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Do It Better Perfomance & Physical Therapy

5.0 (1 review)
Closed • 9:00 am - 7:00 pm

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6 years ago

Five days of neck pain and headache gone in 5 minutes. Kind, generous, professional, and effective. I can't recommend highly enough!

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Therapeutic Associates Newberg Physical Therapy

Therapeutic Associates Newberg Physical Therapy

4.6(7 reviews)
47.2 mi

I came in from another state just off from an Achilles surgery where I could not do anything for 6+…read moreweeks. I didn't realize how much my injured ankle/leg had gone backwards but the overall decline in my lower body from the time of inactivity was shocking! Sarah and Brock were amazing! Don't have time or space for the details but what I got from them compared to my wife's experience in AZ with a knee injury is, not even to be described! And they were fun people to work with. They motivated me to do more and I looked forward to every visit! Bottom line, they made it fun! But they got results for me and motivated me to move onto not only taking care of this injury in my move but like many other issues that seniors like me have, the knowledge that I have to work and fight every day against the natural decline of our bodies (my words not theirs!).

The care team feels knowledgeable and caring, my issue is the problem I experienced with the…read morebilling. I will start by giving some background info to help explain my feelings and while I do not feel two star review reflects the care team and could be associated with American healthcare I will leave this here for future clients. I recently hurt my back and while I was able to receive some care through my own research I went to Therapeutic Associates to ensure that I am doing as much as I can to prevent future injuries. My first appointment went well and while I did not get much more information than I started I thought it best to continue care. Admittedly they had assessed that I may not need many sessions to get back to full health but would like to continue seeing me. I had asked about billing and was told by the front desk that if there was any billing they would inform me on my next appointment. I had to change my next appointment due to being unable to find anyone that could babysit my son at home and was able to change my appointment successfully. Went to the appointment and got a manual adjustment and was able to schedule the next appointment without mention of a bill. So I had had assumed the treatments were covered under my insurance as they said they would inform me if there was any charge. Unfortunately the next week we got news that we had lost our child on the way and I needed to cancel my appointment to counsel my grieving wife and myself. Unfortunately there wasn't a mention of a cancellation fee or a mention of my previous charges but my mind was elsewhere as well considering the situation. I did reschedule and got an email informing me of charges of the sessions. The emails themselves do not show what the bills or charges are and you must create an account with them to see what the charges are. After finding out what the charges are and considering that I do not feel I need more sessions I decided to cancel my last appointment and found out of the cancellation fees. I admit I should have been more aware of the bills and should not have canceled the day of I was meant to have the session but what is done is done. I was originally going to give a 3 star review but I remembered that during our second session I was passed off to a different associate and was charged extra for the dr to crack my back. All in all I feel as though my experience is an outlier and the general experience everyone has going through them is lovely. My complaints could be due to how insurance billing works and my unfortunate life altering situation which caused me to be unable to keep the schedule I would have liked.

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Therapeutic Associates Newberg Physical Therapy
Therapeutic Associates Newberg Physical Therapy

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Do It Better Perfomance & Physical Therapy - physicaltherapy - Updated October 2026

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