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8 months ago

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11 months ago

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11 months ago

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1 year ago

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3 years ago

This DMV location is sub standard and outdated. More informational signs should be posted on the site and outside of building.

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DMV - The actual hours

DMV

2.4(24 reviews)
9.5 mi

My daughter and I opted to do the drive to Fayetteville instead of going to a closer DMV because…read moreFayetteville had faster times. We got there at about 1230 and checked in, our estimated wait time was 33 minutes. At about half an hour, we started checking the times and it kept going up. At about 330. We finally got the text that it was our turn and to come in. We went inside to be told people were being called to be told to go home. When we asked why we were told they were too many people in the waiting room and no way could they get through all of us before closing. We asked why didn't anyone let people know this before hand so we could've gone to another DMV that at that point though a further drive only had an estimated 15 minute wait time. By this point it was too late for any of us to go to the other DMV office. I understand they were shortstaffed, I understand there's a lot of work that needs to be done. I only saw two employees in that office along with the security personnel. What upset us was the total lack of communication the updated wait times to let us know that they were cutting off seeing people. Instead, wouldn't there be a way to send out a text to all of us that we're waiting in our vehicles stating that due to times no more people who had been checked in would be able to get their licenses. When we did the math, they were doing approximately nine people an hour. Though this is a fantasy, I hope the DMV thinks about how they communicate to the people who have checked in and are waiting for appointments to let us know if they are going to be able to complete seeing people or not. At 3:30 there were only about 15 people ahead of us.

I overheard one staff member saying to the other staff member that she was surprised to see that he…read moredidn't have much overtime on his last paycheck. He said it was because he had to take a day off so it affected his OT. The staff member said, yeah because you always have OT..... They make everyone come back in the afternoon, even though nobody is being seen in the morning, so they can go past 5pm!! It's a SCAM and somebody should be investigated this!!

Photos
DMV - This is the front of the license plate office which is different than the drivers license office

This is the front of the license plate office which is different than the drivers license office

DMV - They are friendly and helpful but the wait is forever. I would suggest getting here when the door opens.

They are friendly and helpful but the wait is forever. I would suggest getting here when the door opens.

DMV

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DMV - departmentsofmotorvehicles - Updated May 2026

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