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    The people who work here need to be retrained. They are ignorant and don't understand basic processing.

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    8 years ago

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    9 years ago

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    9 years ago

    Terrible services, I feel really frustrated here, nobody give information, nobody knows anything, arrogant people. Terrible

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    7 years ago

    Extreme long line. Average waiting time is two hours. No security, no any help. Worst dmv

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    Ask the Community - Dmv

    Review Highlights - Dmv

    He displayed exceptional kindness, courtesy, and an eagerness to help, which is rare to find at any DMV.

    Mentioned in 2 reviews

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    People searched for Departments of Motor Vehicles 1,610 times last month within 5 miles of this business.

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    State of New Jersey Motor Vehicle Commission

    State of New Jersey Motor Vehicle Commission

    2.0(49 reviews)
    0.0 mi

    This is my second visit to this dmv location to renew my license. I had to make an appointment for…read moremy renewal. This location had the earliest date available. Even though I was scheduled close to 2pm, I went before noon. Waited few minutes to check in, complete the form, waited 10 minutes to get the ID check done. Only had to wait couple minutes for the queue to call my ticket. Finished rest of the process in another 10 minutes or so. I was done in about half an hour. I'd take that any day. The facility is little old. It's showing signs of aging. The booth markings are little hard to find. But overall I experienced good speedy service both times.

    Neutral review since I didn't get to do what I needed so just posting my experience. Arrived at…read more7:50am and there was a line of maybe 100+ people. Apparently people camp out at 4am (not about that life, which is why I got there at 7:50am). By 9am I was almost in the front of the line and there is a staff member that gives you a ticket. I went there to transfer a car title, was told they are only processing driver licenses. So only go to North Bergen for that and when you are there ask the person in the line if your paperwork is good to make sure you aren't missing anything. -Line moved fast -Wish I had known they are only processing driver's licenses, no registrations -Didn't see why the camp out since the line moved fast but I guess perhaps cause it is cold now, less people? For car registrations they told me to go to Wallington or Jersey City DMV**

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    State of New Jersey Motor Vehicle Commission
    State of New Jersey Motor Vehicle Commission
    State of New Jersey Motor Vehicle Commission - This is the start of your continued long wait

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    This is the start of your continued long wait

    Department of Motor Vehicles - Every single chair filled, people standing everywhere

    Department of Motor Vehicles

    3.1(158 reviews)
    3.5 miEast Harlem

    Made my mom an appt to renew her license for today at 12pm. We arrived at 11:40 had to show the…read moreemail that we had a reservation and wait in a line. It was super crowded inside but we registered pretty quickly and they called her right away to counter 5 to take her picture and sign her name on a paper. We waited until about 1:20pm for them to finally call her number to counter 11. The appt process def needs work but these are the pros and the cons to this location. Pros-close to the 2 train, easy for my elderly mother to walk to. Very clean location esp the restrooms, there was even a worker cleaning the bathroom when i was there making sure it stood clean. The staff here is super nice. The nicest I've ever encountered at any dmv location and the main reason i gave it 4 stars. Both ladies working counters 5 & 11 today were so nice to me and my mom and very helpful. My mom wasn't able to get her enhanced id during her renewal due to her name being misspelled and the lady working counter 11 gave us all the info to fix it and come back. She renewed the license for now and told us the price when she fixed everything to upgrade it to the enhanced. She was the sweetest. Cons-long wait Time even with appts, no security walking around the seating areas to ensure safety. There was a crazy guy talking to himself and bullying anyone that stood too close to him for his liking and when he was done he left and pushed a ton of people. Security should walk around observing those seated esp since people get very agitated waiting so long. I would def return due to the customer service alone but will expect to wait even on a Wednesday afternoon

    Having "proper documentation" doesnt mean anything. Every receptionist will require something…read moredifferent. God bless the very kind woman that helped me today. I was damn near almost in tears because it was all just so frustrating and with carrying a baby, im just so glad it all worked out in the end. My baby will get to meet his grandparents thanks to her. & to the 2 ladies at 2-3 counters, get a new job if youre not willing to help, youre there for no good reason but a check.

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    Department of Motor Vehicles
    Department of Motor Vehicles
    Department of Motor Vehicles - Literally 3 people waiting to pay. Yet it still took them 2 hours to call me. Thanks for nothing!

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    Literally 3 people waiting to pay. Yet it still took them 2 hours to call me. Thanks for nothing!

    New York State Department of Motor Vehicles - DMV

    New York State Department of Motor Vehicles

    3.1(434 reviews)
    3.9 miChelsea, Midtown West

    The DMV at 366 W 31 St, in Manhattan is well organized, but some of the clerks are not the best…read morecommunicators. I told the reception clerk I wanted to renew my license and get a new photo. She gave me two numbered tickets, one for the photo and one for form processing. I didn't get across the room and thought I heard my photo number, but thought they'll probably repeat it. I sat down and scanned the numbers board. My number didn't repeat so I went back to reception. Another clerk took me over to the photo window, spoke to the clerk and told me wait. She was impatient. Her instructions were confusing, but she got the job done. My form processing number was soon called. I did the very easy eye sight test which consists of reading one line of large letters. I tried to pay by check. They only accepted cash or credit card. My docs were processed. I was given my receipt and left. On the subway home I looked at my flip phone and found 7 DMV text messages. Four telling me to go to the assigned windows I already had visited, but 3 were sent after I had received my receipt and left the building. They said to go to another window. I only hope the last 3 texts were sent due to a computer glitch.

    I actually had an appointment in lower Manhattan but day of was able to get a similar time…read moreappointment at Midtown location instead. I had all my forms filled out and documents printed out in advance. After checking in, I was called up in 15 minutes and was out the door in the next 10 minutes. Very painless experience, highly recommend scheduling an appointment to avoid walk in lines and you can try your luck of scheduling one day of.

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    New York State Department of Motor Vehicles - DMV line outside

    DMV line outside

    New York State Department of Motor Vehicles - Inside

    Inside

    New York State Department of Motor Vehicles - Inside

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    Inside

    Dmv - departmentsofmotorvehicles - Updated May 2026

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