Johana was quick to respond and came over to give me an estimate. When the timing wasn't going to…read morework out, she sent 2 helpers to do the work. They were great! So thorough, respectful, they even put the toilet paper in little flower shapes... the house looked and smelled amazing, they went above and beyond!!!

I was looking for someone to clean a home before listing it for sale. I called Jhoanna. She came…read morethe next day to give me an estimate. $500 for a deep clean (excluding carpet cleaning), $400 for a regular clean. It seemed steep for an empty house, but ok. She had good reviews, I wanted to support a local business, and she could get it done the following day. She showed the next morning with her assistant. They were done in four hours. She showed me the vacuumed rooms, the shower, the stove. Seemed fine. That night I took a closer look. There was dust in door jambs, the tops of the bathroom cabinets weren't cleaned, the top shelf in a bedroom was untouched, the floors were filthy. There were also cleaning items of mine missing. I don't usually complain, but this was too much. I emailed Jhoanna and asked for a partial refund of $100. She said no refund, but she'd come and clean. I said I would prefer the partial refund. She said it was impossible because she already paid her assistant, but she again offered to come and clean for free the following Monday. She also said the reason the shelves weren't clean is because the rooms were dark, and the floors were dirty because people had walked on them. Let me clarify, the bedrooms weren't brightly lit, but on a sunny day with a window, there was ample light to see multiple shelves. The bathrooms were fully lit, and the only person who walked on the floors was me....in socks. Anyway, I accepted her offer, said Monday didn't work, asked what other days she was free. I never heard back. When I hired her, she said house cleaning was no longer her full time job. Perhaps that's why her standards have decreased. Based on the other reviews, and what she charged, this was disappointing and completely unacceptable.

An excellent, responsive, and friendly house cleaning with affordable rates. They were very quick…read moreto respond to our inquiry, and we were able to schedule a cleaning for our 1 bedroom residence on short notice. Payment was handled easily - they accept cash and card. The owner and her husband did the cleaning themselves. We had a lovely chat with them while they were cleaning. They were very efficient and got the job done faster than I expected. They were great with our dog, who gets a little excited when new people are around.

I had Trending Insights services come to my home 4 times! The first time they did a great job! I…read morehired them to come every 2 weeks. The 2nd time they no showed! I called them an hour later and they forgot! Ok, I let it go and they came later that week. The 3rd time they did a great job cleaning. The 4th time another no show! I called and left a message! No response till the next day, after I called again and left another message! I got an email saying they had a family emergency! Ok, I understand but this is your job. At least call me and let me know! They said they would reschedule but after 4 days of no response I cancelled their service! I was very disappointed in them!

I cannot say enough good things about this company! Lidiane and her team were friendly,…read moreprofessional, quick and thorough. I was beyond impressed and highly, highly, HIGHLY recommend this company for anyone and everyone looking to clean their space.

These girls go above and beyond. I just moved into a very dirty and not well kept house, . They…read morecleaned all the dirty radiators, shined all the floors and moldings. They even cleaned a microwave spotless that was full of dirt and grime. I had a room full of boxes and they moved them to be able to clean that room even though I told them they didn't have to.

I had them come out to clean a month or two ago and just got around to giving them a review. I am…read morepleased with the friendliness and the overall cleanliness of my house. I did clean up before they came but I noticed a lot of little things they cleaned that I just glance over. I am giving five stars because I feel it was great for my money. If I was going to add one thing I'm not sure if this is me being picky or not but every blind/shade I had was not dusted or cleaned.

This company did not deliver as agreed upon. First, they rescheduled my move in cleaning 2x and…read morewhen the first cleaners went, they showed up late and only broomed/ vacuumed and mopped. They absolutely did not touch anything else. They sent another person (1 person) for a re-clean and asked me to do a final walk thru at the end. In the walk thru I noticed items on the checklist provided to me before the cleaning, were not completed, such as: cleaning the doors, appliances and cabinets. I would also not expect 1 person to be able to clean a 3 bedroom 2 bathrooms house with a basement in one hour and a half. The cleaners did not have the tools needed to complete the cleaning either (as mentioned on the checklist). I am extremely disappointed in the service.

Unfortunately we waited a while to utilize a gift certificate from 518 Maids and before it expires…read morewe have reached out to schedule the cleaning by email, text, phone (no answer voicemail full), Facebook and here and have not gotten any response. Either they are out of business or we've been ghosted.

no deep cleaning performed on apartments floors no person…read moreliving at the vacant apartment , no one eating and no electric at the apartment after paying $160 deep washing cost to maid- maid refuses to offer oppty to return again and deep clean floor... we still see cobwebs along the bottom cabinets and corners. Not good

I have read the reviews from years ago. I have used Green Genies for many years, including the…read morechange in ownership. I have been extremely pleased with their professionalism and courtesy. They do an amazing job and they go above and beyond. I have some mobility issues and have asked them to carry things upstairs for me and they accommodate my strange requests. I begin counting the weeks until my next cleaning the day that they leave.

The wost cleanning service I have ever used. They charge a ridiculous amount of money per hour for…read morea 'deep cleaning' which they did not do. I had to re-do everthing. 6 maids came, and they spent most of their time talking to each other not cleaning.

Giving a solid middle of the road rating based on a move out cleaning we recently had done. I had…read morenever used a cleaning company previously, so I posed a question asking for recommendations in one of the mom groups on Facebook. A couple of folks recommended Kavalla Clean, and there are ample reviews online, so I thought they would be a reliable choice. I was in contact initially via facebook, and scheduled the cleaning over the phone with Chris' wife. The day before our cleaning was scheduled, I asked if we could push it back a couple of hours as we still had some packing to do, and they were very accommodating. On the day of the cleaning, Chris called to let me know he was on the way, and I would say from start to finish the entire process took almost 2.5 hours. He and Rachel were both very friendly and easy to work with. I didn't examine the job that they did prior to making payment, but total cost came to $240, since they charge an hourly rate of $50 per person, per hour, and had two people doing the cleaning. I did leave a tip as well, as I'm honestly not sure what proper protocol is. When they left, I did a brief walk through of the house to see how it looked, and overall everything looked shiny and clean. I did notice a couple things right away though - the wall next to our shower still had visible dust on it, which I think probably should have been wiped, and the door leading outside had not been touched at all. This was where they had their coats hung up though, so I think that may have just slipped their mind. I was specifically looking to see how clean the floors and baseboards were and those both looked great. Fast forward a couple of days to our closing, and while my husband was finishing emptying some odds and ends in the basement, he noticed several other things that didn't appear to be touched. He noticed that the dust on one of the bedroom ceiling fans was still visible, and there was some dust visible around one of the doorways, the granite vanity top in the bathroom didn't appear to be cleaned well, nor the mirror over the vanity. Since our house was completely empty upstairs, one would think this would be a fairly easy job in terms of cleaning everything as there wasn't any clutter or furniture to work around. I was definitely happy that I didn't have to worry about doing a thorough cleaning prior to leaving and I think we left the house in a very nice, clean condition, but I think in this case the cost for us wasn't completely justified or necessary. Definitely a learning experience for sure. Going forward, we will most likely utilize a cleaning company that charges a flat rate rather than a per hour cost.

Chris with Kavalla clean did an awesome job! For sure my only carpet cleaning company to use from…read morehere on out! Super honest, friendly, and hard working! It was a commercial high traffic restaurant that is nearly impossible to get perfect and he did! Thanks Kavalla Clean! I look forward to using your company again in the future.