"Keith, I would like to thank you and your work crew(s) for the prompt attention you provide for us at DIETRICH HOMES and the follow up service you dedicate in the care and maintenance of our new homes, much appreciated." read more

Was referred as a local company. Grass cutting, hedge trimming, driveway sealing and fall cleanup packages ordered. They sent out a "foreman" to price the jobs I was interested in. I agreed to the proposed prices. Owner messages me and tells me he priced everything wrong and that he was going to honor the prices given even though they aren't what he would have quoted. Grass cutting 3 times was fine and the hedge trimming was too. Get a message asking g me to clear my driveway for it to be sealed the next day and I obliged. I removed all the branches from the driveway to the grass along side it. Moved all the other things in the driveway off and swept the large sections of debris. The sub contractor that was doing the sealing stopped by and said there was no issue and that all the loose debris (leaves /tree debris) would be no problem as he could just blow it off before starting. Get a message the next evening from the owner of dixons accusing me of not being forward with him and that I never cleared the driveway and that I cost him $75 more. We were out there 3 hrs making sure it was clean and not a si gle branch or large debris was on the driveway. We even swept the majority of the loose debris from the driveway. Owner said he had never had issue with this sub and that I must not be straight either him. I asked him why they a) wouldn't have called me to let me know there was an issue or b) have pictures showing this supposed extra work they needed to do. He evaded and continued to use me being a businessman as an excuse to treat me this way. I immediately told him to cease any further services on my property and that I will.square up for services that were currently rendered with an invoice. Grass cutting - 8/10 Hedge trimming- 8/10 Driveway sealing 5/10 (several cracks were not filled as per agreement but overall clean job) Getting blamed for their issues - 0/10 If you can handle being berated and blamed when something goes wrong and not your fault the by all means I recommend them as average. If you want a clean smoothe service I would co elsewhere. read more

We hired this company because we believe in giving work to local, family owned businesses. The crew painted our exterior windows, and did a thorough and professional job. However, there were problems. First with the quote, then with the individual running the crew. And so I turned directly to Olivia Dixon, who runs the company with Keith. I wish I had dealt with her from the outset. She is personable, professional, and totally focused on giving clients the best outcomes possible. She solved my concerns in one phone call, apologized for the problems, and assured me the invoice would be adjusted. And it was! Hire Dixon's, but deal with Olivia -- she knows how to be the face of a company that services customers investing in their most prized possession -- their home. Lynda S. read more

Before I hired this company for snow removal for a single lane driveway (half is covered by a car port) I explicitly explained that I leave for work at 7:30am and come home by 5. I mentioned this TWICE before signing a contract. They told me more often then not if I could just drive through the snow in the morning it would be done by the time I got home....not really the point of snow removal but alas. One snow fall I drove by my house during lunch and texted a friend to do the same and my driveway still wasn't touched by 3pm. I called them and said it wasn't done and was told within minutes it would be. Today after a brutal dumping of snow and being a sunday I was home, it still hadn't been touched by 3:30pm when my neighbour came over and started snow plowing my driveway. I told him not too because we have hired someone to do it and he told me that himself and the other gentleman across the street have been doing it all winter long. I called this company and they claimed today that they have already done it. That had not been the case as I have been home all morning and you can tell by the photos that my driveway was never completed. The lady advised she would check in with her crew and call me back as she isn't sure what is going on. The owner Keith called me back, extremely belligerent and hostile advising that yes, they have only done my driveway once because it's always been done by the time they come around (after 3-3:30pm). I'm not sure what the point is of hiring a snow removal company when they don't remove snow? I asked why didn't they remove the snow today at 6am when it stopped as it didn't start until 12pm again and he laughed and told me you don't get two plows in one day. Keith was extremely rude and told me that "from here on out your driveway will be done by five" and hung up on me. This company has been fine collecting my money and neglecting to tell me my driveway has always been cleared (by my amazing retired neighbours because this company doesn't get there by 4pm or earlier). Would never recommend this company to anyone! ***After this review on Facebook I received a very "professional" and threatening message telling me to take them to court to receive my money back and they provided a 1 month refund (not really as I paid early for February and they cancelled my contract) and accused me of slandering their business. I guess he's not aware slander is only slander if it's false, not true statements****** I have photos of my driveways, screenshots of messages etc. Ask and I can provide! read more

My wife and I were so glad to go with Dixon's Property Maintenance! They took out our old broken walkway and put in a beautifully designed flagstone walkway and patio! Their workers were very nice and professional. We couldn't be happier! They always plow our driveway for years now and was surprised they did stone work! Now they are giving a quote to my neighbour lol. Highly recommend Dixon's! read more