Excellent communication, friendly, honest service! We had a power surge which fried the frig. Ugh…read more Mr. Brock was very thorough in making determination that unit was not feasibly repairable. We were very pleased with his service and would highly recommend!

Responded quickly. Was able to come out and kept me updated on time of arrival. Did an excellent…read morejob. I will use him again.

Awesome experience!! Great customer service, timely, super knowledgeable and reasonable priced…read more Would absolutely recommend!!!

Sadly my washer had bit the dust, but the service was great. I will definitely be calling again the…read morenext time I need appliance repair.

Tony was very responsive to my phone call and to my text--he was clear about the possibilities of…read morerepairing my washing machine but also honest. It took him minutes--he explained what was wrong with my machine, fixed it, and then let me know that i might have other troubles in the future. Tony was professional, quick and thorough. I would gladly call him again for any appliance issues.

Professional communication and prompt service! Tony was super easy to work with as well.read more

Honest folks charging honest dollars doing quality work. No BS with these folks…read more Same day service and super friendly and knowledgeable.

Very grateful to have this company be as responsive as they were. Brad came out to assess my washer…read moreand dryer unit. He gave me feedback that was helpful in making a decision to invest in repairing them or buying a new unit altogether. Great, honest service.

Appreciate the quick acknowledgment and diagnostic quote price!…read more Artem arrived as expected this morning to diagnose my fridge issues. Looked at the issue, proposed 2 solutions; he then deep cleaned the coils with the caveat that I might still need a new fridge. I'm willing to see if this works or if I have to purchase a new fridge. Very reasonably priced and tidied up the area when he finished. Highly recommend ArtiFix!

I had a control board that was malfunctioning in a stove. I was able to get an inspection within 2…read moredays. Scheduling was very easy through Yelp messages and I was even able to get responses in the middle of the night. The diagnostic report was very detailed which I appreciate. The technician gave realistic expectations of what could be fixed and what couldn't, even though it would've been to his benefit if we just went to him for all repairs. He even sent photos and videos of the situations which was helpful. I appreciated his timely responses, detailed reports, and honesty in service.

I had a great experience with Excellence Appliance Repair! Oleksii was professional, knowledgeable,…read moreand very thorough. After a bad experience with a different company he made sure the problem was taken care of quickly and made sure everything was working properly before he left. He was also friendly, respectful of my home, and clearly takes pride in his work. It's not always easy to find a technician you feel confident in, but Oleksii was excellent. I would absolutely recommend him and Excellence Appliance Repair and will use them again if I ever need another repair!

I had a terrible experience with Excellence Appliance. They came to fix my dishwasher and after the…read morerepair was "complete" the dishwasher did not work. They refused to refund the diagnostic fee even though the diagnostic was clearly incorrect! The tech who came out said to contact him if it didn't work after he left and when I did he said he is unable to fix it. When I called the office to have someone else come out they refused. So now I still have a broken dishwasher and they stole $142 from me!

I went through Yelp request a quote and was pretty impressed with the whole experience. I ended up…read morewith Appliance Ace because I wanted to work with locally owned and operated businesses. Fast and professional service. I had a leak in my washing machine and he checked everything in detail and did several test washes. Now I have a piece of mind and with his advice I haven't gotten any leaks since. He did a great job explaining what he was doing and looked prepared with all of his tools. The inspection fee is the same as everyone else which is $85 and can be applied to labor if you want to fix it through them. I will definitely include them as my list of goto repairs for appliances. Thank you!

Quick response, did a quality check and all for a decent price for a same day service. The tech…read moregave me some good advice on next steps.

We had a dangerous natural gas leak from our gas range. After shutting off the gas we had plumbers…read morecome out on 2 occasions to check the supply line, which was fine. We then had a HPS tech come out and check the unit and could not find a leak despite the plumbers leak detectors going off previously. After the second plumber again detected the leak coming from the unit (see pic), I called HPS back, they initially told me they couldn't help and to call the gas company! I asked to speak to the manager. He called back and looked at the picture and said he thought it was the gas tube. We set up a re-check appointment for 2 days later, then texts me last minute and cancels, saying he couldn't get the tube. It was supposed to be a courtesy re-check but they flaked out and said to call someone else. I accepted their offer to destroy the service fee check but they still wasted my time and left me without a working stove. Very unprofessional. I had another company come over today, found the leak, and fixed it in less than one hour! It wasn't the tube! Lastly, after checking with Dacor, HPS is not an authorized service company.

Appliance repair is one of those household duties you take on when you buy a home, and it's usually…read morenot much fun. Unfortunately, there are more than a few unscrupulous repair shops that will try to take advantage of the consumer's ignorance. That's why using HPS was a very pleasant and refreshing experience. It was easy and fast to obtain a same-day service appointment to diagnose the problem with our dishwasher. I thought the circulation pump had gone bad and Arti, the technician, confirmed it. We discussed a couple options, and Arti attempted to fix the unit with the less expensive route. Unfortunately an entire subassembly needed replacement so we had to wait until the next day to get the correct part and complete the repair. It was great that HPS kept the parts in stock instead of having to order and wait several days until the parts came in. Both the initial visit and follow-up were on-time and the service was fast and competent. These guys know how to provide excellent customer service and the price was less than expected. Highly recommended.

Jeff went above and beyond! He even went online and found the replacement model for me when the…read morebig box stores said no replacement was available without an expensive upgrade. He gave me helpful advice and great pricing. I will definitely use him again and recommend him to all my neighbors. Barbara Manley

I contacted Yarrow since they were the only company with all 5 star ratings, others were good but…read morethere were a couple of ratings by people who didn't receive 5-star service so went with Yarrow and now I understand WHY they have all 5-star ratings. He (a veteran so I was happy to support him!) responded, booked and got to my place quickly after 1st contact. He was respectful and diagnosed the issue quickly, thought it was another issue but when he came back to install and pulled the washer completely out, he realized it wasn't the issue & had the parts to put swap out some little motor which he said "This will be cheaper" and I always respect service providers who are honest. He could have easily installed the valves he originally thought the issue was and charged me for that AND told me about the other issue and fixed that and charged me more BUT he was honest and saved me some $ and fixed the issue!! I will always call him in the future!! He also helped to clean out the dryer vent as much as he could and recommended Firemen Dryer Man to clean out the rest - love that business and happy to give them my business.