The woman on the phone was really polite to me and the guys that came to help me clean the house…read moreafter the builders were done with the renovation were just as great. Thanks guys, you are great!

Arrived half an hour late, which was really bad as we had to stand outside of the apartment because…read morethe new tenants were moving in. Otherwise they did a great job, packed everything fast and nothing was broken.

Mr B.G telephoned c and m carpets at 8.35am to request a job to be carried out. At this time we are…read morevery busy loading up the carpet fitters to ensure all the bookings organised are met to the time slots given. My response was "sorry to interrupt you but we are very busy at the moment please can I take your phone number and call you back as soon as we are free" B.G response was make sure you give me priority as its an emergency!! He continued to retaliate and at that point I replied " if it's that much of an emergency call 999. His reply was stop cunting me off!! At this point I called him a knobhead and the phone went down. 10 minutes later I recieve a call from his partner and she replied "if you don't do the work I will bad mouth you and write up bad reviews on your company! She then explained that they have had a death in the family and she is pregnant. I telephoned several minutes later to apologise for calling him a knobhead but everyone has problems in there life which is no excuse to take out on a salesman! I guess customers are always right and I should have been professional enough to terminate the telephone conversation before it escalated. I have been running my business for 15 years now providing the best possible service and providing very reasonable prices saving my customers a lot of money. A lot of my customers are repeat custom! I guess you can't please everyone. They are very bitter customers I'm guessing due to there circumstances I hope it all gets better for them.

used before and was indifferent about the service and accepted the low level of quality because you…read moreget what you pay for. however calling up with an emergency job that needed to be done as soon as possible as flooring needed to be removed so pipes could be run for a new boiler as mine was condemned 2 weeks after moving into a new property and my pregnant asthmatic wife was waking up every night with sever asthma attacks the sales man proceeded to say "I literally just walked into the door" (10 minuets after it should have opened) "if its that much of an emergency call 999" and "what ever you knob head your just some cunt" apology was recieved. still bad practice but took responsibility so from one star to 2.4.

Disappointing service. Eight days after booking them for an electrical repair they still hadn't…read moreturned up. They didn't respond to phone calls, so I popped round to have a chat and was confronted by a surly and impolite guy called Cliff who clearly wasn't interested in completing the contracted work. It's a pity as I like to support local businesses, but this is one to avoid.

I employed Peckfords to rewire my flat. They provided an excellent service. They turned up on time…read moreand did a professional job -completed earlier than they had predicted with minimal mess. I had been told by other firms that the new wiring could not be put through existing conduits but Peckfords mostly managed this with ease without me having to lower ceilings or have plastic trunking everywhere. When something needed changing they came round after the job to sort it out. I would definitely recommend.Many thanks. RM

I contacted brothers locksmith twickenham at around 5 p.m. Since I was having lock problems near…read morethe stadium. They rectified the issue without causing any damage, showed up on time, were polite, and charged a reasonable fee.

Your guy/locksmith from Brothers Locksmith Twickenham company was an absolute lifesaver!!! I had…read moredropped both my car keys and apartment key down the trash chute, and he made sure I had not only 1 but 2 apartment keys both Yale, and 2 car keys (transponder). He was all around and can definitely reprogram your keys, do lock fitting... from how I saw him work I can see that he is multi-talented! He was extremely kind and has fast response too. It's hard to find that level of customer service. He definitely made me feel relieved with his quality work. Thank you so much!!

I hired a handyman from FS. The job was done exactly as quoted. But when I checked my bank account,…read morethey had charged 35% more than the job itself. I thought it was a mistake. When I called they would not take the call but go through an online app. It took days of messages back and forth and even then I did not get all the money back. They won't talk to you on the phone even if you ask. Terrible customer service! There are lots of decent handyman companies that do not misuse their customer's cards once they get hold of the number. How is this company allowed to do so and still operate in the United Kingdom?

We had Fantastic Handyman install new locks on our front and back doors, and we have been pleased…read morewith their work. Our requests for assistance were responded to very quickly both times, and they arrived exactly when they said they would. The technicians were very knowledgeable, turned up on time, and completed the job without any fuss. The locks were installed perfectly and we are delighted with the results.