's Pizza and the horrid manager. Watch out for her. She's on or off, very very off of busy as well as the times for pizza, etc.
I have always had a bad experience there when she is around. Otherwise, it's a nice environment that seems a little rushed.
Both of these chains, Pizza Hut and Fox's Pizza especially fox's pizza are not the best. Which is the main reason we mainly order from Vocelli's, even though I seek Variety in food.
Then there is the local wood fired pizza. I thought it would be amazing - but, unfortunately- bleh.
Hope this all helps in your decision!!!
-b
