First, I would like to say I didnt want to write a review but when I called no one seemed to care that one of their stylist working there damaged my hair so i decided I Would place my complaint here. Also, my stylist was a very nice woman. So, the reason I came to this salon was because its specifically a natural hair salon, which gave me the impression that my natural hair would be taking care of. I asked for a silk press which is heat on heat. I do my own silk presses at home but this time I wanted to get it done "professionally" hoping the results would far better than mine. I was wrong. I have gotten silk presses before regularly at "Najes hair studio" and I get the works, deep condition and a trim. However, when I was getting the service at djeas, I did not recieve a deep condition which is essential for a silk press. The hair has to be well prepared for the heat thats gonna be used. I've been natural for about 4 years and i've done tons of research and gotten tips from PROFESSIONALS so I know what should have been done. When getting my hair conditioned they left the conditioner in for about 5-10 mins, never once was I put under the dryer for maximum conditioning. So, moving to the blow drying process NO HEAT PROTECTANT WAS USED, and if it was used it clearly wasnt enough. Like I mention, me, someone who is not a professional, have been doing my own silk presses and has never gotten damage this bad. the blow dryer was on high hear which isn't always necessary but if that setting is to be used it should be done properly. Then I get it straighten which was okay, the front could've been done better it wasn't pressed in the front middle of my head. Overall out of 10 i rate my EXPERIENCE 8-10. When it comes to results I give it a 5-10. My hair was damaged there's no other way to put it. I was charged $60 for the press and $10 for the trim. N when she trimmed my hair she only did the longest layer of my hair. I do not feel the results were worth the price at all, especially being that i had to go home n touch up and trim my hair myself. I WILL INSERT PICS TO SEE THE DAMAGE AND TO SHOW ANOTHER SILK PRESS THAT IVE GOTTEN BEFORE PROFESSIONALLY WHICH WAS WHAT I WAS EXPECTING. ALSO WHEN I CALLED THEY DID NOT CARE THAT MY HAIR WAS DAMAGED NO QUESTIONS WERE ASKED. read more