This is in response to Dave Shannon's response a year after I placed my initial review. Yes, both…read moreMichael and Candace is still a nice couple. However, that doesn't change that fact that you were completely rude and unprofessional on the day of this particular event. Your unprofessionalism is evident in your response. Instead of focusing on the issues that I personally felt should have been done better, you focus on attacking me personally. Yes, I admit, this was one of my first wedding (and since have many many more), and yes, it didn't go as how I had planned; but not because of my dis-organization, but with the last minute changes that the couple threw at me at the very last minute - to be honest, I didn't know that they had hired you until the day before the rehearsal. I am sure the plan that I had would have worked smoothly, until you starting dictating to us as to what you were going to do, not what the plan was. I have known the couple for years, while you had known the couple for a few days, and me for less than that, and had no idea of what the plan was, but you took it upon yourself to make changes to their wedding. I was simply trying to work with what situation I had, without making a scene nor ruining the day of the lovely couple. Unfortunately, you were not as professional as I was.
As for your comments; I did not call randomly - I called once, asking if you would be able to come back because the couple had completed their photo session early. It was not the caterer that arrived earlier, they were cooking on site. In fact, we also asked the caterers to get their food ready earlier than agreed upon. I'd appricate that you only make comments on issues you were informed about. We all understood, that there was an agreed upon time, however, we also expected that for any event, all merchants associated with the event should be somewhat flexible if things change - you were not flexible at all. It was very evident to me, the couple, and all the guest that you were angry, and did not want to be there. This showed, again, your unprofessionalism. We also invited both you and your guest to partake in the meal as well, which was not in your contract. However, it didn't include you making your personal comments regarding my wedding planning at the table, where I was sitting at. Not only this unprofessional, but extremely rude as a human being. Also, you were provided with the specific music that the couple requested for their wedding. I understand that you had to convert them so that it could be played with your equipment. Why was it that you chose to play your own music? The music the couple requested had no vocals, which are the ones that I provided to you, but during the event you chose to play music with vocals. You never informed anyone if you had any issues with the conversion of the music, so it's not surprising that the couple and myself were extremely surprised that their wishes were not followed.
I've also read other comments from others who have had negative experiences with you. You do have a tendency to do things that you know you are not supposed to. For example, you know that you are not supposed to be taking any photos or video without the explicit permission of the couple or myself. However, I happen to be going through the video and pictures of the couple just a few days ago, and in both the video and many pictures, we see you taking either photos are videos of your own. Neither the couple or myself gave you permission to do so.
In your comment, you make it sound that the photographer and/or the caterer caused everything to go awry that day. If that's the case, why is it that couple have used both the same caterer and photorapher for personal events after their wedding; and I have used both the caterer and photographer for 12 weddings that I have planned for; but neither of us have called upon your services? For those considering using Dave Shannon, please take into consideration all the positive and negative comments on here; please be aware of any reoccurring themes through the comments and Dave's responses to them.
I have said my peace and have since put this behind me. Dave, I appreciate what you do, it's not an easy job, and you do have a passion for it. That wedding did, over-all, go well, a few hitches along they way, it's just you didn't make these hitches any better, but made it worse. I wish you all the best in the future. :)