A Running Scam -- A Criminal Scheme of Alarming Scale! It's…read morehard to believe this so-called business is still operating unchecked. For years, it has posed as one of Britain's top plumbing companies while repeatedly defrauding customers. I wish I had read the many negative reviews from others who were scammed just like me. The company displays a distinctive pattern. We called them to replace a simple plastic bath mixer- an attachment -- a very basic fixture that any professional plumber should carry or quickly source. During the initial call, and after paying £156 in advance, for the first hour, I offered to send a photo of the required part. They refused. That should have been the first red flag. Their tactic is simple: arrive, declare they don't have the part, suggest a quick trip to a local DIY shop that predictably doesn't stock it, then "go to Argos" -- consuming most of the paid hour. The plumber never returns but instead sends a follow-up report, suggesting another visit the next day for an additional £200 to "complete the job." In reality, the part is standard -- any competent plumber should either carry it or be able to collect it easily from their office stock. Instead, the company pockets £156 for doing virtually nothing. For reference, they quoted £360 to install a basic shower mixer onto bathtub taps -- a task that's usually straightforward and should not require such inflated costs or deceptive practices. This operation has exploited customers this way for years, as proven by numerous similar online complaints. Avoid these fraudsters and report their scam to Citizens Advice, who can escalate the matter to Trading Standards for investigation.

The most awful service I have ever experienced…read more Apparently, you cannot give 0 stars, which is a shame, as Pimlico do not even deserve 1 star. Incompetent administration, an engineer who lied and a complaints process which is basically them deciding that you are wrong. As others have said it's £150 up front. The engineer turned up, worked about 5 minutes and said everything was fine. 3 days later the leak started again in exactly the same place. Pimlico said I would have to pay again to get someone to look at it and that their engineer had advised a replacement which I had refused and that it was all detailed in the engineer report. Of course, I had never received the engineer report as they had the wrong email address for me, and if I had received it, I would have challenged the false statements the engineer had included in it. I immediately made a complaint, which they dismissed as they had video evidence that supported the fact I was lying about what the engineer told me. They didn't follow their own 3 step complaints process, they are not a member of any external ombudsmen or complaints scheme. So, when they defraud you and dismiss your claim, you have nowhere to go. Oh and of course they later admitted they didn't have any video evidence and claiming they had was a mistake, but they still didn't refund me the £150 or admit any wrongdoing. Literally the worst company I have ever dealt with.

**Warning: Avoid C. Anderson and Sons LLP!**…read more I had a terrible experience with them servicing my boiler. They claimed it was unsafe because of a **tiny bit of rust** on the casing, didn't fix an ignition issue I raised, and tried to upsell me a new boiler for **£5,000!** What a complete waste of money for the service. I got a second opinion from the manufacturer, who sent an engineer. He fixed the ignition in 30 minutes and confirmed there was **no need** for a replacement due to rust or any other issue. When I confronted C. Anderson and Sons LLP with these findings, they refused to offer any compensation and completely dismissed my complaint. As the saying goes, "Never ascribe to malice that which is adequately explained by incompetence," but given all the evidence, it's hard not to question their intentions. If you're considering C. Anderson and Sons LLP, **think twice!**

Avoid at all costs, charged me close to GBP700 for not doing what I asked nor solving the issue. I…read moreordered a gas engineer to check on water tank and overflow pipe and told them I had already had drainage engineer and regular plumber in to investigate a leak. The plumber they sent spent 5h doing some drainage work which had just been completed. I also asked to call me to discuss the work, and my tenant offered to put him through to me as I am the landlord based abroad, plumber didn't call me nor wanted to speak to me. Just wanted to bill a huge number of works to do unnecessary work. I spoke with Will Anderson who refused to refund some of my unfairly charged money. Worst plumbing experience ever.

I am a property landlord so pretty familiar with working with builders and the trades. I used this…read morefirm in late 2016 to provide a required safety certification for a rental property I own. After the job they said they only wanted cash and then said that they would send the invoice and gas certificate to me. After chasing for weeks I finally recieved a gas safety certificate - no invoice - but the certificate was for someone else (with all their personal information on it!) I have been chasing them for now 12 months ... still no gas safety certificate and no invoice!! The office answered by one of the rudest and most disingenuous Russian ladies I have had the displeasure of coming across. After chasing them numerous times - they now say that they have 'no record of me' and its not their problem ... they are clearly happy to take your money but are either NOT certified themselves or just completely incompetent. Stay clear of this firm as it is a massive headache and a waste of your money. HMRC should be investigating this lot as I'm pretty sure that they are not declaring in addition to not being properly qualified. I will file a complaint shortly with their regulator. Very disappointing

im am really happy i called this service the plumber did an amazing job installing my electric…read moreshower he had great banter too which was a great plus, he respected the environment he was in and did his job to absoulte perfection, would definitely recommend this service to anyone 100% Fabolous Job

From the owner: Emergency plumbers 24hours are a rapid response plumbing company.there are alot of plumbing…read morecompanies that are based in London. but we specialise in the unexpected emergency in plumbing,heating and drainage. we are based in ealing but we cover all of West London and surrounding areas. we offer a 1hour time slot and aim to be with u in under the hour.